942 Complaint Handling Jobs - Page 24

We are seeking a dedicated and technically skilled Service Engineer to install, maintain, and repair Phacoemulsification (Phaco) machines used in ophthalmic surgeries. The ideal candidate will have a strong background in biomedical equipment, exceptional troubleshooting abilities, and experience working in a hospital or clinical environment.. Purpose of the Role:. Carrying out installations for new ophthalmology equipment Phaco machine at Client sites across India. Perform routine preventive maintenance, servicing, and on-site repairs of medical equipment according to company guidelines and regulatory standards.. Diagnose technical issues and implement solutions quickly to minimize equipment downtime.. Provide on-call and in-person technical support to clients; handle complaints and service requests efficiently.. Maintain detailed service logs, warranty records, and installation reports. Ensure accurate data entry in the CRM or service system.. Train medical staff and end users on proper equipment usage and basic troubleshooting techniques.. Work closely with the sales team, Clinical Application Specialist, R&D, and logistics teams to ensure smooth product delivery, feedback sharing, and service execution.. Show more Show less

Just Promote Pvt. Ltd. is looking for Sales Executives to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

JIDOKA SYSTEMS PRIVATE LIMITED is looking for Sales Executives to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Berger Paints India Ltd ( British Paints Div ) is looking for Sales Executive - Tile Adhesive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with ales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Job Title: Customer Service Associate Company profile: A fast growing SEBI registered Fintech with 1Mn+ registered users on the path to becoming a unicorn in the next 2-3 years. With a team size of 550 and growing centers across Mumbai, Noida & Bangalore we are ramping up aggressively for the exciting next phase of growth. Job Summary: We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Associate. The ideal candidate will be responsible for contacting customers on a daily basis, providing accurate portfolio updates, handling escalation calls, and ensuring a high level of customer satisfaction. A strong knowledge of equity markets is required for this role. Key Responsibilities: Make outbound calls to customers daily to provide portfolio updates, answer queries, and ensure they are well-informed about their investments. Assist customers with any concerns related to their investments, ensuring a seamless experience. Handle escalation calls and manage any complex customer issues in a calm and professional manner. Provide accurate and timely information on portfolio performance, stock movements, and market trends. Record customer interactions and transactions in the CRM system accurately. Stay up-to-date with market developments and share relevant information with clients. Offer proactive solutions to improve customer satisfaction and address their concerns. Collaborate with other departments to resolve issues and ensure the smooth running of operations. Maintain confidentiality and ensure compliance with regulatory standards in handling customer information. Work towards meeting or exceeding performance goals, including customer satisfaction, response time, resolution metrics, number of daily calls and calling hours. Requirements: Proven experience in customer service or a similar role. Strong knowledge of equity markets. Excellent communication and interpersonal skills. Ability to handle escalation calls and resolve complex issues efficiently. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Comfortable working in a fast-paced environment and managing multiple tasks. A customer-centric approach with a focus on delivering an exceptional customer experience. Basic understanding of CRM software and other customer service tools. Location: Lower Parel, Mumbai Working days- Monday to Friday+Last Saturday working only

Acode Designer Sanitary is looking for sales executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

CHEMLEON DIAGNOSTICS PRIVATE LIMITED is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Legal Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! Work Experience- Minimum 2 5 years of work experience with Banks / NBFC in Legal complaints management. JD- Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints. This includes, a) Analyse the complaint on merits; b) Coordinating with the various business verticals; c) Preparing the reply/defence statement on merits based on feed-back received from location; d) Replying to enquires through personal hearings / queries for reopen cases. e) Ensure compliance of the Advisory/Orders passed by the Authority; Mandatory Requirement- a) Excellent drafting and communication skills b) Language proficiency- English & Hindi must. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

