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Razor Sharp Hr And Consulting Opc
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CRM Manager-Coimbatore

CRM Manager-Coimbatore

Razor Sharp Hr And Consulting Opc

3 - 8 years

|

4 - 5 Lacs

Coimbatore

Posted:9 hours ago| Platform:

Apply

Skills Required

Team Handling CRM Management Customer Retention CRM Strategy Customer Relationship Customer Life Cycle Management Customer Satisfaction Client Satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Manage customer relationships and ensure high levels of satisfaction.
Utilize CRM software to track and analyze customer interactions and data.
Develop and implement personalized customer engagement strategies.
Collaborate with the sales and marketing teams to drive sales growth.
Provide exceptional customer service and support.
Maintain an in-depth knowledge of jewelry products and industry trends.
Collect and analyze customer feedback to improve services and offerings.

Qualifications

Bachelor's degree in Business, Marketing, or a related field.
Proven experience in a customer service or CRM role, preferably in the jewelry industry.
Strong understanding of CRM software and customer relationship management principles.
Excellent communication and interpersonal skills.
Ability to analyze customer data and feedback to develop engagement strategies.
Knowledge of jewelry products and industry trends.

Skills

CRM software proficiency
Customer relationship management
Data analysis
Sales and marketing collaboration
Customer service
Communication
Product knowledge
Feedback analysis

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Razor Sharp Hr And Consulting Opc

Razor Sharp Hr And Consulting Opc

Human Resources and Consulting

Metropolis

10-50 Employees

8 Jobs

Key People

Jane Doe

Founder & CEO
John Smith

HR Consultant

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