6227 Customer Relationship Jobs - Page 4

Find & contact potential customers Build and maintain good relationships with client Explain & promote products or services Cross-selling of various financial products to Bank customers. Help partners generate and track leads & close sales. Required Candidate profile Qualification : Mini. Graduation in any stream Experience : 2+ Years of Experience in Banking, Insurance, Investment or BFSI Sector CTC : 4.0 LPA Only + Incentive + Other Benefits Kevisha-88490 20556

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

As the Service & Parts Head of the EV Division in the After Sales department located in Kathmandu, Nepal, you will play a crucial role in leading the after-sales service and spare parts operations. With a minimum of 78 years of experience in automobile service and parts, including at least 3 years in the EV segment, you will be tasked with overseeing the service network, ensuring customer satisfaction, and managing spare parts supply across various locations. Your responsibilities will include managing overall service operations for EV vehicles, monitoring service quality, turnaround time (TAT), and customer satisfaction. You will develop and implement standard operating procedures (SOPs) for EV servicing and conduct periodic service audits across dealer/service networks. Ensuring timely availability of spare parts for EV models, forecasting parts demand, and maintaining optimum inventory levels will be essential. You will need to coordinate with suppliers and vendors for procurement and logistics, in addition to leading and training the after-sales and technical teams. Organizing training programs for technicians on EV systems and diagnostics and fostering a culture of performance and continuous improvement are key aspects of the role. Handling escalated service issues, implementing customer retention strategies and service packages, and monitoring and improving CSI (Customer Satisfaction Index) and NPS scores will be crucial for maintaining strong customer relationships. You will also be responsible for liaising with OEMs, internal teams, and external service centers, generating monthly MIS reports related to service, warranty, and spare parts, and contributing to strategic planning and service network expansion. To excel in this role, you should hold a Bachelor's degree in Mechanical/Electrical/Automobile Engineering (preferred) and possess strong knowledge of EV technologies, diagnostics, and components. Your experience in managing service networks and parts supply chains, along with excellent communication, leadership, and problem-solving skills, will be invaluable in driving the success of the EV division.,

As a Market Development specialist, your primary responsibility will be to develop the market for cattle, poultry, and fish feed. You will achieve this by conducting customer and farmer meetings to understand their needs and preferences. By acquiring or developing new distributors and customers, you will expand the market reach. It is crucial to build a strong foundation by identifying potential cattle farmers, poultry farmers, fish farmers, milk collection centers, and hatcheries. To ensure customer retention, appoint dealers in untapped markets. Additionally, conducting competition analysis and evaluating price/product performance for all feed types regularly will be part of your duties. Surveying the designated area and performing PDME (Plan, Do, Measure, Evaluate) for target planning across feed categories is essential for strategic growth. Your role will also involve maintaining strong relationships with key opinion leaders in the cattle, poultry, and fish farming sectors to promote products effectively. Converting existing customer relations into regular buyers of all feed categories will be a key focus area. Daily customer visits as per the tour and route plan will be required to generate business efficiently. Organizing farmer meetings for cattle, poultry, and aquaculture sectors with Extension Managers at collection centers and other locations will help in building a robust customer base. Addressing and resolving customer complaints for all feed types promptly is necessary. Arranging technical seminars for cattle, poultry, and fish farmers to educate them about feed benefits will be part of your customer relationship management strategy. Consistently following up to maintain long-term customer relationships is crucial for customer retention. In addition to market development and customer relationship management, you will be responsible for leading conversions across all feed categories and ensuring timely product delivery to customers. Completing documentation for customer creation, credit agreements, MOUs, and dealership agreements as per SOPs is essential. Coordinating with the sales coordinator to optimize delivery logistics for all feed categories and reduce transportation costs will be part of your responsibilities. Collecting and maintaining data on prospective customers categorized by geography, feed type, and customer type is crucial for targeted marketing strategies. Collaborating with internal departments and authorities for seamless operations is necessary for effective functioning. This is a full-time position with benefits including Provident Fund and a compensation package that includes a performance bonus. The work schedule is during the day shift, and the work location is in person.,

Role : Field sales Representative Experience : 1 to 2 Yr Education Qualification : Any degree CTC : Up to 3.5 LPA Location : Chennai Requirements : Experience in software sales Maintain sales records. Problem solving CRM tools Travelling included.

