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Customer Service Executive - Navi Mumbai

3 - 7 years

3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description


Role & responsibilities


  • Act as the first point of contact for customer inquiries related to parts orders.
  • deliveries, and logistics support
  • Provide timely updates on shipment status, delays, and expected delivery
  • timelines
  • Coordinate with the warehouse and logistics team for order fulfillment and issue
  • resolution
  • Manage and maintain accurate records of customer interactions using CRM or
  • internal systems
  • Follow up on customer feedback and ensure satisfaction with resolution
  • Escalate unresolved issues to the appropriate departments while maintaining
  • ownership until closure

Preferred candidate profile


An immediate joiner will be preferred for a similar role within the logistics industry.

Interested candidates can directly mail us at hr@algor.in or contact us at 91520335677


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Algor Supply Chain Solutions
Algor Supply Chain Solutions

Logistics and Supply Chain Management

Dallas

150 Employees

9 Jobs

    Key People

  • Jane Doe

    CEO
  • John Smith

    CFO

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