Jobs
Interviews

235 Customer Quality Jobs - Page 5

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

3.0 - 5.0 years

10 - 11 Lacs

Bengaluru

Work from Office

JOB description Title: Supplier Quality Manager Dept/Section: Quality ORGANIZATION RELATIONSHIPS: Report To: Director Supervises / manages: Quality Engineers & Quality Control inspectors (Incoming, Process, Final & Outsourcing) Co-ordinates with: Cross-Functional Team Internal: All Functions External: Customers, SuppliersRESPONSIBILITIES 1Manage quality control activity as needed to drive 0 defects. 2Supervise shop floor QC Engineers/Inspectors/ SQE for dimensional/visual inspection .3Handle all shop floor quality/compliance issues proactively 4Manage incoming, in-process, final & supplier inspection and control .5 Address and respond to customer complaints in a timely manner. using the necessary quality tools. 6Conduct internal audits and also manage Internal & External audits. 7Accurately Report product and process quality trends to HODs, and conduct necessary analysis and corrective action. 8Implement best practices to reduce COPQ/COQ 9Develop SOP, WI to train the operators / Inspectors and develop the human capital of organization workmanship standards, and communicate to quality inspectors for use during production .11 Identify procedures for conducting quality tests and inspections. 12 Accept or reject finished items 13To approve the final inspection report and release the product to the customer. 14Discuss inspection results with those responsible for products 15 Prepare procedures, and update and maintain files as needed by QMS certification and quality enhancement. 16Adherence of Quality Management Systems 17Execute knowledge of QA methods and standards, inspection procedures, QA instructions, and assembly specifications. 18 Identify the root cause of problems, analyze and develop remedial actions working with the shop floor and engineers. 19To monitor the nonconformance at the customer end and to initiate corrective & preventive actions 20 Review of Customer Complaints and Corrective Actions taken. 21Stop production in case of nonconformance during the process affecting product quality. 22Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, corrective actions, and re-validations. 23Exhaustive planning of all the measurement systems, gauges measuring fixtures, etc and plan the procurement per the project timeline. JOB SPECIFICATION: Qualification Diploma or BE in Mechanical Professional Qualification: ISO 9001/ IATF 16949 / AS 9100 / ISO 13485 Internal Auditor, Lean/Six Sigma Certification Experience Minimum 10 years of production and quality control/inspection experience in a manufacturing environment required with at least 3 years experience in supervising QA staff at the Engineer/Technician level Skill Sets & Competencies 1Hands-onn knowledge in Quality in the Aerospace / Engineering / Medical / Automotive industry. 2 ability to lead a team of inspectors and Quality Engineer 3Strong software skills including MS Office, and ERP. 4Demonstrated ability to drive quality improvement 5 Demonstrated process orientation. 6Strong ability to lead, communicate, and act in a multicultural and cross-functional environment 7Action oriented with a proven track record in achieving business goals 8Strong Reporting/writing/analytical skills. 9High personal and professional integrity 10Strong leadership skills and ability to communicate concisely at all levels inside and outside the company 11Man power handling, Results-oriented with the ability to prioritize workload and shift attention among changing tasks and priorities 12Knowledge of machining, Plastic molding, stamping, casting, forging & special process 13Working knowledge of measurement instruments (CMM, VMS, 3D Scanner, Roughness tester, Hardness tester) 14 ability to interpret drawings 15 Establish and maintain outstanding interpersonal relationship skills. 16 Exercise good organizational and time management skills. 17 Manage multiple projects of varying complexity. 18 Demonstrate excellent verbal and written English communication skills with clarity for all to understand. 19 Applies knowledge of general rules to specific problems to exercise critical thinking and problem-solving skills .20 Continuous Improvement21Experience in gauges and fixture design and development preferred

Posted 4 weeks ago

Apply

3.0 - 6.0 years

1 - 4 Lacs

Chengalpattu, Sriperumbudur, Kanchipuram

Work from Office

We have openings for production, maintenance, quality, and FG stores with an automotive manufacturing company. Experience: 3-4 Yrs Interested candidate can contact 8754578189 & 7358023222 or send your profiles to rec.chn12@layamweb.com & rec.chn06@layamweb.com