Understand customer needs and recommend suitable products or services Meet and exceed sales targets Maintain product knowledge and stay updated on promotions and new products Ensure merchandise is well-stocked, organized, and properly displayed

1. Handle Enquiries 2. Maintain Contact Database 3. Guest Comfort 4. Conversion Rate Optimization 5. Short Stays Revenue 6. Orientation and Service Delivery 7. Emotional Support 8. Inter-departmental Communication and coordination 9. Documentation

Leads generation Strategies & work to achieve the team Grow revenue & gain market share in the Lithium Battery Build and maintain strong long-lasting customer relationships Timely and successful delivery Customer service and technical support

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Namrata @ 91054 36757 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Responsibilities: * Manage customer relationships through effective communication and issue resolution * Drive customer acquisition through targeted marketing campaigns *Handle customer interactions, service bookings, follow-ups, feedback etc. Annual bonus Performance bonus Sales incentives Mobile bill reimbursements Job/soft skill training

We are looking for a proactive and customer-focused Customer Support Representative to join our growing team. Connect with our customers and help to resolve their issues. Work from office For more details Call/WhatsApp- HR Nitasha @8869058612

Role & responsibilities Customer Service • To handle customer queries related to product, product availability, pricing information, sizing, material etc. • To proactively assist the customer in mixing and matching • To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required • To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer Sales Target Achievement • Work closely with the store team to achieve category & store Targets • To cross sell and upsell within the category and across influence sale by proactive interaction with customers • To emphasis on add on sales & increase in average bill value.

Sales Manager for CNC Sound knowledge of Machine tool products like VMC, HMC, Sliding head turning Technical to engage with customer in project discussion including machine model & scope selection, Techno commercial proposal arrangement & application Required Candidate profile 10+ years Sales experience with Indian /Imported Machine Tool manufacturing /Trading companies Well connected with Indian based potential clients of varied industries like Automotive, Medical, General

Name of Position:- SALES EXECUTIVE COMMERCIAL VEHICLES No of Positions Vacant:- 6-8 Company Name :- Vohra Auto Distributors Pvt. Ltd. Company Profile/ URL:- www.vohraauto.com Qualification:- Any Graduate/Post-graduate/Diploma Required Skill Set :- Automobile knowledge Sales techniques Customer relationship management Communication skills Negotiation skills Market Awareness Objection handling Time Management Sales Closure Relevant Industry :- Automotive 2Ws Job Description / Responsibilities:- Sales Target Achievement : Meet or exceed monthly sales targets. Field Activities : Carry out daily field visits & activities on a regular basis to meet & identify potential customers. Customer Interaction : Engage with walk-in customers and respond to inquiries from online or phone leads. Understand customer requirements and suggest suitable models. Product Demonstration : Showcase vehicle features, specifications, and benefits during test drives or in the showroom. Explain available variants, financing options, and after-sales services. Negotiation & Closing Deals : Handle price negotiations, trade-ins, and financing discussions to finalize sales. Documentation Assistance : Ensure timely completion of all paperwork, including registration, insurance, and loan formalities. Market Intelligence : Keep track of competitor offerings, pricing, and promotions to stay competitive. Customer Relationship Management : Build long-term relationships with customers to encourage referrals and repeat sales. Address post-sale queries or issues to ensure customer satisfaction. Showroom Management : Assist in maintaining a well-organized and appealing showroom display. Follow-Up : Proactively follow up with potential buyers to convert leads into sales. Collaboration : Coordinate with finance, service, and insurance teams to provide a seamless customer experience. Sales Activities : Participate in various planned field activities such a test drives etc. with the aim of acquiring potential customers Desired profile of the candidate Experience in automotive/2W sales Experience 2+ Years Location of Posting Pune Kondhwa , Mundhwa , Hadapsar , Market Yard Location of Candidate Pune

Diverse Lynx is looking for Customer Support to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

