0 years

2 - 3 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Client Relationship Management:

Building and maintaining strong, profitable relationships with key clients.

Understanding client needs and providing tailored insurance solutions.

Explaining insurance products, features, benefits, and pricing.

Handling customer inquiries and complaints promptly and professionally.

Resolving customer issues and ensuring a smooth claims process.

Lead Management and Sales Support:

Generating leads and prospects through various channels.

Following up on leads and converting them into clients.

Preparing quotations and managing customer inquiries.

Data Management and Reporting:

Maintaining accurate customer records and CRM data.

Keeping up-to-date with industry trends and product knowledge.

Coordinating with other departments like claims, underwriting, and support.

Providing support for cashless claim settlements.

Other Responsibilities:

Typing up complaint reports and managing the customer complaint database.

Sending reminders for policy renewals and other services.

Adhering to company policies and procedures.

Skills and Qualifications:

Excellent communication and interpersonal skills.

Strong customer service and problem-solving skills.

Ability to work independently and as part of a team.

Knowledge of insurance products and the insurance industry.

Strong organizational and time management skills.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer
+91 7976020933

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