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Home
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HungerBox
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Customer Support Executive

Customer Support Executive

HungerBox

2 years

0 Lacs

Bengaluru Karnataka India

Posted:3 days ago| Platform:

Apply

Skills Required

support resolve schedule processing

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Bangalore.

Position Type: Full-time

Experience: 6 months - 2 years

Role and Responsibility:

Calls: All the Incoming calls are responded with providing necessary resolutions accordingly.
External Emails: All the emails addressed with proper resolution to resolve all the queries.
Internal Emails: All the emails has to be addressed on the same with necessary changes/fulfilling the requirement.
Master Vendor Creation/Changes: We have to upload all the necessary details with documents of the vendor to create the master vendor.
Vendor/Counter Creation: We have to create the counter to go live in our application.
Menu Creation/Changes: We have to create the menu for the respective counter with proper check spelling, veg/non veg, category, etc. to go live in the application.
Vendor Schedule Enable/Changes: The respective site team will coordinate to do the changes in the vendor/counter so we have to get this quickly.
Order Processing & Coordinating with Restaurant: We have listed client where we will deliver the food from out side restaurants so we have to process the process the order with them and track them with the restaurants to deliver it on time.

Note:

Working Hours: 10 Hours Shift

Holiday: Weekly one day off /Rotational off

Preferred Languages: Kannada, Tamil, Hindi

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