Posted 4 weeks ago

Apply

5.0 - 9.0 years

6 - 7 Lacs

Palghar

Work from Office

We are seeking experienced QA Head with astrong background in Pharmaceutical Packaging industry as well ISO 13485:2016.Thisrole involves all quality assurance activities, ensuring product and process quality&driving continuou improvement initiatives. Gratuity Provident fund Annual bonus

Posted 4 weeks ago

Apply

6.0 - 9.0 years

6 - 10 Lacs

Jammu, Katwa

Work from Office

Intercontinental Hotels Group India Private Limited is looking for Assistant Manager - Learning & Quality to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Posted 4 weeks ago

Apply

4.0 - 8.0 years

3 - 5 Lacs

Greater Noida

Work from Office

Developing and implementing quality standards. Responsible for Maintaining all Data ( Rejection data, Check sheets). Maintaining the BOM verification and material drawing BOM. Prefer candidates Die cut companies only Required Candidate profile Experience working at manufacturing companies in the Quality or Process Engineering field. Coordinatinating with the other department for the new model process. Develop and implementing qcs.

Posted 4 weeks ago

Apply

10.0 - 15.0 years

8 - 12 Lacs

Chennai

Work from Office

We are looking for a skilled professional to join our team as a Manager - Delivery Quality at Omega Healthcare Management Services Pvt. Ltd., located in [location to be specified]. The ideal candidate will have 10-15 years of experience and a strong background in quality management, preferably within the healthcare industry. Roles and Responsibility Develop and implement effective quality control processes to ensure high standards of service delivery. Lead cross-functional teams to identify areas for improvement and implement changes to enhance overall quality. Collaborate with stakeholders to develop and maintain quality metrics and reports. Conduct regular audits and reviews to ensure compliance with quality standards. Provide training and coaching to team members on quality procedures and best practices. Analyze data and trends to identify opportunities for quality improvement. Job Proven experience in quality management, preferably within the healthcare industry. Strong leadership and communication skills, with the ability to motivate and guide teams. Excellent analytical and problem-solving skills, with attention to detail and the ability to interpret complex data. Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines. Strong knowledge of quality management principles and practices, including ISO standards and regulatory requirements. Experience with CRM/IT enabled services/BPO operations is an added advantage.

Posted 4 weeks ago

Apply

11.0 - 21.0 years

12 - 20 Lacs

Bahadurgarh, Delhi / NCR

Work from Office

Sr. Manager Quality (Quality Head) Location: RIDA Dehkora road, Village Rohad, Bahadurgarh, HR-124507 Salary: Up to 20 LPA Industry Preference: Pharma Packaging Experience: Minimum 11 Years Qualification: Graduation / Post Graduation / Any Relevant Degree Gender Preference: Male/Female If Interested kindly share your resume with your update details t.globalzonehr@gmail.com Current Ctc Expected Ctc notice period

Posted 4 weeks ago

Apply

3.0 - 6.0 years

8 - 9 Lacs

Bengaluru

Work from Office

You ll be our : Customer Quality Engineer _ Electrical You ll be based at : Ather s Vehicle Factory at Hosur, TN You ll be aligned with : Product Quality Customer Quality Team You ll be joining our : Customer Quality, Engineering What you ll do at Ather Experience in diagnosing electrical and electronic field issues and use of diagnostic tools (Grafana & Superset) Monitoring the warranty part inspection (RSA) as per TAT. Plan and execute the supplier joint inspection. Coordinate with PQ team stakeholders for detailed analysis of field issues to disintegrate them into supplier quality, design, and manufacturing quality categories. Record and document all field-reported customer quality issues pertaining ton electrical hardware across the product line. Closely work with field quality engineers to identify reporting of issues with maximum clarity. Develop, upgrade, and maintain a continuous communication system for quality management and requirements flow for field service teams. Bug creation for all the new failures and monitoring and tracking Interaction with the field team for a new concern, collecting the data from the field, and prioritizing the issue to the concern team Here s what we re looking for : Strong analytical skills. Daily timely inspection completion of field failure return parts as per TAT Ensure the RSA with proper documentation and evidence. Monitoring the action implemented issues and providing feedback. Supporting for supplier joint inspection and maintaining documentation Find New / Critical / Safety Complaints addressing and solving in an immediate manner to reduce customer escalations. What you bring to Ather: BE/B-Tech in Electrical / Electronics Engineering 3-6 years of thorough experience in customer quality function of electrical parts within electric vehicle/Automotive domain ,

