659 Customer Interaction Jobs - Page 3

Domain : US Voice Support (International voice Process) Experience: 6months Experience in International voice -Convenient Commute: 2-way cab facility for safe and hassle-free travel. Customer Interaction: Handle inbound and outbound voice calls from international customers, addressing their inquiries, issues, and complaints. Provide accurate and timely information regarding products or services to customers, ensuring their concerns are resolved effectively. Maintain a professional and friendly tone, creating a positive customer experience with each interaction. Issue Resolution & Troubleshooting: Listen actively to customers, understand their concerns, and offer appropriate solutions. Troubleshoot issues related to products, services, or account queries, ensuring that the resolution meets customer expectations. Escalate complex issues to higher-level support or management as needed. Service Level Adherence: Meet or exceed key performance indicators (KPIs), such as call handling time (AHT), first-call resolution (FCR), and customer satisfaction scores (CSAT). Adhere to company guidelines and policies, including maintaining confidentiality and following processes for customer interactions. Reporting & Documentation: Accurately log customer details, feedback, and issue resolutions into the CRM or ticketing system. Prepare and submit daily, weekly, and monthly reports on call volume, resolution time, and performance metrics. Collaboration & Team Support: Work collaboratively with team members, sharing knowledge and solutions to improve team performance and customer experience. Participate in training and upskilling sessions to stay updated on new products, services, and processes. Support management in meeting team goals and ensure that service levels are met across all shifts.

Role: Site visit Coordinator Location: Any Site of Casagrand In Chennai (Only females) Work time: General Shift Experience: 1 to 3 years Job Description: The Site Visit Coordinator should finalize details for the visit with their leader and the contact person at the site Explorers and leaders should work with the company to Pick the best structure based on the site & schedule and availability. Ask Explorers to brainstorm questions and research the company. Responsible for providing onsite support and assistance to clients and customers. This role involves liaising with customers to ensure their needs are met, resolving any issues and providing a high level of customer service. Having Voice Process experience. Perks and Benefits: 35K plus incentives earning opportunities per month Medical insurances Life insurances Food

Roles and Responsibility Manage and maintain high levels of customer satisfaction through effective communication and problem-solving. Achieve sales targets by actively promoting products and services to customers. Develop and maintain strong relationships with customers to increase loyalty and retention. Collaborate with colleagues to achieve common goals and objectives. Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally. Maintain accurate records of sales transactions and customer interactions. Job Requirements Proven experience in retail sales with a strong track record of achieving sales targets. Excellent communication and interpersonal skills are required to build strong customer relationships. Ability to work well under pressure and meet deadlines in a fast-paced environment. Strong problem-solving and analytical skills are needed to resolve customer complaints and concerns. Ability to lift up to 25 kilograms and stand for long periods of time. Familiarity with point-of-sale systems and procedures is essential.

Key Responsibilities: Outbound Calling: Make a high volume of outbound calls to potential customers or leads. Sales and Lead Generation: Promote and sell products/services, identifying customer needs and matching them with the appropriate offerings. Customer Interaction: Engage with customers in a professional, friendly, and informative manner to build rapport and address inquiries. Data Entry and CRM Maintenance: Enter customer information, update databases, and maintain accurate records of interactions in the CRM system. Goal Achievement: Meet or exceed sales targets, call quotas, and other performance metrics set by management. Product Knowledge: Stay informed about products, services, promotions, and company policies to effectively communicate benefits to customers. Handling Objections: Address and overcome customer objections, providing clear and compelling reasons to purchase or engage with the company. Follow-up: Follow up with leads or customers who have shown interest in the products/services. Feedback Collection: Gather feedback from customers regarding products or services to share insights with the sales or marketing team. Skills & Qualifications: Proven experience in telemarketing, sales, or customer service (preferred). Strong communication and interpersonal skills. Ability to work independently or as part of a team. Goal-oriented with a focus on achieving sales targets. Problem-solving skills and the ability to handle customer objections.

