0 - 4 years
1 - 2 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.
Handle inbound and outbound customer calls professionally.
Address and resolve customer queries, issues, and concerns with empathy and accuracy.
Provide product/service information and support.
Maintain detailed records of customer interactions.
Work effectively in a fast-paced, rotational shift environment.
Excellent verbal communication skills in English (additional languages are a plus).
Strong problem-solving and active listening skills.
Ability to work flexible shifts, including weekends and holidays.
A customer-centric attitude and willingness to go the extra mile.
Please walk-in at the location mentioned below:
Competitive salary and incentives.
A positive, supportive work environment.
Growth and learning opportunities.
Tech Mahindra
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