6227 Customer Relationship Jobs - Page 6

The Collections Executive will be responsible for managing overdue education loan accounts, following up with customers for payments, negotiating settlements, and ensuring timely recovery while maintaining a positive customer relationship. The role involves tele-calling, coordination with internal teams, and compliance with RBI and company guidelines. Key Responsibilities: Follow up with customers for EMI payments on overdue education loan accounts. Call delinquent customers to negotiate and collect payments. Maintain and update collection status in internal systems and MIS reports. Coordinate with legal, customer service, and operations teams as needed. Escalate chronic defaulters and support legal proceedings when required. Ensure collections adhere to fair practices and regulatory norms (RBI guidelines). Achieve monthly recovery targets and resolve customer queries related to collections. Key Skills: Good communication and negotiation skills Understanding of education loan products and repayment structures Knowledge of local geography and language (preferred) Ability to handle pressure and work independently Familiarity with collection tools, CRM systems, and mobile collection apps Qualifications: Graduate in any discipline (Commerce/Finance preferred) 1 3 years of relevant experience in retail loan collections (preferably education loans or unsecured loans) Job Category: Education Loan Job Type: Full Time Job Location: Bengaluru Apply for this position *Applicable for ExcelR employees referral only Our Clients Username and password mismatch.Please try again Login Successfully Remember me Invalid Email. Password is sent to your registered email. Registered successfully This email already exists! Recaptcha mismatch.Please try again! United States United Kingdom Albania (Shqip ri) American Samoa Antigua and Barbuda Austria ( sterreich) Azerbaijan (Az rbaycan) Belgium (Belgi ) Benin (B nin) Bosnia and Herzegovina ( ) Brazil (Brasil) British Indian Ocean Territory British Virgin Islands Burkina Faso Burundi (Uburundi) Cameroon (Cameroun) Cape Verde (Kabu Verdi) Caribbean Netherlands Cayman Islands Central African Republic (R publique centrafricaine) Chad (Tchad) Christmas Island Cocos (Keeling) Islands Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo) +243 Congo (Republic) (Congo-Brazzaville) Cook Islands Costa Rica C te d Ivoire Croatia (Hrvatska) Cura ao Czech Republic ( esk republika) Denmark (Danmark) Dominican Republic (Rep blica Dominicana) El Salvador Equatorial Guinea (Guinea Ecuatorial) Estonia (Eesti) Falkland Islands (Islas Malvinas) Faroe Islands (F royar) Finland (Suomi) French Guiana (Guyane fran aise) French Polynesia (Polyn sie fran aise) Germany (Deutschland) Ghana (Gaana) Greenland (Kalaallit Nunaat) Guinea (Guin e) Guinea-Bissau (Guin Bissau) Hong Kong ( ) Hungary (Magyarorsz g) Iceland ( sland) Isle of Man Italy (Italia) Latvia (Latvija) Lithuania (Lietuva) Macedonia (FYROM) ( ) Madagascar (Madagasikara) Marshall Islands Mauritius (Moris) Mexico (M xico) Moldova (Republica Moldova) Montenegro (Crna Gora) Mozambique (Mo ambique) Myanmar (Burma) ( ) Namibia (Namibi ) Netherlands (Nederland) New Caledonia (Nouvelle-Cal donie) New Zealand Niger (Nijar) Norfolk Island North Korea ( ) Northern Mariana Islands Norway (Norge) Panama (Panam ) Papua New Guinea Peru (Per ) Poland (Polska) Puerto Rico R union (La R union) Romania (Rom nia) Saint Barth lemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (Saint-Martin (partie fran aise)) +590 Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon) +508 Saint Vincent and the Grenadines San Marino S o Tom and Pr ncipe (S o Tom e Pr ncipe) +239 Saudi Arabia ( ) Senegal (S n gal) Sierra Leone Sint Maarten Slovakia (Slovensko) Slovenia (Slovenija) Solomon Islands Somalia (Soomaaliya) South Africa South Korea ( ) South Sudan ( ) Spain (Espa a) Sri Lanka ( ) Svalbard and Jan Mayen Sweden (Sverige) Switzerland (Schweiz) Timor-Leste Trinidad and Tobago Turkey (T rkiye) Turks and Caicos Islands U.S. Virgin Islands United Arab Emirates ( ) Uzbekistan (O zbekiston) Vatican City (Citt del Vaticano) Vietnam (Vi t Nam) Wallis and Futuna (Wallis-et-Futuna) Western Sahara ( ) land Islands Request a Call back Please leave your details here, we would love to call you