Posted 1 month ago

Apply

5.0 - 10.0 years

4 - 7 Lacs

Manesar

Work from Office

Urgent Opening - Customer Quality Engineer Experience - Tire one and OEM Only F2F interview Salary 50-60k Required Candidate profile Customer Quality Engineer

Posted 1 month ago

Apply

8.0 - 13.0 years

9 - 15 Lacs

Chennai, Kanchipuram

Work from Office

Role & responsibilities 1.Lead and manage the PDI process to ensure readiness of solar modules for customer inspection and dispatch. 2.Act as the primary liaison between the customers inspection team and internal quality/production departments for Customer / TPI Inline Inspection and Pre Dispatch Inspections. 3.Coordinate with Customer/TPI on inspection schedules, ensuring resource availability and product readiness. 6.Provide detailed inspection reports and maintain comprehensive records of customer interactions. 7.Drive continuous improvement initiatives based on customer feedback and inspection outcomes. 8.Train and guide the PDI inspection team in customer handling and compliance standards. 9. Out of Box Audits, Container Inspections, before PDI . 10. Sharing of Production Reports,BORM, FTR & IV Curve to customer order on regular basis. 11.Conduct BORM (Bill of Raw Material) audits for customer orders. 12.Coordinate TPI (Third Party Inspection) line audits and circulate Non-13.Conformities (NC) to the relevant teams. 14.Prepare and share daily production and in-process reports with customers for both production lines. 15.Backup, verify, edit, and circulate EL (Electroluminescence) images and IV (Current-Voltage) curve data to the customer. 16.Perform OUT BOX audits for both production lines. Inspect container loading during dispatch to ensure compliance with quality standards. 17.Generate DCR (Declaration of Conformity Report) certificates through the NISE portal. 18.Prepare FTR (Final Test Reports) prior to offering stock for PDI (Pre-Dispatch Inspection). 19.Execute PDIs and submit corresponding inspection reports. 20.Follow up for MDCC (Material Dispatch Clearance Certificate) issuance.

Posted 1 month ago

Apply

12.0 - 20.0 years

10 - 12 Lacs

Hosur

Work from Office

Overall managing QA Functions of IATFCertified CoTo ensure adherence of company policies,procedures,SOPs & system.Responsible 4 preparing Internal audit plans & audit schedules 4 conducting internal QMS audit in plant.Third Party Certification Audits Required Candidate profile Responsible for conduct the product audit as per annual plan. Responsible for in-process, incoming, final product quality & testing. Conduct Quality, Safety and Environmental system compliance audits

Posted 1 month ago

Apply

8.0 - 12.0 years

8 - 9 Lacs

Kalol, Halol, Vadodara

Work from Office

Responsible 4 smooth functioning in processing of various products & systems as per the laid down procedure.Customer Complaint Handling.Corrective & Preventive Action for External & internal Product Quality Issues.Suppliers audit & Internal Audit Required Candidate profile Problem solving tools,knowledge of workshop kaizen, knowledge of system standards.Identifying & solving problems,Setting goals & targets,Commitment,Time management & Prioritizing,Training & Delegating

Posted 1 month ago

Apply

5.0 - 10.0 years

6 - 12 Lacs

Udaipur

Work from Office

Should be responsible for incoming material inspection, in-process inspection, and final inspection in the foundry industry. He should be aware of all types of customer audits and APQP and PPAP activity. Having knowledge of machining casting quality. Required Candidate profile Candidate must have experience of insulator manufacturing industry. For Immediate Response Please Share Your Resume On This Link www.nvsconsultants.com/portal

