Posted:1 month ago|
Platform:
Work from Office
Full Time
The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNows best practices, innovations, and capabilities to help customers achieve their goals. You will have a portfolio of customers You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content Identify criteria for assisting your customers by using Success Plays in the Success Platform Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,
Snow Planet
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