Customer Support Executive (CSE)

job role : CUSTOMER SUPPORT& TELE SALES (1 TO 2 YRS EXP )

Hindi language is added advantage

Key Responsibilities

1. Prospecting and Lead Generation: Identifying potential customers, generating leads, and building a pipeline of sales opportunities.

2. Customer Relationship Building: Building and maintaining strong relationships with customers, understanding their needs, and providing solutions.

3. Product/Service Knowledge: Developing in-depth knowledge of products or services, including features, benefits, and applications.

4. Sales Pitching and Negotiation: Delivering persuasive sales pitches, handling objections, and negotiating deals to close sales.

5. Meeting Sales Targets: Meeting or exceeding sales targets, and contributing to the growth of the organization.

6. Data Entry and Management: Maintaining accurate records of customer interactions, sales activities, and sales performance.

7. Collaboration with Teams: Collaborating with internal teams, such as marketing and customer service, to ensure alignment and maximize sales opportunities.

Skills and Qualities

1. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex ideas simply.

2. Sales and Negotiation Skills: Proven sales and negotiation skills, with the ability to handle objections and close deals.

3. Product Knowledge: Strong knowledge of products or services, including features, benefits, and applications.

4. Time Management and Organization: Effective time management and organization skills, with the ability to prioritize tasks and manage multiple customer interactions.

5. Adaptability and Resilience: Ability to adapt to changing customer needs, sales environments, and rejection.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9655442477