Berger Paints India Ltd ( British Paints Div ) is looking for Retail Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

|Aegistech Innovations Private Limited is looking for Customer Support to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

Job Description As a Programme Lead in our Future Programmes team you could be supporting the Programme Manager with the co-ordination of Engineering projects, working closely with Engineering and other key business stakeholders (internal as well as external) to support the delivery of key programme milestones thus enabling the delivery of our Defence Combat strategy. The Programme Lead role is the ideal opportunity for an individual looking to kick start or progress their Project Management capability. What you will be doing: Develop engineering proposals and support Business Development activities Develop customer relationship and act as customer facing focal point Understand the technical scope of the project and break it down in to engineering work packages. Work closely with engineering teams and drive successful delivery to cost, specification and time for a defined package of work. Establish, develop and maintain the documentation necessary to deliver the package of work. Act as the focal point for all aspects related to the packages of work. Ensure the creation and management of an integrated set of plans / schedules. Develop / implement Project Management best practice in line with company management processes Education /Experience/ Technical skills: Must be graduate in Mechanical / aerospace engineering. Post graduation in business administration or member of a professional body such as PMI or equivalent is preferred. Strong Gas Turbine Fundamentals. Technical background such as Performance engineering, System Design Integration is preferred. Excellent interpersonal and leadership skills and the ability to easily build rapport within all levels of the organisation and external customer. Knowledge and experience of Programme Management tools and techniques that aid planning, execution and control. Experience of working with Indian Public Sector Engineering Organisation in the engineering domain is preferred. Work with us and we ll welcome you into a culture of caring and belonging where you can be yourself. We will listen first, embrace feedback and act with integrity. We will invest in your continuous learning and development, and make sure you have access to a wide breadth and depth of opportunities to grow your career and make a difference. Job Category Project Management Posting Date 24 Jul 2025; 00:07

If being part of a travel-tech startup & and taking on growth challenges excites you then this could be the right position for you. We are looking for the right Graduate/Post Graduate students or freshers become part of our growth strory What work would be like: Developing and Growing Sales Territories Using CRM for tracking and updating leads Planning and executing marketing campaigns Build our presence and business operations across Asia Work closely with top management on special projects To be considered please email a copy of your resume or a link to your linkedin profile

Internal Firm Services Industry/Sector Management Level Senior Associate & Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary The Portfolio Support SME is responsible for delivering, improving, and helping to oversee all enduser services functions across a particular portfolio. The ideal candidate needs to possess strong work management skills and have advanced technical knowledge of the platform/tools they support. The applicant must be able to motivate people, encourage teamwork, and communicate effectively with senior management and portfolio leaders. It is expected that individuals in this role are extremely responsive to the needs of their assigned portfolios and the underlying support team. Manage the delivery of highquality service & support for the assigned portfolio. End to end operational focus Application, Productivity, Utilization, Quality, Incident, Problem & Service Levels Work with the portfolio teams to bring the operations inline with the target state operating model Provide technical guidance and mentorship to the team supporting the portfolio Manage and plan accordingly for onboarding new applications, releases and changes in scope, including onboarding and training the relevant teams. Escalation points for support issues, service deficiencies and training as well as leading the implementation of service improvement tasks for support teams. Formulate, coordinate and/or track remediation plans arising from critical production issues, including reporting to leadership. People development, high performance leadership and motivation of team members Support selection of new team members and education according to agreed plan Collaborates with stakeholders to ensure that execution is aligned with deliverable requirements Mandatory skill sets The ideal candidate will have strong technical knowledge of the Adobe Experience Manager (AEM) platform Experience supporting Adobe Digital Asset Manager (DAM) integrating with Adobe Sites and enterprise asset management solutions Handson experience supporting AEM sites, DAM, templates, components, dialogs, workflows, models, and services Proven knowledge supporting and troubleshooting integration with third party and other Adobe solutions using REST APIs and CDN caching strategies Expertise with AEM Multi Site Manager and security best practices Proficiency with Akamai CDN solutions, including handson experience with managing Akamai configurations and the ability to both diagnose and resolve issues related to content delivery, caching, and security policies within the Akamai platform Preferred skill sets Ability to work in a deadlinedriven environment while handling multiple projects/tasks simultaneously with a focus on details Strong analytical, facilitation, documentation, presentation, and communication skills Proven knowledge in breaking down high level objectives into discrete, measurable tasks with estimates of development effort for planning purposes Strong business process mapping skills Ability to lead and facilitate client workshops and sessions Comfortable engaging with clients on multiple implementations at the same time Excellent interpersonal and customer relationship skills Strong analytical, problem solving, facilitation, documentation, and communication skills Ability to effectively manage a diverse project team and escalate performance issues to department leadership Strong knowledge of solution implementation methodologies Years of experience required 4 years of experience Education qualification Bachelor s degree in information technology Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Adobe Experience Manager (AEM) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} No