Greetings from Alldigi Recruitment team, Kindly find the below JD for Domestic Process and share some Reference Domestic Voice Support!!! !!!Freshers or Experienced Technical support -Voice!!! Mode of Work - Work from office No of Openings : 70 Interview timings: 09:30 AM to 06:00 PM (Monday - Saturday) (Only Face to Face interview, Telephonic only) Should have Good communication with one Native Language (Hindi, Malayalam, Kannada, Telugu). Graduation is mandatory. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary + Performance Incentives. Shift Timings (8:00 AM 8:00 PM) (between any 9 hours). 6 days working (1 day rotational week off). Corporate Address: Alldigi Tech Limited 46B, Vela Chery Rd, Nehru Nagar, Vela Chery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Interested Candidates ping your resumes through: Varshini HR- 8838300965 Akshaya HR -8122910504 mail@Akshaya.A@alldigitech.com whatsapp@8122910504

Greetings from Alldigi Recruitment team, Kindly find the below JD for Domestic Process and share some Reference Domestic Voice Support!!! !!!Freshers or Experienced Technical support -Voice!!! Mode of Work - Work from office No of Openings : 70 Interview timings: 09:30 AM to 06:00 PM (Monday - Saturday) (Only Face to Face interview, Telephonic only) Should have Good communication with one Native Language (Hindi, Malayalam, Kannada, Telugu). Graduation is mandatory. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Salary + Performance Incentives. Shift Timings (8:00 AM 8:00 PM) (between any 9 hours). 6 days working (1 day rotational week off). Corporate Address: Alldigi Tech Limited 46B, Vela Chery Rd, Nehru Nagar, Vela Chery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. Interested Candidates ping your resumes through: Varshini HR- 8838300965 Akshaya HR -8122910504 mail@Akshaya.A@alldigitech.com whatsapp@8122910504

Job Description Customer Service (Surat / Ludhiana) Responsible for handling walk-in investor/distributor queries, processing transactions, coordinating with RTA and sales teams, supporting Video KYC, generating MIS reports, and ensuring smooth branch operations and regulatory compliance. Requirements: Graduate with 5+ years of experience in mutual fund branch operations Proficient in MS Excel/Word, strong communication skills Knowledge of KYC, AML, SID, and other AMC regulations NISM VA certified preferred

Customer Service Executive responsible for resolving customer queries, handling complaints, providing product/service information, and ensuring customer satisfaction via calls, emails, or chats. Must have good communication and problem-solving skills

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida and Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 15k to 29k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Durgendra Gautam- 8090893338 NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893338 Regards, Durgendra Gautam Senior HR Specialist Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess

Graduate Freshers can also apply (Except BE, BTECH) Location : Kharadi, Pune Domain : Insurance Notice : Immediate Shifts : 24/7 Rotational Shift 5 days working , 2 days week off Both way cab in hiring boundaries Age : 36 Max Contact- 9257655181

We GoIntegra Facility Management, a leading technology based facility management company, looking for a young, dynamic, result oriented professional for Customer Relationship Manager role. As it is young organization, assured path for long term growth in carrier, You will also get opportunity to work with leadership team, cutting edge technologies and innovate new products & solutions. We are looking for candidates who has at least 2 year prior experience in handling Customers in apartments, Villa communities. Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Desired Candidate Profile: Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organizational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance. Required Skills: Should have Electrical License. Should have soft skills Proficiency in vendor Management 15+ years experience in Residential facility Management Qualification : B.E EEE

