Guest Relations Executive

Job Description

Job Title: Guest Relation Executive Location: Hyderabad Position Type: Full-time Experience: 3-5 years Roles and Responsibilities: • Serving as the primary point of contact for key clients, facilitating communication between the client and internal teams. • Problem Resolution: Handling client complaints or issues effectively and promptly to ensure and make sure to provide resolution. • Relationship Building: Building rapport with Clients. • Client Feedback: Collecting and addressing Employees feedback to improve service quality. • Communication: Working with cross functional team. • Client Relationship Management: Building and maintaining strong relationships with key clients, understanding their needs, and ensuring client satisfaction. Skills and Qualifications: • Client Service Skills: Exceptional communication, interpersonal, and problem-solving abilities. • Attention to Detail: Ability to handle multiple tasks with accuracy and attention to Clients preferences. • Hospitality Experience: Background in the hospitality industry with knowledge of hotel operations. • Cultural Sensitivity: Understanding and respect for diverse cultures and customs. • Technical Skills: Proficiency in using M.S Office and Skilled in creating presentations using Microsoft PowerPoint • Adaptability: Ability to work in a dynamic environment. • Professionalism: Maintaining a professional demeanour and appearance while interacting with clients. How to Apply: Interested candidates should send their resume and a cover letter to meenakshi.k@hungerbox.com with the subject line "Guest Relations Executive - Hyderabad” Show more Show less