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Job Title: Lead - Platinum Support Account Manager (PSAM-II) Job Description: We are looking for a highly skilled and motivated Platinum Support Account Manager (PSAM-II) to join our Platinum Support Team . In this role, you will serve as the primary technical support contact for Sprinklr s largest and most complex enterprise customers. You will work closely with program managers and executive-level decision-makers to ensure an exceptional customer support experience. Additionally, you will act as an internal escalation point , collaborating with Sales, Customer Success, and Services teams to resolve critical issues efficiently. Key Responsibilities: Serve as the technical voice of the customer and advocate for their needs when escalating product issues. Proactively monitor case resolution times , ensuring strict adherence to SLAs for assigned accounts. Develop expertise in the client s custom implementation , resolving issues without requiring engineering intervention. Conduct regular case reviews with customers, analyzing support trends, identifying pain points, and providing product updates. Collaborate with internal account teams to address reported issues and enhance customer experience. Participate in bridge calls for escalated issues, working directly with customers and engineering teams for expedited resolutions. Plan and execute key customer events in coordination with the Success and Managed Services teams . Provide internal stakeholder reports , highlighting customer health metrics and action plans for improvement. Share insights on new product features and release readiness , ensuring customers are well-prepared for upcoming changes. Troubleshoot and debug critical issues , working hands-on with support and engineering teams. Maintain the highest standard of service delivery for platinum customers. Offer social insights and strategic recommendations to enhance customer business practices. Design and configure Sprinklr solutions , aligning with best practices and client-specific needs. Provide consulting and advisory support during various phases of project implementation . Qualifications & Requirements: Fluency in English and Portuguese is mandatory. Experience in contact center operations is required. Hands-on experience with Voice and Non-Voice Contact Center applications , such as: Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. Strong customer relationship skills with the ability to support customers across multiple time zones, predominantly in the U.S. and LATAM . Willingness to work occasional weekends (bi-monthly), based on business needs. Technical expertise in: Voice protocols: TCP/IP, VoIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Contact center technologies: CTI, Voice recording, VoIP, Dialer, ACD, IVR, SBC. Unified Communication (UCaaS) and Cloud Platforms: CPaaS, MS Teams integrations, Voicemail, DID, and SIP-based communication. Network and analysis tools: Wireshark, SIP protocol debugging, rtp packet analysis. CRM platforms: Salesforce Service Cloud or similar systems for case management. 2+ years of experience in telecom, call center integration, and VoIP , including coding and SIP protocol interactions. 3+ years of experience in software support, account management, or client relationship management. Strong analytical and problem-solving skills , with the ability to interpret customer usage data and identify optimization opportunities. Exceptional written and verbal communication skills . Highly self-motivated, proactive, and ownership-driven . Ability to work effectively in a fast-paced, collaborative environment . Bachelor s degree required , or an equivalent combination of experience and training. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Create a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero enabling our customers to move towards zero emissions in mining We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future. Seize global opportunities Proposal Management and Sales Support You will be joining a dynamic team within FLSmidth as part of Mine Shaft Systems group. Opportunity to grow and demonstrate your skill set while supporting the Sales Team Our FLSmidth Mine Shaft Systems group has global responsibility for our Product Line. You will be interacting with a wide variety of internal and external customers across the globe as we continue to promote and grow our group. Your responsibilities Delivers compliant, professionally produced proposals within customer defined timeframes Supports Sales Manager and Product Line Managers with tasks as assigned. Supports product life cycle including Aftermarket Sales Maintains proposal standards and templates Provides feedback on proposal input from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, finance, commercial, legal and logistics. Order entry and file preparation Communicates and influences primarily within designated area Promotes a culture of personal and team safety, including others who may be affected by the company s operational activities What you bring Mechanical equipment background (experience in underground mining preferred) Ability to read / interpret engineering drawings and bills of material Strong interpersonal, communication and customer relationship skills Margin analysis and quote preparation experience Work within Microsoft Office 365 environment (word, excel, outlook, teams, CRM) Experience in Oracle is also an asset What we offer Competitive benefit package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options. Time to recharge through 30 days PTO (with up to 10 days carry forward as Earned Leave stock) Work-life balance with a flexible work schedule so you can focus on professional and personal priorities. Financial support for continuing education Employee Assistance Program A global network of supportive colleagues and growth opportunities We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. for more information, please visit .