We GoIntegra Facility Management, a leading technology based facility management company, looking for a young, dynamic, result oriented professional for Customer Relationship Manager role. As it is young organization, assured path for long term growth in carrier, You will also get opportunity to work with leadership team, cutting edge technologies and innovate new products & solutions. We are looking for candidates who has at least 2 year prior experience in handling Customers in apartments, Villa communities. Coordinate and oversee the maintenance and repairs of the apartment complex, including common areas, amenities, and individual units. Serve as the primary point of contact for residents, addressing their concerns, handling complaints, and facilitating effective communication between tenants and property management. Develop and manage budgets for the property, monitor expenses, and ensure operations are within budgetary limits. Ensure compliance with local building codes, fire safety regulations, and other applicable laws. Conduct regular property inspections, identify maintenance issues, safety hazards, and coordinate necessary repairs or upgrades. Manage relationships with external vendors, contractors, and service providers to ensure quality services are delivered. Implement and maintain energy-saving initiatives, monitor utility consumption, and educate residents on energy conservation practices. Integrate technology solutions such as property management software, smart building technologies, and security systems to streamline operations and enhance efficiency. Maintain accurate records related to maintenance, repairs, and resident interactions, and generate reports on key performance indicators. Develop and implement emergency preparedness plans, conduct drills, and ensure proper communication systems are in place. Stay informed about environmental regulations, implement waste management and sustainability practices as required. Coordinate renovation projects and capital improvement initiatives to enhance the propertys value and appeal. Ensure compliance with regulatory requirements, including building codes, fair housing laws, and accessibility standards. Required Candidate profile Desired Candidate Profile: Proven experience as an Apartment Facility Manager or in a similar role, preferably in a residential property management setting. Strong technical knowledge in building maintenance, repairs, and facility management practices. Excellent organizational, problem-solving, and decision-making skills. Knowledge of local building codes, safety regulations, and environmental compliance. Required Skills: Should have Electrical License. Should have soft skills Proficiency in vendor Management 7+ years experience in Residential facility Management Qualification : B.E EEE

GeneTech- ATS GeneTech Private Limited is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Role & responsibilities Act as the first point of contact for customer inquiries related to parts orders. deliveries, and logistics support Provide timely updates on shipment status, delays, and expected delivery timelines Coordinate with the warehouse and logistics team for order fulfillment and issue resolution Manage and maintain accurate records of customer interactions using CRM or internal systems Follow up on customer feedback and ensure satisfaction with resolution Escalate unresolved issues to the appropriate departments while maintaining ownership until closure Preferred candidate profile An immediate joiner will be preferred for a similar role within the logistics industry. Interested candidates can directly mail us at hr@algor.in or contact us at 91520335677

Role & responsibilities Handle escalated complaints unresolved beyond 48 hours from field engineers/customers Provide remote and on-site technical support to engineers and customers Plan and conduct training for field service engineers to improve technical capabilities Analyze National Complaint Register data, identify root causes, and reduce repeat complaints Approve warranty claims in coordination with the spares division Follow up with supply chain for spares procurement for CAMC and warranty calls Drive remote monitoring solutions like K Connect installations and algorithms Weekly reporting of NCR to QA and ensure permanent resolution of complaints Conduct root cause analysis of Zero Hour Complaints Review and analyze service reports and log readings from chillers Visit key customer locations for technical audits and engineer performance mapping Ensure high customer satisfaction and implement service policies effectively Collaborate with sales/service teams to support lead generation and solution selling Propose and implement service improvement and business ideas Preferred candidate profile Strong analytical and root cause analysis capability Should have handled escalated service issues and customer complaints Good communication, documentation, and training delivery skills Hands-on knowledge of chiller systems, components, service tools, and reporting Willing to travel for field visits and escalation support

The preferred candidate should be a Science Graduate or a Graduate in any faculty with at least 3 years of experience in the pharmaceutical industry. The candidate must have independently handled a sales coordination portfolio for a minimum of 2 years. Experience in a medium or small-sized pharmaceutical company for at least 2 years is required Executive - Sales Coordination to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams The preferred candidate should be a Science Graduate or a Graduate in any faculty with at least 3 years of experience in the pharmaceutical industry. The candidate must have independently handled a sales coordination portfolio for a

To provide courteous, professional, efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Food & Beverage division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shifts follow up and action is crucial. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional Dining experience; creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years' work experience as Assistant Manager / Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.

Hello Jobseekers! Greetings ! Customer Support Executive Location Kolkata Working -6 days Rotational shift Salary- Up to 2LPA Quarterly bonus: 3000 Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Desired Candidate Profile Excellent communication skills with ability to handle multiple conversations simultaneously. Proficiency in blended processes, complaint handling, query resolution, semi-voice processes, telecalling techniques. For more details contact Monika(7266822602) or whatsapp your resume. Thanks and Regards, Monika Singh HR Executive Shining Stars ITPL