Customer Support Analyst

0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

ClickForge, formerly known as Mytee Products India Pvt. Ltd., is a brand-building organization utilizing new-age technologies to grow and develop brands. Established in November 2021 in Jaipur, ClickForge efficiently encompasses innovation and automation in the e-commerce industry. The company enhances digital presence with comprehensive marketing solutions like digital marketing, marketplace management, and website optimization. ClickForge is committed to creating a robust digital presence and fostering a healthy, evolving work environment where people can interact, innovate, and grow.

Role Description

This is a full-time on-site role for a Customer Support Analyst, located in Jaipur. The Customer Support Analyst will be responsible for providing exceptional customer service and technical support, resolving customer inquiries, and ensuring customer satisfaction. Day-to-day tasks include analyzing customer issues, troubleshooting technical problems, and working closely with other departments to ensure smooth operations and enhance the customer experience.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Analytical Skills and Technical Support capabilities
  • Strong communication and interpersonal skills
  • Ability to work efficiently in a team-oriented, fast-paced environment
  • Experience in e-commerce or a related industry is a plus
  • Bachelor's degree in a relevant field or equivalent work experience

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