Customer Service Specialist

Job Description

Company Description

NetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.

Role Description

Customer Service Representative - Work on-site (Hyderabad)

This is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.

Key responsibilities and Accountability

• Engaging in active listening with customers, confirming, or clarifying information and diffusing angry customers, as needed.

• Understanding client requirements and offering product; accordingly, answering potential customers questions and follow-up call questions

• Need to adhere to the shift adherence

Qualification: Graduates

Experience: Freshers OR Experience (Tele calling)

Language Proficiency: Good Communication Skills in the respective language + Hindi + Englis

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Thanks & Regards,

HR Team.

Priya 9740056251