Senior Executive - CRM We are looking for an Senior Executive - CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues

Right Horizond Advisory is looking for Relationship Manager to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise Understanding client needs and requirements: understanding of the client's needs, goals, and objectives in order to provide relevant and effective solutions Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients Excellent communication, interpersonal, and negotiation skills Strong problem-solving and decision-making abilities Proficiency in Microsoft Office and customer relationship management (CRM) software

Job Title: Telecaller Location: Chandigarh Department: Outbound sales / Business Development Company: Kotak Life Insurance Employment Type: Full-Time Job Summary: We are looking for a motivated and confident Telecaller to join our team at Kotak Life Insurance – Chandigarh branch. The ideal candidate will be responsible for making outbound calls to potential customers, explaining our life insurance products, and scheduling appointments for the sales team. Key Responsibilities: • Make outbound calls to customers to explain life insurance products and services. • Generate leads and fix appointments for the sales team. • Follow up with prospects regularly and maintain customer interest. • Maintain accurate records of calls and customer details in the CRM. • Meet daily/weekly/monthly calling and conversion targets. • Provide excellent customer service and handle customer queries politely and professionally. Required Skills: • Good communication skills (Hindi/Punjabi and basic English). • Confident and polite telephone manner. • Basic knowledge of life insurance products (preferred but not mandatory). • Ability to work independently as well as in a team.

Assistant Manager/ Manager - CRM We are looking for an Assistant Manager - CRM for our funded Prop-Tech firm based in Gurgaon, to manage the end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues.

Sales Communication Executive Post Date: July 24, 2025 Apply Before: August 31, 2025 Views 1 0 Applications Experience 8 Years + INDUSTRY IT Services Job Description Vacancy 1 Location Near NIBM Road, Pune At Wagento, we are pioneers in delivering cutting-edge e-commerce portal development solutions. Specializing in platforms like Magento, Adobe Commerce, BigCommerce, Shop ware, and Shopify Plus, we help businesses thrive in the digital landscape. Our commitment to innovation, quality, and customer satisfaction sets us apart from our competitors. The Sales Communication Executive will maintain CRM systems, ensure all data and communications are up-to-date, and collaborate closely with the US-based Head of Sales, Account Managers, and Head of Marketing to drive B2B eCommerce sales in the US. An ideal candidate needs to have expert knowledge of Account-Based Marketing (ABM) and setting sequences. Job Description CRM Management for US Sales: Maintain and update customer data, interactions, and lead statuses in CRM systems, ensuring real-time accuracy for US-based sales teams operating in EST. Set up and manage automated sequences in CRM systems tailored to US market needs, nurturing leads and streamlining sales pipelines. Generate detailed reports and dashboards to provide insights on US sales performance, lead quality, and ABM campaign effectiveness, shared promptly with US sales staff during EST business hours. Sales and Marketing Support for US Market: Collaborate with the US-based Head of Sales and Account Managers to execute Account-Based Marketing (ABM) strategies targeting high-value US B2B eCommerce clients in industries such as Manufacturing, Automotive, and Healthcare. Assist in lead generation by researching US-based prospects, curating targeted lead lists, and supporting ABM campaigns with personalized outreach tailored to US market preferences. Prepare proposals, presentations, and sales materials using tools like Microsoft Word, Excel, and PowerPoint, customized for US clients and delivered on EST schedules. Customer Relationship Building for US Clients: Maintain a professional and customer-centric approach to foster trust and build long-term relationships with US clients, adhering to US business communication norms. Monitor US client feedback and update CRM systems to reflect satisfaction levels and areas for improvement, ensuring timely updates for US sales teams. Process Optimization: Optimize CRM workflows and sequences to enhance efficiency for US sales processes, accommodating US market dynamics and EST-based client expectations. Support US sales and marketing teams with administrative tasks, including data entry, campaign tracking, and coordination of training or onboarding programs. Communication Support for US Teams: Draft and send professional, polished emails, follow-ups, and responses to US client inquiries, ensuring clarity and alignment with US business communication standards. Facilitate seamless communication between US-based Head of Sales, Account Managers, and clients in the EST zone, accommodating the time difference (IST is 9.5 hours ahead of EST). Schedule and coordinate virtual meetings, product demos, and client calls during EST business hours (e.g., 9 AM 5 PM EST, which is approximately 6:30 PM 2:30 AM IST), ensuring all interactions are logged in CRM systems. Requirement Education: Bachelor s degree in business, Marketing, Communications, or a related field preferred. Experience: Minimum of 8 years of experience in sales, customer service, or B2B marketing, with a focus on Account-Based Marketing (ABM) and supporting US-based teams. Proven expertise in setting sequences and managing campaigns in CRM systems. Technical Skills : Advanced proficiency in CRM systems for data management, sequence automation, and reporting, with a focus on US market requirements. Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) for creating US-focused sales materials. Familiarity with ABM tools and strategies for targeting high-value US accounts. Communication Skills: Exceptional fluency in reading, writing, and speaking English, with smart and professional communication tailored to US business contexts. Strong interpersonal skills to collaborate effectively with US-based Head of Sales, Account Managers, and Head of Marketing, accommodating EST schedules. Soft Skills: Highly organized with excellent time-management skills to manage tasks during US EST hours. Proactive, adaptable, and resilient, with a customer-centric mindset and a passion for driving results in the US market. Preferred: Knowledge of eCommerce platforms (e.g., Magento, Shopify Plus, BigCommerce) or digital transformation services relevant to US clients. Experience in a work-from-home environment and familiarity with US-based B2B eCommerce markets. Salary & Benefits Career Development, Training & certification assistance Medical insurance cover for self, spouse, and children Provident Fund Paid Time off (Maternity, Sick days, Holidays and Earned Leave) Weekends off Flexible work hours and public holidays Loyalty bonus Contact Information To apply for