Posted 1 month ago

Apply

10.0 - 15.0 years

10 - 15 Lacs

Nagpur

Work from Office

The Quality Manager is responsible for developing, implementing, and maintaining quality management systems to ensure that products and services meet the highest standards of quality. This role involves overseeing quality assurance processes, conducting audits, and leading continuous improvement initiatives. Key Responsibilities : Develop and implement quality management policies and procedures. Monitor and report on quality metrics to ensure compliance with industry standards and regulations. Conduct internal and external audits to assess adherence to quality standards. Collaborate with cross-functional teams to identify areas for improvement and develop corrective actions. Lead training programs to educate employees on quality standards and practices. Manage customer complaints and quality-related issues, ensuring timely resolution. Stay updated on industry trends and advancements in quality management practices. Prepare and present quality reports to senior management. Qualifications: Bachelor of Engineering, Masters degree preferred in quality. Strong knowledge of quality management systems (e.g., ISO 9001) and regulatory requirements. Proven experience in quality improvement methodologies (e.g., Six Sigma, Lean). Excellent analytical and problem-solving skills. Strong leadership and interpersonal skills. Effective communication skills, both verbal and written.

Posted 1 month ago

Apply

8.0 - 12.0 years

8 - 10 Lacs

Rajkot, Vadodara

Work from Office

Should be responsible for incoming material inspection, in-process inspection, and final inspection in the foundry industry. He should be aware of all types of customer audits and APQP and PPAP activity. Having knowledge of machining casting quality. Required Candidate profile Candidate must have SGI / CI foundry experience. For Immediate Response Please Share Your Resume On This Link www.nvsconsultants.com/portal