Job Responsibilities: Deep understanding of the companys products/services ,including technical features, functionalities, and competitive advantages. Technical knowledge of PLC, Drives, and SCADA systems. Conduct market research to understand industry trends, customer needs and competitive landscape. Work with the Pre-sales team to provide technical expertise during pre-sales activities (product demos, meetings, POCs). Gather feedback from customers and pre-sales teams to identify product improvements, new feature requests, and market opportunities. Monitor and analyse competitor products. Ideal Profile: A strong technical background with good marketing skills. Ability to analyse and understand market trends. Strong presentation and communication skills for interacting with both technical and non-technical audiences.

Key Responsibilities: Supporting Unit service delivery, monitoring, and observing customer interactions across the touchpoints. Assisting if required, frontline employees in smoothly engaging with customers. Leading and managing the internal service quality audits. Co-designing the Operational improvement plans and facilitating their implementation. Working with each Unit to close audit-related gaps. Contribute to Service Excellence Training Modules/content creation, conduct coaching and workshops to ensure classroom training implementation. Accountable for the customer experience at Units.

1 Use Engineering/Design/Technical knowledge to create new product designs and ensure that the product meets specifications and customer requirements 2. Manage cross-functional teams through a defined and gated NPD process to include the development of a project timeline and maintaining it through the life of the project 3. Analyze new components, materials and technologies to evaluate functionality for all new product development. 4. Sample trial to determine the durability of the process through the manufacturing, report-out and process review. 5. Develop bill of materials, including raw materials requirements, time requirements. 6. Part trial output troubleshoot and resolve issues as required to ensure product meets as per customer requirements

Analyze customer feedback on platforms like Amazon, Flipkart. Reach out to satisfied customers to encourage positive reviews and follow up to ensure these reviews are posted. Review status and collaborate with related teams to enhance overall product ratings.

The position requires following: 1. Understand hardware and software functionalities of the companys products. 2. Prepare documents such as Quick start guide, Installation guide, knowledge base documents. 3. Create small videos showing how configuration is done to help users of companys products to configure devices by themselves. 4. Create FAQ for issues faced by customer 5. Talk to customer to solve technical issues faced by them and update documents accordingly. 6. Any other related task such as testing the hardware/ software release and find out if any of the existing documentation/ guides need to be updated. 7. Keep record of all the issues faced by customer and identify new documents/ guides that need to be created.

A Techno-Commercial Engineer bridges the gap between technical engineering and commercial aspects of business, playing a vital role in both project execution and business developmentResponsibilities: Technical Expertise: Analyze customer requirements and translate them into feasible technical solutions. Work with engineering teams to design and develop solutions that meet customer needs and specifications. Prepare technical documentation, proposals, and reports for clients. Stay up-to-date on the latest industry technologies and trends. Commercial Acumen: Conduct market research and identify new business opportunities. Prepare and present technical and commercial proposals to clients. Participate in client meetings and negotiations. Manage project budgets and timelines. Track and analyze project performance metrics. Technical Proficiency in Engineering Principles, Commercial Awareness Strong Communication Skills, Problem-Solving Abilities, Negotiation Skills, Project Management Experience, Customer Service Orientation, Market Research and Analysis, Ability to Work in Cross-Functional Teams,Experience with Cost and Profitability Analysis

BigApp is seeking an Accounts and Customer Service Executive to join our dynamic team and embark on a rewarding career journey. Role & Responsibilities: Create invoices and follow up on payments. Handle customer complaints and negotiations. Make cold calls and reach out to prospects. Follow up with prospects throughout the payment cycle to ensure their needs are met. Maintain excellent communication with customers. Preferred Candidate Profile: Minimum of 2 years' experience in customer interaction. Strong communication skills in Kannada and English.

