Posted:1 week ago|
Platform:
On-site
Full Time
Job Summary:
We're seeking a customer-focused and empathetic male Customer Care Executive to join our night shift team. As a Customer Care Executive, you'll be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction during night shift hours.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat during night shift hours
- Resolve customer complaints and issues in a timely and professional manner
- Provide product/service information and recommendations
- Document customer interactions and feedback
- Collaborate with internal teams to resolve customer issues
Requirements:
- Only male candidates with 1-3 years of experience required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced night shift environment
- Strong problem-solving and conflict resolution skills
- Empathy and patience in dealing with customers
- Ability to work independently and as part of a team
Skills:
- Strong verbal and written communication skills
- Familiarity with customer service software and tools
- Ability to multitask and manage multiple customer interactions
- Knowledge of product/service offerings
Shift Details:
- Night shift hours: [9 PM to 6 AM]
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a dynamic team
- Professional development and growth opportunities
- Collaborative and supportive work environment
How to Apply:
Email id - hr@actizainfotech.com
WP No. - +91 9327625007 (HR)
Location - 405, Royal Square, VIP Circle, Uttran, Surat - 394105
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
Language:
Work Location: In person
Speak with the employer
+91 9327625007
Actiza Pharmaceutical Pvt. Ltd.
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