POSITION DESCRIPTION Position Title: Back Office Manager Reports Directly to: Senior Manager / Site Leader Position Overview: The Back Office Manager is responsible for making sure that the day-to-day back-office production tasks conducted are designed and carried out in a manner that ensures the attainment of Customer Service Level Agreements as well as company budget and profitability targets. Primary Responsibilities: Leads designated production projects to meet or exceed gross margin targets for all assigned projects Responsible for directing all production projects to meet or exceed client Service Level Agreements, or other client contractual obligations, for the assigned projects, in support of the Senior Manager Manages the maintenance of budgets for all production projects as assigned by the Senior Manager Sustains and regularly maintains the production portion of the monthly operations metrics to the DATAMARK executive team. Assigns Assistant Managers and Supervisors to projects, including new projects Reinforces the productivity standards in order to determine best practices in such a way that the financial goals of the projects assigned to them are met Accountable for the creation of bonus incentive plans for all production personnel designed to assist in meeting the productivity standards Creates and delivers presentations for both clients and executive management that accurately reflect the quality, productivity, and financial performance of assigned projects Fosters and maintains an excellent customer relationship with DATAMARK customers to enhance customer satisfaction as well as service opportunities. Utilizes the DATAMARK ISO BPMS (Business Process Management System) or site-specific BPMS system to control the back office operations and ensures documentation is current, training materials are up to date and effective, and production practices are consistent with contractual obligations. Develops Assistant Managers and Supervisors for promotional opportunities, and evaluates the performance of direct reports Assists with hiring and training new staff Capable of conducting the work activities of any of the assigned Back Office Assistant Managers when necessary Minimum Qualifications: Education Requirements: o High School Diploma or equivalent o Bachelor s Degree preferred Field Experience: o At least 8 years of back office field experience including 4 years in a supervisory role and 2 years in a management role. Position Experience: o At least 2 years of experience in a back office management role. Other Qualifications: o Proficiency in Microsoft Office including but not limited to Word, Excel, PowerPoint and Outlook required. o Experience with meeting company budgets, profitability targets, and creating staffing plans. Required Skills: Excellent leadership and mentoring skills Excellent written and verbal communication skills Extensive knowledge of Back Office procedures and principles Demo