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills

The position involves understanding the domain and process of generating, monitoring and delivering energy data to Customers. Should possess good communication, analytical skills, team interaction and proficiency in using computer systems towards speedy on-boarding of Customers, set-up and initiation of processes as per Customer requirements, delegation of tasks to team members, troubleshooting issues / escalations, verifying and ensuring data accuracy from team, tracking and reporting and customer interaction The candidates must have knowledge and prior experience using software systems for monitoring / tracking / reporting as we'll as proficiency in MS Excel (using Pivots, formulae etc). Prior experience with data analysis in finance / billing / payments / energy domain or working in similar roles (data analyst) is preferred. Candidates who have experience with tracking and reporting using SQL queries (any database) would be an added advantage. Candidate should be willing to work in rotational shifts. Benefits: Competitive compensation based on market standards. We are working on a hybrid model with remote first policy Apart from Fixed Base Salary potential candidates are eligible for following benefits Flexible Leave Policy Office is in the heart of the city in case you need to step in for any purpose. Medical Insurance (1+5 Family Members) We provide comprehensive coverage including accident policy and life Insurance. Annual performance cycle Quarterly team engagement activities and rewards & recognitions L&D programs to foster professional growth A supportive culture that values diversity, empathy, teamwork, trust, and efficiency

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Business Development Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Bachelors degree in business administration, finance, economics, computer science, data science, engineering, or other related field 1+ years of sales experience

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external stakeholders. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Prior Experience and skills: Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Bachelors degree 1+ years of experience in sales, advertising, brand marketing, sales promotions or account management Excellent communication and negotiation skills with the ability to face external and internal partners in a professional and mature manner, and strong ability to handle objections. Desire to work in a fast-paced, challenging environment. Experience in an analytical, results-oriented environment with external customer interaction Passion for operational excellence and discipline in executing repeatable processes Excellent written/oral communication and presentation skills. Ability to express thoughts logically and succinctly Proven ability to manage the business by the numbers . Must be metrics-driven Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environment Working knowledge of MS Excel and SQL Experience with e-commerce, retail, advertising, or media would be an advantage. Experience working in a start-up environment with high ownership Work experience in an account management position or similar roles. Advanced computer literacy especially in Microsoft Office applications. Experience in data analysis, either professional experience or through your education. Experience in sales and marketing is preferred.

The position involves understanding the domain and process of generating, monitoring and delivering energy data to Customers. Should possess good communication, analytical skills, team interaction and proficiency in using computer systems towards speedy on-boarding of Customers, set-up and initiation of processes as per Customer requirements, delegation of tasks to team members, troubleshooting issues / escalations, verifying and ensuring data accuracy from team, tracking and reporting and customer interaction The candidates must have knowledge and prior experience using software systems for monitoring / tracking / reporting as well as proficiency in MS Excel (using Pivots, formulae etc.). Prior experience with data analysis in finance / billing / payments / energy domain or working in similar roles (data analyst) is preferred. Candidates who have experience with tracking and reporting using SQL queries (any database) would be an added advantage. Candidate should be willing to work in rotational shifts. Benefits: Competitive compensation based on market standards. We are working on a hybrid model with remote first policy Apart from Fixed Base Salary potential candidates are eligible for following benefits Flexible Leave Policy Office is in the heart of the city in case you need to step in for any purpose. Medical Insurance (1+5 Family Members) We provide comprehensive coverage including accident policy and life Insurance. Annual performance cycle Quarterly team engagement activities and rewards & recognitions L&D programs to foster professional growth A supportive culture that values diversity, empathy, teamwork, trust, and efficiency

