Customer Relationship Management Manager

We are hiring
Postion- Custmer Relation ManagerSalary-25-30kExp-1-2yerDeveloping and implementing strong and long-lasting CRM strategies to improve a company's customer loyalty and retentionConducting quality assurance surveys to determine customer satisfaction and using this data to improve areas of complaintDeciding on a CRM system's structure and ensuring it harmoniously operates across every relevant department in an organisationCommunicating with customers directly through the CRM system and quickly solving customer problemsMonitoring customer behaviour and implementing strategies to ensure maximum profitabilityBuilding and maintaining customer relationships to drive ROI, customer retention and high customer satisfactionIdentifying potential new customers and target markets and communicating this information to the relevant departments to maximise profitabilityInterested candidate please send cv- ebinelfred@gmail.com