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Wall Rock Developers
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Customer Relationship Executive

Customer Relationship Executive

Wall Rock Developers

2 - 3 years

|

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

communication crm software marketing data resolve service word excel reporting management

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities:

Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.
Develop and maintain strong relationships with customers to identify their needs and preferences.
Utilize CRM software to track customer interactions, sales activities, and marketing campaigns.
Analyse sales data to identify trends and opportunities for growth.
Collaborate with internal teams to resolve customer complaints and improve overall service quality.

Desired Candidate Profile:

2-3 years of experience in a similar role within any industry.
Excellent communication skills with ability to build rapport with customers at all levels.
Proficiency in MS Office applications (Word, Excel) for reporting purposes.
Strong understanding of CRM management principles and practices using relevant software tools.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

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Wall Rock Developers

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