Activities Performed Commissioning & De-commissioning of security products such a Closed-Circuit Cameras etc that are installed at various retail stores across North-America and Global. Conduct Audit & Compliance checks to ensure accuracy of data captured by the installed security products, by reviewing video-recordings. Correct settings and configuration of New and Existing cameras, remotely. Investigate and resolve data or account discrepancies Escalate issues in a timely manner to a supervisor when unable to resolve/ understand customer request/issues. Demonstrate good interpersonal and customer relationship skills Document all activities and actions required to successfully resolve customer issues. Provide efficient and courteous service to customers at all times. Apply in-depth knowledge of systems and operations in support of assigned customer group. Required Experience and Qualification Open to work in 24 x 7 environment, specially US shifts 6+ months of experience in a customer service role - ability to understand customer request and apply a logical thought process to find a solution. 6+ months of experience using Windows PC applications, including MS Office, which require use of keyboard, screen navigation and awareness of internet. Strong attention to detail, time management and organizational skills. Ability to communicate (oral and written) effectively to exchange information with our client. Graduate, in any stream Should be working from Delhi NCR region in current WFH situation Typical Years of Experience Typically requires 1-3 years relevant experience. Required schedule availability for this position is Monday-Friday (11:00am to 09:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement.

Job Summary The Senior ERP Developer is responsible for making development modifications to the firm&rsqu... CBS IT-ERP Manager-HYD CBS IT-ERP Manager-HYD 16-07-2025 Job Summary Reports To Position Candidates Job Title CBS IT-ERP Manager-HYD B.E/B.Tech, MBA Experience Required (yrs) 10 - 12 years Job Description Job Summary The Senior ERP Developer is responsible for making development modifications to the firm s Oracle Cloud ERP system. In this role, the ERP Developer II is charged with analyzing internal user needs to accurately design, construct, and maintain the Oracle Cloud ERP system to meet the individual needs of the user. Job Duties Administers the day-to-day functions of the Oracle Cloud ERP system Designs new and modifies existing modules/components based on requirements Provides Level IV support for Oracle Cloud ERP system issues and questions Provides Level IV support for specific applications, as needed Facilitates meetings to discuss project requirements, as needed Coaches Application Support team members on best practices and steps for developing sound support and coding decisions Devises strategic solutions to resolve issues while keeping the system operational Partners with other members of the Applications Services team, as well as other resources within National IT, Human Resources and/or Finance to resolve issues Consults with other Application Services team members to analysis diverse issues Manages multiple projects and/or tasks simultaneously Partners with ERP Developers to find a timely resolution to complex issues and escalates critical issues to management by developing and implementing strategies as appropriate Consults ERP Manager and ERP Support Team regarding advance support needs due to highly complex issues within a hosted environment Provides accurate estimates related to project workload and deadlines Participates in weekly support meetings with hosting provider Participates in design meetings as appropriate Serves as the Secondary Support person for after-hours support, as needed Other duties as required Supervisory Responsibilities: Responsible for the development, performance, review, delivery, and maintenance of application/software. Adhere to the timelines agreed and provide timely updates about the state of the project. Maintain responsibility for performing best practice guidelines in compliance with application standards. Contribute to training and development of the team. Utilize systems to manage the application/ software functions, analysis, and documentation. Direct the development of plans for application/ software development and maintenance. Appraise and manage performance, development, coaching and general support of all team members. Delegate authority and responsibility to team with supervision, accountability, and review. Good decision-making abilities at the right time Previous experience managing similar type of projects. Qualifications, Knowledge, Skills and Abilities Bachelors or master s degree in Computer Science, Information Systems or equivalent field required Nine (9) or more years of experience with enhancements and support of Oracle Cloud ERP or similar ERP modules required A minimum of Five (5) years of experience with support of cloud based (SASS) ERP applications required Nine (9) or more years of experience of application development/customization using SQL, any procedural language and reporting tools BI Publisher or similar reporting tool and web services using REST or SOAP Prior experience working with Oracle Integration Cloud, VBCS, BI Publisher and FBDI preferred Prior experience working with integration technologies using SOA, REST and SOAP preferred Intermediate level understanding of Oracle Cloud ERP and HCM business processes and underlying Tables and View Objects Basic certification in OCI or AWS or Azure preferred HCM Data Extracts, Fast Formulas, PL/SQL SQL, PL/SQL Java Script, React, Node.js Other Knowledge, Skills & Abilities: Strong oral and written communication skills Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details. Capable of successfully multi-task while working independently or within a group environment Ability to rely on extensive experience and judgment to plan and accomplish goals. Capable of working well under pressure while dealing with unexpected problems in a professional manner Capacity to communicate and interact with all levels of employees and management. Ability to interact and build relationships and consensus among people. Advanced knowledge of database optimization efforts such as hint, statistics, and other related experience, preferred. Capacity to consistently produce clean coding and adhere to appropriate documentation standards.