Posted 1 month ago

Apply

3.0 - 6.0 years

4 - 8 Lacs

Gurugram

Work from Office

Job Description. ? JOB DESCRIPTION ?. Please refer to the methodology template. JOB TITLE. JOB FAMILY. DATE. Supplier Quality Development Engineer. QUALITY. 01/10/2024. MANAGER TITLE (solid line). FUNCTIONAL MANAGER TITLE (dotted line). Country Purchase. Asia SQD Manager. MISSION. The Supplier Quality D evelopment Engineer is responsible to improve supplier performance by doing supplier quality continuous improvement activit ies , audits, review s and assessments together with other relevant functions in the organization to meet PO Quality targets. Lead and facilitate development of supplier assigned during development and production phases. The Senior SQDE are working experts for the Supplier Quality System who will train, and mentor new PSQEs and SQDE’s assigned. Responsibilities & Activities. Product Development Phase. Lead and Facilitate development of suppliers to meet P O Automotive Systems Requirements Manual s to improve quality, cost, and delivery performance of suppliers through PO APQP process.. Responsible of Quality and Process Supplier Evaluation for all suppliers and Supplier Onsite Process Approval (SOPA) on key suppliers as required. Responsible for the timeliness approval of PPAP per project requirements .. Management of Supplier rating system in conjunction with Purchasing Department and necessary systems to include monthly reporting of Supplier PPM Scores.. To lead Supplier Quality Management Reviews (SMQR) Level II at division level and support at plant level as needed.. Management of Level II Containment Procedures and implementation .. Product Production Phase. Responsible of transfer from Supplier Quality Development to Plant Supplier Quality at the beginning of each program production phase plus 6 months or as necessary. Lead and Facilitate suppliers to meet PO Automotive Systems Requirements Manual to improve quality, cost, and delivery performance of suppliers.. Monitor of Supplier Performance Quality Rating on a monthly basis and schedule follow up audits and reviews for assigned suppliers.. Champion supplier PPM reductions including read across of common commodity issue (i.e. focus on poor performing suppliers, high PPM, SNCR’s, and Critical Issues for their assigned suppliers.). Lead Supplier Improvement Audits and Supplier Onsite Process Approval (SOPA) on supplie rs assigned until closure of all the actions.. Train and mentor Plant Supplier Quality Engineers assigned. Others. Train and mentor Supplier Quality Engineers assigned. Lead/Support New Projects for Supplier Quality assigned. Facilitate continuous improvement activities at suppliers to implement performance improvement, (i.e. Kaizen, Six Sigma, VA/VE events).. Maintain quality document central file (supplier performance records pertaining to quality, cost, and delivery rating, evaluations, containment activities, etc.) per supplier. Support internal customers (Program Teams, Logistics, Commodity Buyers, QE, SQE) & mfg. plant supplier issues. Must comply with all work rules, policies and procedures.. Must comply with all safety rules and regulations.. Other duties as assigned. Integrated Management System (IMS). Within his/her scope of responsibility, he/she respects the standards and rules in terms of Quality, Safety and Environment contributing to the IMS process management and improvement.. ORGANIZATION. Country Purchase Manager. SQE. POSITION KEY INTERFACES (internal and/or external). Internal. Suppliers. Program Core team (especially Buyers and QE). Plant Quality (QM and PSQE). SQDE. External. Equipment & service supplier (Domestic and oversea supplier). POSITION BACK UP. Fill in with back-up position titles only. Back-up should be indicated for positions in charge of customer orders treatment, supplier on-time delivery, quality, production capacity, shared loading (multi-part station), lead time, inventory level, preventive maintenance, and calibration are the ones to be provided with a back-up.. NA. KEY MEASURES & FINANCIAL ACCOUNTABILITY. Indicate the Key Indicators used to measure the performance of the position and the financial metrics on which the role has got a direct or indirect impact (budget, sales, ). Supplier Scorecard (Quality). PPAP Approval On-time. Quality SNCR Closure and Recovery. Supplier Request for Change Approval. Key Project Implementation. Profile Requirements. Personal Background. Bachelor's degree required (Engineering, Science or Technical). Have worked within the Quality, Process Engineering AND Supplier Quality for >5 years (Mandatory). Experience in APQP and PPAP required. Management or Leadership exposure.. Skills & Abilities. Good Coaching skills. Strong problem solving, decision making and prioritization skills required. Fluent in English. Good verbal and written communication skills required. Experience TS16949, process auditor or CQA certification ( preferred. ). Rigourous and a bility to collect, maintain and analyze data.. Ability to read and understand measurements and scales.. Microsoft Office computer skills, particularly in Word, Excel, Project and ERP (SAP-preferred). Ability to maintain working relationship with internal and external customers.. Must be flexible, dependable, and creative.. Proven ability in a team environment.. Organized and a bility to work independently and meet deadlines.. Maintain confidentiality at all times.. Able to travel to all requir ed countries.. To define the Soft Skills required for the job, please refer to PO General Competencies available on Topnet .. Job Description Approval. Manager name & title:. Jyoti Yadav. Country Purchase Manager. HR Manager Name & Title. Sunaina Vashist. Country HR Manager. EMPLOYEE ACKNOWLEDGEMENT (optional, depends on local legal requirements). Employee Name. Annex : Plastic Omnium General Competencies 1/2. 8 GENERAL COMPETENCIES IMPACTING THE QUALITY OF WORK AND INTERACTIONS AT WORK.. EACH COMPETENCY IS ILLUSTRATED WITH 3 BEHAVIORS.. Listening. Is an attentive and patient listener. Asks questions to better understand thoughts and feelings of others. Respects divergent points of view / willing to re-evaluate own point of view/Openly receives feedback. Enthusiasm. Has a positive outlook of the future, despite difficulties or tough situations. Understands needs and motivations of others. Gives meaning and purpose to projects and work in general. Team Spirit. Puts the interest of the team before own interest. Doesn't hold back information, provides others with the information they need for their jobs. Give feedback. Despite divergences, relates and cooperates well with peers and colleagues.. Perseverance. Pursues everything with energy. Doesn't give up easily, is resilient facing difficulties and failures. Strives to do the best. Risk taking. Generates new ideas. Challenges the status quo. Creates and implements needed changes. Networking. Creates and participates in opportunities to know people that are important for his/her job and for the company. Entertains professional relationships internally and externally, participates in professional networks and associations. Knows who to contact to get advice, find solutions, influence decisions. Decision making. Develops solutions that address problems. Makes decisions timely, doesn't procrastinate. Is comfortable deciding under uncertainty. Communication. Delivers clear and easy to understand information. Conveys ideas and information with enthusiasm and conviction. Is comfortable communicating to different types of audiences, upwards and downwards. Annex : Plastic Omnium General Competencies 2/2. 3 KEY COMPETENCIES OF PEOPLE MANAGERS.. EACH COMPETENCY IS ILLUSTRATED WITH 3 BEHAVIORS.. Develops his/her collaborators in the above general competencies. Supports team members in their professional development and helps them to build their career.. Builds appropriate development plans.. Anticipates and suggests options for mobility and succession planning in the PO Group.. Motivates his/her collaborators. Knows well the members of the team (functional or hierarchical), identify their competencies and capabilities in order to give them responsibilities that motivate them and supports the development of their performance.. Attracts the best people. Enthusiastic and realistic about her/his job and professional environment, knows how to trigger the willingness of current employees and potential candidates to join his/her team and/or Plastic Omnium.. Scope of Application & Responsibilities. SCOPE OF APPLICATION. ? Fuel Systems. ? SCR Systems. ? All Products. ? Others: All POAI sites and products. ? Division HQ. ? Plant. ? Technical Center / Antenna. ? Analysis center. ? Research center. ? SILS. SCOPE OF DISTRIBUTION. ? Internal only. ? Restricted to: .. ? Supplier. ? OEM. Document History. Version. Revision Description. Date. Contributors. Process Owner/Leader Validation. V01E01. Creation. 25/03/2016. Diniz. Maire. V02E01. Update to reorganize data and to add the part “back-up position” needed for IATF compliance. 21/11/2017. Lassalle. Diversy. V02E02. Update indications on position “back-up”. 27/02/2018. Lassalle. Diversy. V03E01. Update Responsibilities on Integrated Management System. Update Responsibility and Activity section. Update indications on PO General Competencies. 28/01/2020. Longhitano. Diversy. Show more Show less

