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Home
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LTIMindtree
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Customer Support Engineer

Customer Support Engineer

LTIMindtree

4 - 6 years

0 Lacs

Bengaluru Karnataka India

Posted:1 day ago| Platform:

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Skills Required

support communication troubleshooting billing invoicing transactions azure architecture learning

Work Mode

On-site

Job Type

Full Time

Job Description

Role: Customer support

Location: Bangalore

Years of experience: 4-6 years

Notice period:immediate-15 days

Strong communications skills .
Excellent spoken and written English communication skills.
Effective, polished interaction with customer to gather information quickly.
explain customer responsibilities in resolving issue.
communicate next steps and status; and inspire confidence.
Demonstrable troubleshooting skills.
Cross-team collaboration.
Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
Online Account/Login troubleshooting skills. Exploratory learning skills.
The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.

Please share below details along with updated resume to palnati.gangabhavani@ltimindtree.com

Full name as per Aadhar:

Current Company:

Skills Expertise:

Overall Exp:

Relevant Exp:

Notice Period:

Current Location:

Preferred Location:

Current CTC:

Expected CTC:

Holding any Offer:

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