We are Sinch. Even if you don t know us by name or recognize our logo yet, chances are you have used our products in one way or other. We are leading global communication Platform (CPaas) provider the connector between the two through our messaging, voice, and video solutions. By year end Sinch will be close to 5000 employees in more than 50 countries with one of our engineering hub at Noida location. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest cPaaS and messaging provider in the world is looking for an Executive/Sr. Executive Customer Support at its Noida (India) location. As our new ROLE, you will: Maintains customer relationship by responding to inquiries, documenting actions. Responds to customer inquiries by understanding inquiry, reviewing previous inquiries and responses, gathering, and researching information, assembling, and forwarding information, verifying customer s understanding of information and answer. Familiarity with customer support tools, such as Zendesk, JIRA, or Salesforce Ability to work in a fast-paced environment and handle multiple priorities simultaneously Flexibility to work in various shifts (24*7 Support) to support the customers L1 Support: Single point of technical contact who can address technical queries and suggest best practices and coordination of issue management and problem resolution Work closely with L2 team to understand and close issues/cases/requirements. Eligibility Criteria: In order to contribute to this role you have: Should be a Graduate from a recognized institute. Min 1 to 2 years of experience in relevant field Fair knowledge about the basic hygiene practices followed in Customer Support. Should be able to work in a 24 x 7 rotational shift role. Strong communication and interpersonal skills. Teamwork skills with a problem-solving attitude. This is a work from office role based at our corporate head office (Sector 132, Noida). Big plus! Experience in CRM. Are you readyJoin us on our journey! We will review applications continuously and may un-post the ad sooner rather than later depending on the inflow of candidates, so please submit your resume as soon as possible in English. Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized

Responsibilities: Drive sales for assigned builder accounts Lead and support a small sales team Plan and execute client site visits Build and manage client relationships Track and report sales performance Assist in negotiations and deal closures

Max Life Insurance Company Limited is looking for Relationship Manager - Affluent Banking to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

Is responsible for generating revenue by focussing on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. Also has the flexibility to increase productivity and meet targets through self-sourced business from HNI clientele. Key Responsibilities Maintain Customer Relationship Build sustainable relationships and trust with customer via open and interactive communication Regular & timely interaction with the customer via various modes like calls, whatsapp, EDMs etc. as decided per the business plan Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.) Perform annual protection review calls as per the timelines Campaign Calling Perform Segmented product based campaigns including GLIP, SWP, FWP and others Perform Service Request Calls Keep records of customer interactions and ensuring timely processing of client service request Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Provide accurate, valid and complete information by using the right methods/tools Ensuring business hygiene by controlling vectors like 13th month persistency, incident rate and free-looking etc. Essential Qualifications Graduate Good to Have Certifications in Financial markets like - AMFI/CFP, Gender Female (Preferred) Minimum 1 Yrs. of experience in selling any financial products Competence required Good Communication (Verbal & Written), Experience in selling multiple financial products, Interpersonal communication, Customer centricity, Experience in sales verticals dealing with HNI customers

Job Description Background: 1-3 years of relevant work experience in a customer-facing role out of which majority in a Customer success/retention portfolio Proven track record of establishing themselves as a strategic trusted advisor to clients Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels Very Strong written and verbal presentation/communication skills (ESSENTIAL) Self-starter who can own ongoing customer success of both large and small clients Ability to report and share client s status on a timely/pre-defined interval Bachelors Degree in Computer Science + Business Education preferred

About the job: At AbleCold, we believe that reliability of operations and customer relationships differentiates us from our competition. This role is customer-centric wherein you will take care of day-to-day interactions with customers and ensuring operations are running smoothly by co-ordinating with various functions within the organisation. Responsibilities: Handling of Key Customer Accounts and solving their day-to-day issues Responsibility and Ownership of being the Single Point of Contact for the assigned customers Listening to the Customers requests / complaints and provide a response / solution within pre-defined timelines. Reaching out to the right person internally to get the problem resolved for the customer. Establish long term relationships with the assigned customers through routine follow ups and meetings Reporting to the Operations Manager every week to discuss the feedback received from the Customers Responsible for maintaining inventory in excel, ERP or as per any requirement of the client. Ability to solve complex operational problems end-to-end and taking initiative to streamline operations. Should have the ability to manage conflicts that may arise within team or with customer. Requirement: High energy with a zeal to build business from scratch and have a sense of ownership Previous experience in relationship management is required. Ability to use excel intermediate level. Excellent communication, interpersonal and negotiation skills Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever operational need arises. Previous start-up experience is preferable.