Posted 1 month ago

Apply

6.0 - 11.0 years

9 - 13 Lacs

Aurangabad

Work from Office

Career Area: Manufacturing : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role DefinitionWork as a quality manager and lead the quality team for diesel engine and genset assembly & test function. Performs advanced inspection and audits to track, analyze, and report on materials, processes, and products to ensure conformance to company's quality standards.ResponsibilitiesManage the Dily quality issues on the engine assembly line. Guild team to analyse the issues and provide the RCCA. Maintain the best practices and discipline on the line and make sure the quality of the product is as per standard. Conducting measurement systems analysis; gathering, analyzing, and communicating non-conformance data. Analysing non-conformance data and maintaining quality system documentation. Should use the statistical analysis tools to analysis the problem. Participating in and offering technical support to internal and external ISO 9001 audits; following up response of corrective action from audit. Interacting with manufacturing other cross functional team members to determine root cause of quality issues and ensure that corrective and preventive action is implemented.Degree RequirementDegree or equivalent experience desiredSkill DescriptorsQuality ManagementKnowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.Level Working KnowledgeUtilizes quality indicators relevant to own unit or function. Adheres to organizational quality management processes and practices. Applies key aspects of continuous improvement processes and evaluates impact on quality. Uses quality evaluation tools and techniques such as walkthroughs and inspections. Works with quality assurance methods, tools and techniques.Accuracy and Attention to DetailUnderstanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.Level Working KnowledgeAccurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free.CollaboratingKnowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.Level Basic UnderstandingDemonstrates a basic understanding of the concept of collaborative processes. Explains the concept of collaboration as applicable to organizations. Provides examples of how collaboration has helped achieve organizational goals. Contrasts collaborative with competitive operating styles in organizations.Flexibility and AdaptabilityKnowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.Level Working KnowledgeAdjusts to new or changing assignments, processes, and people. Demonstrates willingness to listen to other opinions. Provides examples of shifting from task to task. Identifies and considers alternative approaches to situations or problems. Accepts new or radical ideas with an open mind; avoids snap reactions.Problem SolvingKnowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Basic UnderstandingExplains the value of a disciplined approach to problem solving. Describes problem reporting and escalation practices. Utilizes accepted procedures for problem analysis and resolution. Identifies key aspects of problem-solving techniques used in own area.Manufacturing Standards, Procedures and PoliciesKnowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.Level Working KnowledgeContributes to the development and implementation of specific manufacturing procedures. Investigates the need to refer potential exceptions upward for review and approval. Explains the rationale for procedures and standards in own area of responsibility. Participates in the implementation of manufacturing standards and procedures to one's own function. Provides feedback for improvement of procedures.Root Cause Analysis (RCA)Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.Level Working KnowledgeUtilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic problems, determine the causes, and find resolutions. Locates factors that resulted in harmful outcomes of one or more past events. Pinpoints behaviors, actions, inaction, or conditions that need to be changed. Extrapolates lessons to be learned to promote the achievement of better consequences. Practices RCA as an iterative process. Posting Dates: June 16, 2025 - June 24, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to applyJoin our Talent Community.

