![Allscripts(India) LLP, ultimately a subsidiary of Altera Digital Health Inc.,[Altera India] logo](https://jobpe-assets.s3.amazonaws.com/jobpe_images/df05d871-a1e3-4eb4-a115-c6eccc39bd1d_company_logo.png){kind=logo}
1 - 5 years
1 - 5 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Resolving client issues related to product functionality and system setup
Logging, tracking, and documenting support cases Collaborating with product teams to escalate bugs or feedback Reproducing client issues and assisting in root cause identification Learning continuously through mentorship and knowledge base use
Bachelors degree in any stream – Technical/Science/Humanities
Strong verbal and written communication skills (C1 English proficiency)Curious, tech-friendly, and eager to learn troubleshooting basicsComfortable working in a hybrid or remote support environment
2–3 years of experience in a customer or product support role
Basic familiarity with cloud, app support, or healthcare software
Standard weekday hours, which would include standard US working hours & night shifts when required. With occasional after-hours or holiday support when needed
Work setup — Work from office in a professional office space setup.
We appreciate your time off! Just a heads-up: during key business times, PTO might be limited to keep things running smoothly
Ready to support world-class products and build your career in tech support?
Allscripts(India) LLP, ultimately a subsidiary of Altera Digital Health Inc.,[Altera India]
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Healthcare Technology
![Allscripts(India) LLP, ultimately a subsidiary of Altera Digital Health Inc.,[Altera India] logo](https://img.naukimg.com/logo_images/groups/v1/531242.gif){kind=logo}
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