JOB LOCATION: AR HOMES, KAZA , Guntur (Opposite to Murugan Hotel, KAZA) Preferred only FEMALE Candidates for Sales Position Candidate having exposure in Real Estate Villa Projects, Residential Sales Generate new business inquiries by interfacing with potential customers in person and over the phone to sell and promote properties and services offered. 5-6 years of experience in Villa Sales, preferably in Vijayawada/Guntur real estate sector End to End Ownership -Attend to customer inquiries/ issues, handle all aspects of sales and marketing, Source potential customers and build new businesses, prepare of advertisements, promotional materials, and conduct market research, Implement effective sales. Schedule and conduct weekly/monthly sales meetings and achieving targets. Report on sales activities to senior management. Interested can drop their resumes to hr@arhomes.in/9154307288

JOB LOCATION: AR HOMES, KAZA , Guntur (Opposite to Murugan Hotel, KAZA) Preferred only FEMALE Candidates for Sales Position Candidate having exposure in Real Estate Villa Projects, Residential Sales Generate new business inquiries by interfacing with potential customers in person and over the phone to sell and promote properties and services offered. 5-6 years of experience in Villa Sales, preferably in Vijayawada/Guntur real estate sector End to End Ownership -Attend to customer inquiries/ issues, handle all aspects of sales and marketing, Source potential customers and build new businesses, prepare of advertisements, promotional materials, and conduct market research, Implement effective sales. Schedule and conduct weekly/monthly sales meetings and achieving targets. Report on sales activities to senior management. Interested can drop their resumes to hr@arhomes.in/9154307288

Looking for Inside Sales Executive fluent in Hindi, English, Telugu & one of Tamil/Malayalam/Marathi/Kannada. Role includes customer onboarding, CRM updates & product demos. Work from Office in Hyderabad. Should have excellent communcation skills.

Role & responsibilities Hiring for a leading BFSI Company for the profile of Customer Service and Retention role. Experience in Customer Support, Customer Handling, Customer Retention. 0-4 years of experience in BPO/BPM. Good Communication skills Able to manage calls and customers over call Freshers can apply. CTC comp Freshers : upto 14.5K Experience : 22-25K Perks and Benefits' Rotantional Off ( 5 days working) Rotantional Timings (7:00 AM to 8:30 PM) Location : Vashi Interested candidates can share their resume at 7042108906 Interview mode : F2F Mode

Key Responsibilities: Meet with clients to understand their interior design needs. Present design ideas, product options, and pricing. Prepare and follow up on quotes and sales proposals. Achieve monthly and yearly sales targets. Work closely with designers and project managers to ensure client satisfaction. Stay updated on design trends, products, and competitors. Requirements: Experience in sales, preferably in interior design or home decor. Good communication and customer service skills. Knowledge of design concepts and basic interior design terminology. Ability to work under pressure and meet targets. Strong negotiation and presentation skills.

Looking for a driven sales person to drive sales of our product in Gujarat region. We are looking for someone with a passion for sales and a go getter attitude. Roles and Responsibilities Meet with existing and new customers, respond to customer enquiries, offer quotes on a timely-basis and collect orders Managing orders, following up with customers, preparing proforma invoice and other required documents. Conduct frequent market surveys/studies to understand our customer needs and satisfaction levels. Follow up with payments from customers Maintain a positive relationship with our customers and regularly gather feedback and understand customer pain points and their satisfaction levels with our product Desired Candidate Profile Must have atleast 3-4 years of relevant experience in sales Must speak Gujarathi or Hindi. Must be willing to travel to Gujarat on a monthly basis to get orders Must be willing to travel frequently to meet with customers Should possess good communication and people skills. Experience in Textile/Garment Accessories industry sales is a plus Only Male candidates need apply for the position

Liner's online portals for creating and managing bookings. Follow up & Coordination with CHA, CFS and Vendors for shipments. Knowledge of both export and import processes, preparing MIS on Daily basis. Bill of Lading, Cargo, Custom clearance. Provident fund