Posted 1 month ago

Apply

4.0 - 7.0 years

6 - 10 Lacs

Hyderabad

Work from Office

Job Purpose Participates the development, improvements and deployment of Quality Management systems and tools. Develops and coordinates employees' trainings. Configures and upgrades the Quality Management System Contributes to the continuous improvement of the Quality Management System Develops and coordinates induction training to raise awareness on quality processes among employees of the site Communicates programs, standards and procedures to the quality team and other plant employees Participates in the elaboration of Group tools to measure performance Recommends new quality policies or procedures to ensure high quality products, processes or services Carries out extensive statistical analysis and work as per the result derived from the analysis Reports regularly regarding the system performance and new developments You are meant for this job if: Bachelor's degree preferably with a specialization in Quality (Engineering degree for Quality Engineer only, equivalent qualification for Quality Analyst) 2 to 5 years of experience Good knowledge of Management Systems Skills

Posted 1 month ago

Apply

3.0 - 8.0 years

1 - 3 Lacs

Vasai

Work from Office

Responsibilities: * Conduct line inspections, ensure product meets final quality standards. * Collaborate with manufacturing team on process improvements. * Ensure product quality through regular audits and testing. Annual bonus Provident fund

Posted 1 month ago

Apply

20.0 - 30.0 years

12 - 15 Lacs

Gurugram

Work from Office

Quality Head is responsible for establishing, implementing, & maintaining quality control and assurance processes across all home textile products. This role ensures adherence to customer requirements, industry standards, and company objectives while Required Candidate profile Expertise in QMS, ISO standards, & AQL-based inspection procedures.Proficiency in Lean Manufacturing, Six Sigma, & other process improvement methodologies.Excellent problem-solvng & analytical skills

