Posted:1 month ago|
Platform:
Work from Office
Full Time
Hello Jobseekers, Greetings from Shining stars ITPL New Opportunities are available Job Description: Location: Kolkata( Rajarhat, Salt lake) Customer Service Executive Shifts: Rotational Salary: Up to 2.5 LPA Quarterly bonus: Up to 3000 Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members when necessary. Desired Candidate Profile 0-4 years of experience in BPO/Call Centre environment (preferably). Excellent communication skills in Hindi language (written & spoken). Strong interpersonal skills for effective customer handling. Ability to work under pressure handling multiple tasks simultaneously. Ready to take your career to new heights? Apply Now! For more details contact Ishwari(7355126736),between 10am to 7pm. Thanks and Regards, Ishwari sonker 7355126736 HR Executive Shining Stars ITPL
Shining Stars Institution & travels
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