Presales cum Telesales Executive Summary Table Role: Presales cum Telesales Executive Company: Leading EdTech Platform (Client Confidential) Qualification: Graduate from any stream Experience Required: 6 months to 2 years in sales/telesales/customer service Location: Noida, Sector 142 (Work from Office) Age: Below 30 years Compensation: Upto INR 5,00,000 per annum (Fixed) + Uncapped Incentives About Our Client We are hiring for a revolutionary EdTech platform thats transforming the global education landscape. This teacher mobility and upskilling platform has over half a million educators on its platform and recently secured $6M funding from world-class education investors, positioning them as a leader in bridging the critical gap between teacher supply and demand worldwide. The Mission That Matters: Our client isnt just another EdTech company theyre solving one of the worlds most pressing challenges. With thousands of unfilled teaching positions in developed nations and a severe shortage of qualified educators globally, theyre creating pathways for teachers to upskill, grow, and unlock life-changing international career opportunities. Why This Opportunity is Special: Join a financially secure startup with exceptional runway, operational profitability focus, and a vision that goes beyond placements. Every conversation you have, every lead you nurture directly contributes to elevating teaching into a respected, aspirational profession while shaping the future of education for millions of students worldwide. Role Overview As a Presales cum Telesales Executive, youll be the first point of contact for educators seeking to transform their careers. Youll combine the art of relationship building with the science of sales, helping teachers understand how globally recognized courses can unlock international opportunities while setting up qualified meetings for senior counselors. This isnt just about hitting numbers youre literally changing lives, one conversation at a time. What Youll Be Doing Lead the Conversation: Conduct high-impact cold calls and warm outreach to prospective educators, turning initial interest into genuine engagement Become the Product Expert: Develop deep technical knowledge of globally accredited courses and international teaching opportunities to guide educators effectively Qualify & Counsel: Engage with potential customers, identify their career aspirations and pain points, provide initial counseling, and seamlessly transition qualified leads to senior counselors Drive Results: Set up qualified meetings via telecalling for closers while maintaining excellent rapport to improve show-up rates Pipeline Management: Use CRM systems to track leads daily, manage your pipeline, and achieve monthly targets that unlock fast-track growth opportunities Market Intelligence: Stay ahead of education industry trends and contribute to brainstorming sessions for new growth strategies Customer Success: Follow up post-engagement to collect feedback, ensure satisfaction, and generate referrals What Were Looking For Must-Have Requirements: Experience: 6 months to 2 years in sales, telesales, customer service, or high customer-interaction roles Communication Excellence: Outstanding verbal and written English skills with clear articulation and confident communication across calls, video calls, emails, and messaging platforms Sales Acumen: Strong negotiation and objection handling abilities with proven track record of working within deadlines Technical Proficiency: Comfortable with Microsoft Office/Google Documents and CRM systems Educational Background: Graduate from any stream Age: Below 30 years Availability: Immediate joiners preferred (maximum 15 days notice period) Success Traits We Value: High General Intelligence: Ability to quickly understand and explain complex educational offerings and value propositions Emotional Resilience: Calmness under pressure and skilled at handling objections during conversations Fast Learner: Demonstrated ability to master tools, sales processes, and product knowledge quickly Self-Assured Communicator: Confident in sharing experiences and ideas while building authentic connections Logical Thinker: Capable of structuring compelling narratives that align with customer motivations Job Details Location: Noida, Sector 142 (Work from Office) Probation Period: 3 months Positions Available: 15+ openings Interview Process: 4 rounds including screening (video round) - 2-3 days for closure Work Culture: High-trust, performance-oriented environment with integrity, professionalism, and team collaboration as core values Whats In It For You? Financial Growth: CTC Upto INR 5,00,000 per annum fixed salary plus uncapped sales incentives that directly reflect your success and effort Career Acceleration: Fast growth opportunities for top performers who demonstrate exemplary teamwork and leadership potential Meaningful Impact: Be part of a mission-driven company thats literally transforming lives through education help teachers unlock life-changing international opportunities Professional Development: Structured training, mentoring, and clear career growth pathways in a young, highly motivated team environment Job Security: Work with a financially secure startup that maintains operational profitability and focuses on sustainable, scalable growth Ready to Transform Careers While Building Yours? If youre passionate about sales, excited about making a real difference in educators lives, and ready to be part of something bigger than just hitting targets, we want to hear from you. This opportunity is brought to you by Karyarth , a results-driven recruitment partner specializing in connecting high-potential talent with transformative career opportunities. We ensure a seamless, professional recruitment experience that focuses on mutual success and long-term growth. Presales, Telesales, Sales

Nasdaq Technology is looking for a passionate Project Manager with a focus on Agile methodologies and the Workday Financials product suite, to join the Bangalore technology center in India. If Innovation and effectiveness drive you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Project Manager, you will play a key role in the delivery of complex technical systems of varying sizes to new and existing customers and will be part of discovering new technologies within the FinTech industry. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets With this position we offer : Join the development organization for Nasdaq s Enterprise Applications & Insights team. The main objective for the development team in Bangalore is to build state of the art corporate software for all of Nasdaq s employees. As our new member, you will work with a group of enthusiastic and experienced team members. Together with your team, you will be responsible for delivery of enhancements and supporting rearchitected of our enterprise products to new software paradigms. Role esponsibilities: As a Lead Project Manager your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Bangalore, you will also work closely with Nasdaq teams in other countries .You will lead cross-functional work across the globe, delivering critical solutions and services to Nasdaq s finance processes and operations. You will be responsible for crucial project management activities and internal customer interaction, building strong relations and trust with key business and technology collaborators. In this role, you will have an equal opportunity to work in a strong experienced team delivering complex technology solutions worldwide. You will work with and learn from subject matter authorities, and have the opportunity to take on more responsibility and progress within the Project Management team. Build and coach new Scrum teams and team members within the Nasdaq Corporate Finance Systems team. Establish and enforce standards and best practices in development pipeline management, including stand-up meetings, retrospectives, and management-level status updates Participate in design reviews, functional specification reviews, develop project estimates, schedules, test plans, and code reviews. Proactively identify, communicate, and guide problems and issues to resolution. Develop project budget and timeline estimates and manage them to completion. An equal opportunity to develop and provide executive-level project statuses and metrics for the Corporate Finance suite of platforms! We expect you to have : At least 10-12 years of Agile Scrum Master experience and deep expertise in Jira. Knowledge of finance organization processes, including Billing, Accounts Payable, Accounts Receivable, GL accounting, Consolidations, and Planning & Forecasting. Expertise overseeing and managing Workday Financial module implementations and integrations. Experience working in multinational, multi-geographic companies and organizations. Education Qualification : Bachelor/Master in computer science or other engineering fields. It would be great if you : Experience building up Agile Scrum teams from the ground up. Agile Scrum Master certification. Knowledge of Workday s Finance modules, Workday Extend, and Workday Studio. Hyperion or OneStream experience. Proficiency in executive-level presentation skills. Does it sound like you? What happens now? As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Roles & Responsibility: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of the portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance Requirements: More than 3+ years of experience in sales Bachelor's degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers. Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable

Hiring Only for Candidates from Mumbai Location. Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat. Mandatory: Excellent Communication Verbal & Written In English. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Shift Timings: 6am to Midnight 12 (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for immediate joining. Approx. Salary = Between 16,000 Up to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

Account Executive, Inside Sales The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Account Executive, Inside Sales on our Inside Sales Account Manager Team in Gurgaon . What you ll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 2-4 years of relevant experience in end-to-end IT hardware sales Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements Bachelors degree Application closing date: 25-Jun-25

Join a Team That s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! The Interaction Analyst is tasked with call listening/analysis and delivering actionable insights for query generation, contributing to process enhancement projects using the Speech Analytics tool. This role ensures the provision of valuable insights to the client through projects. What Youll Do: Primary Responsibilities: Collaborates with Business Analysts and Senior Business Analysts on team goals, offering strategic insights. Generates inputs from call listening that can be transformed into queries for actionable insights. Analyzes results and compiles data to aid in the development of queries and analytical goals in alignment with client agreements. Experience : Mandatory : A background as a quality auditor with a preference for those who have provided support for process enhancement to both external and internal stakeholders. Desirable : A minimum of 2 years experience in the current role, preferably engaging in projects related to customer interaction analysis or call evaluation, ideally within contact center environments. Experience with speech analytics platforms would be preferred. Required Skills and Attributes: An enquiring mind, curiosity and desire to understand why . Exceptional listening abilities, particularly in structured call analysis. The capacity to quickly grasp new technologies and the initiative to self-educate. Outstanding communication skills Well- Developed presentation skills Proficiency in PowerPoint and Excel A bachelors degree or an equivalent qualification What Were Looking For: All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) - French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website - https: / / www.billgosling.com / careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need - just let us know. Bill Gosling Outsourcing - Where your career thrives!

Dalmia Bharat Group is looking for Area Sales Officer to join our dynamic team and embark on a rewarding career journey A Sales Officer is responsible for promoting and selling a company's products or services to customers The job description typically includes the following responsibilities:1 Developing and implementing sales strategies to meet company goals 2 Building and maintaining relationships with clients 3 Identifying new business opportunities and exploring untapped markets 4 Conducting market research and analysis to stay updated on industry trends and competitors 5 Presenting products or services to potential customers and negotiating contracts 6 Maintaining accurate records of sales and customer interactions 7 Collaborating with cross-functional teams, such as marketing and customer service, to ensure high-quality customer experiences 8 Achieving or exceeding sales targets and ensuring customer satisfaction 9 Providing ongoing support to customers and addressing any concerns or issues 10 Staying up-to-date with product and industry knowledge The ideal candidate for this role should have excellent communication, interpersonal, and negotiation skills, as well as a track record of achieving sales targets

About the Role We re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures, and systems; playing a key-role as we launch into our ambitious future. Were looking for a Operations Engineer to work on the NextGen connectivity platform across platforms. This is an outstanding opportunity to help build an ambitious future for our flagship product. What Youll Do Technical Support: Provide advanced-level technical support to customers experiencing complex network issues, including but not limited to routing, switching, security technologies. Troubleshooting: Analyze and troubleshoot network-related problems reported by customers or detected through monitoring systems. Utilize advanced troubleshooting methodologies, diagnostic tools, and protocols to identify root causes and develop solutions. Customer Interaction: Serve as a primary point of contact for customers seeking technical assistance. Communicate effectively with customers to understand their technical issues, provide updates on troubleshooting progress, and deliver timely resolutions. Escalation Management: Escalate unresolved issues to higher-level support teams or engineering teams as needed. Collaborate with internal teams and external partners to expedite issue resolution and ensure customer satisfaction. Knowledge Sharing: Document troubleshooting steps, solutions, and best practices for internal and external knowledge bases. Share knowledge and expertise with team members through training sessions, workshops, and technical forums. Continuous Learning: Stay updated on industry trends, emerging technologies, and best practices in network engineering and technical support. Pursue professional development opportunities, certifications, and training to enhance technical skills and knowledge. What Youll Need 4+ years of experience in network engineering, technical support, or a related field, with a focus on advanced troubleshooting and problem-solving. Deep technical expertise in networking technologies, including TCP/IP Foundations, routing protocols (e.g., BGP, OSPF), switching technologies (e.g., VLANs, STP), network security (e.g., firewalls, VPNs). Experience with network troubleshooting tools and protocols (e.g., Wireshark, SNMP, NetFlow). Strong analytical and problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. Excellent communication and interpersonal skills, with the ability to interact professionally with customers, colleagues, and stakeholders at all levels. Ability to work effectively in a fast-paced environment, manage multiple priorities, and meet deadlines. Industry certifications such as CCNP, CCIE, or equivalent are highly desirable. Preferred Qualifications : Experience working in a technical assistance center (TAC) or similar customer support environment. Familiarity with network automation and scripting languages (e.g., Python, Perl) for task automation and tool development. Knowledge of cloud networking technologies and architectures (e.g., AWS, Azure, GCP).