Posted 1 month ago

Apply

6.0 - 10.0 years

15 - 19 Lacs

Kakinada

Work from Office

To develop and maintain systems, and processes to ensure fulfilment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards and prevent quality escapes. Ensure lessons are implemented and embedded in the organization to prevent recurrence of issues. As a Lead Quality Specialist, you will be responsible for: Acting as the focal point for Quality and HSE in the Kakinada site. Supporting engineering, procure and construct tendering and project execution phases. Verify contractual and regulatory requirements are fulfilled and have maximized customer satisfaction and profitability. Developing HSE and Quality Assurance plans. Conducting internal QHSE audits and facilitate external audits. Generating QHSE reports for client and management. Monitoring performance, including quality control and quality assurance routines, surveillance points points and quality records for compliance with contract. Ensuring customer quality requirement, Feedback of Experience (FOE)/Lessons Learned are taken into account in the tender proposal to avoid deviation and to continually improve execution processes. Advising Functional managers regarding improvement projects, processes and procedures in the own field. Leading and supporting investigation of quality issues (root cause analysis or similar) and ensure corrective and preventative actions are implemented. Handling communication with direct colleagues and the business leadership to promote quality culture and ensure lessons learned are implemented and embedded. Being responsible for implementation and maintenance of the Quality Management System. Being accountable for quality Key Performance Indicators. To be successful in this role you will: Have a Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Quality). Have minimum of 10 additional years of relevant industry experience in QA Engineering or similar role. Have strong oral and written communication skills. Strong interpersonal and leadership skills. Have ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Have ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Show proven analytical and organizational ability. Join us, and you can expect: Contemporary work-life balance policies and we'llbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Posted 1 month ago

Apply

2.0 - 7.0 years

3 - 7 Lacs

Mumbai, Hyderabad

Work from Office

GeneTech- ATS GeneTech Private Limited is looking for Quality Manager: to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Posted 1 month ago

Apply

10.0 - 15.0 years

20 - 35 Lacs

Noida

Work from Office

1. Act as customer relationship manager for product quality at corporate. 2. Monitor & improve ORM-social media complaints by analysis of product complaints/feedback/comments on social media. 3. Coordinate with plants for Timely reporting and resolution of Safety Issue, Zero Hour Issue and Critical Customer Complaints. Monitor and Improve TAT of Complaint Resolution. 4. Warranty/Customer complaints analysis and ensure improvement projects initiation & implementation against top contributors. 5. Monitor and improve of e commerce rating of product on various on-line sales portal e.g. Amazon, Flip cart and other portals etc. 6. Monitor and improvement Net Promotor Score (NPS) through product actions. 7. Conduct Customer Delight Survey across product categories and publish product category wise score.

Posted 1 month ago

Apply

10.0 - 15.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Provision of differentiated Quality Support for Strategic Partnership Account(s) Responsible for customer quality and regulatory resolution and follow-up of quality incidents Foster customer intimacy and provide customers with interim updates during extended site investigations Demonstrate expertise in project management, typically in the form of coordinating complex customer inquiries or investigations across global sites Deliver Quality Services, adopting a consultative approach to understand customer needs, explain our quality systems capabilities and communicate that commitment Implement standards to ensure customer satisfaction for quality and regulatory matters for the whole Life Science portfolio. Implement policies, procedures and methods to provide quality and regulatory product and service information and continuously improves the same. Ensure sustainable relationship with key customers. Collect data in partnership with CRM colleagues and Business partner for the Commercial and Business Areas to monitor, report and improve quality performance from a customers perspective. Direct / support in the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment. Applies broad industry and commercial awareness to drive quality performance across LS. Contributes/ Leads internal facing relevant (quality services, operations, marketing, sales, etc.) training/ education courses. Who you are: Masters or Bachelors degree (chemist, pharmacist, biologist, engineer) or equivalent experience in a relevant Life-Science-based position. Professional experience, more than 10 years industry experience. Excellent verbal and written communication skills, fluent in English. Understanding of basic Quality Assurance concepts and knowledge of FDA and/or EMA, cGMP regulatory requirements.

Posted 1 month ago

Apply

10.0 - 15.0 years

10 - 15 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Roles and Responsibilities: Responsible for analyzing business-level quality issues Extract key learnings from quality data and findings Standardize best practices across the Group Ensure continuous Quality improvement and defect prevention Skills Required: Strong understanding of Quality Performance Reporting (QPR) and data-driven analysis Expertise in Root Cause Analysis (RCA), Failure Mode & Effects Analysis (FMEA), Statistical Process Control (SPC), and other quality tools Experience in developing standard operating procedures (SOPs), quality manuals, and training modules Knowledge of ISO standards, IATF 16949, APQP, and Six Sigma methodologies Minimum 10+ years relevant experience in Quality function, preferably in business-level quality analysis and standardization

Posted 1 month ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies