Counselor

Process Executive

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Company Description

OTOO Learning Pvt Ltd

With a commitment to delivering tailored educational experiences, OTOO Learning aims to cater to the unique needs of every student, providing high-quality tutoring services that help students excel academically.

Role Description

Process Associate

Key Responsibilities:

• Lead Management:

  Connect with leads via calls, understand their specific requirements related to home tutoring, and provide tailored solutions.

• Customer Support:

  Provide ongoing support to parents throughout the entire process, including selecting appropriate tutors, scheduling demo Class, and ensuring smooth communication between parents and tutors.

• Communication Skills:

  Ensure clear, positive, and effective communication with parents and customers, addressing their queries and resolving issues promptly.

• Feedback Collection:

  After the successful placement of tutors, follow up with parents to gather feedback on the tutor’s performance and overall experience.

Required Skills:

• Excellent interpersonal and communication skills.
• Should have commercial awareness.
• Should have a positive attitude, confidence, and determined approach.
• Self-motivated with a results-driven approach
• Should have convincing power.

Designation -:

Job Location -:

Qualification-

Salary- Upto 25k (depends On interview)

9001716788