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Food & Beverage Manager has the key responsibility of ensuring that all Food & Beverage outlets, Conference and Banqueting operations are managed as successful independent profit centers, ensuring maximum guest satisfaction and consistency in line with Hilton International standards. This role will achieve these through the key strategies of planning, controlling, organizing and marketing. What will I be doing As the Food & Beverage Manager, you will be responsible for performing the following tasks to the highest standards: Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre. Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved. Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives. Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate. Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives. Monitor all costs and recommend measures to control them. Ensure that the department operational budget is strictly adhered to. Ensure that all outlets and banquets are managed efficiently according to the established concept statements. Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary. Monitor and control vacation planning for the department. Monitor, control and minimize overtime for the department. Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual. Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements. Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary. Handle all guest complaints, requests and enquiries on food, beverages and services, adhering to established and clearly defined procedures and protocols. Take personal responsibility for maintaining and revising the policies and procedures manual associated with the department and inter dependent departments to ensure no ambiguity. Establish a rapport with guests. maintaining good customer relationship. Coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the annual business plan, supported by appropriate advertising and promotion budgets from suppliers. Ensure that all Food & Beverage forms and reports are completed and forwarded to the relevant office in a professional and timely manner. Conduct monthly departmental meetings and daily operations briefings with Outlet Managers. Maintain good working relationships with colleagues and all other departments. Have complete understanding of the team member handbook and ensure that team members adhere to the regulations contained within. Train and develop Outlet Managers so that they are able to operate independently within their own profit centres. Ensure that each Outlet Manager plans and implements effective training programs for their team members with the Training Manager and Departmental Trainers. Develop F&B marketing activities and promotions in close cooperation with Outlet Managers, the Executive Chef and the Marketing Communications Manager. Conduct annual PDR for direct reports and ensure process is followed through by all Outlet Managers. Ensure that all team members report for duty punctually wearing the correct uniform and name badge at all times. Have a complete understanding of and adhere to the hotel s policy relating to Fire, Hygiene, Health and Safety. Be the key person in driving the hotel s Food Safety Management System (FSMS). Ensure that one of the key responsibilities of all direct reports is to focus on the 9 high risk policies as well as to give Health and Safety compliance top priority. Ensure that full compliance is maintained in all aspects of Health and Safety within the hotel and any identified shortfalls are addressed with due priority. Assist in the building of an efficient team of team members by taking an active interest in their welfare, safety and development. Ensure that all team members provide courteous and professional service at all times. Assist in the training of team members ensuring that they have the necessary skills to perform their duties with maximum efficiency. Ensure that all team members have a complete understanding of and adhere to the hotel s policy relating to Fire, Hygiene, Health and Safety. Carry out bi-yearly inventory of operating equipment. Adhere to the hotel s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Responsibilities: Customer Coordination Documentation Handling Coordination with Internal & External Teams System & Data Management Operational Support

Provide excellent customer service by promptly and professionally responding to customer inquiries through various channels (phone, email, chat, and social media). Assist customers in navigating the e-commerce platform, guiding them through the purchasing process, and addressing any technical difficulties they may encounter. Resolve product-related issues, order discrepancies, and delivery concerns to ensure a seamless shopping experience for our customers. Collaborate with other departments, such as logistics and marketing, to ensure timely and accurate information is provided to customers. Stay up-to-date with product knowledge, e-commerce policies, and procedures to deliver accurate and consistent information to customers. Identify trends in customer inquiries and feedback, and provide suggestions for continuous improvement of the customer support process. Proactively communicate with customers about order updates, delays, and any other relevant information that may impact their shopping experience. Escalate complex issues to the appropriate departments and follow up on resolutions to ensure customer satisfaction. Handle customer complaints with patience and empathy, aiming to turn dissatisfied customers into loyal advocates. Maintain detailed and accurate records of customer interactions and transactions in the customer support database. Requirements Previous experience in customer support or a similar role in the e-commerce industry is preferred. Excellent written and verbal communication skills, with a friendly and professional demeanor. Strong problem-solving abilities and the capacity to handle challenging customer situations with tact and diplomacy. Familiarity with e-commerce platforms, order processing systems, and customer support tools is a plus. Empathy and patience in dealing with customers from diverse backgrounds and varying levels of technical proficiency. Ability to multitask and prioritize tasks to meet customer needs in a fast-paced environment. Detail-oriented and organized, with a commitment to providing accurate and timely responses to customers. Flexibility to work in shifts, including weekends and holidays, as per the customer support schedule.