Role & responsibilities Customer Service • To handle customer queries related to product, product availability, pricing information, sizing, material etc. • To proactively assist the customer in mixing and matching • To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required • To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer Sales Target Achievement • Work closely with the store team to achieve category & store Targets • To cross sell and upsell within the category and across influence sale by proactive interaction with customers • To emphasis on add on sales & increase in average bill value Preferred candidate profile Male only strictly male

Design Cafe is hiring a Sales Manager for Andheri West Center. Address : Ground Floor, Vicino Mall, Shop no 18, 18A, Off New Link Rd, Oshiwara, Andheri West, Mumbai, Maharashtra 400102 Minimum Experien ce - 3 to 5 years in inside sales or similar Role - Individual Contributor (NO TEAM HANDLING Industry Preferen ce - If you are from Interior Design Firms, Real Estate, Ed tech, Retail, Automotive Roles & Responsibilities: Make outgoing calls to potential customers to schedule high quality leads for sales. Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives. Build pipeline and build strong relationships with prospects Own the experience we give every prospective customer from the first time they interact with us Responsible for achieving sales targets by working with a talented group of interiors designers Seize opportunities to upsell services when they arise. Follow up with potential customers in a timely manner if necessary. Manage a large number of outbound calls in a timely manner. Document all call information in the CRM according to standard operating procedures. Meet personal qualitative and quantitative targets. Develop and execute strategies to drive business in new and existing markets To own the Sales funnel & drive Sales Closure Drive sales initiatives to achieve revenue targets. Customer experience & relationship management Resolving Customer queries. Generating Sales Reports. Qualifications A graduate in any stream (10+2+3 regular education) Minimum Experience - 3 plus years in inside sales or similar Excellent written and verbal communication skills Strong listening and presentation skills If you are from Interior Design Firms,Real Estate, Ed tech,Retail, Automotive Interested ,Drop in your profile at - rajshree.dayal@designcafe.com

Responsibilities: Customer Assistance : Respond to customer inquiries via phone, email, or chat. Help with setting up new services or upgrading existing ones. Guide customers through troubleshooting steps for connectivity issues. Assist with billing questions and resolving billing issues. Technical Support : Diagnose and resolve connectivity problems. Support modem/router configurations and other network devices. Escalate complex issues to higher-level technical support. Account Management : Process service requests, including installations, cancellations, and plan changes. Update customer account information. Handle and resolve customer complaints. Documentation and Reporting : Maintain accurate records of customer interactions.