131 Collections Strategy Jobs

Responsible for the timely billing and collection of billing charges from customers.This is an operational role, responsible for delivering results that have direct impact on day-to-day billing and collection operations.Responsibilities Work with the revenue team to ensure that accruals are set at the correct level. Oversee all aspects of advertising billing, new Accounts, and circulation billing Team. Manage the status of accounts and balances and identify inconsistencies. Write thorough reports on billing activity with clear and reliable data. Perform periodic checks on customers outstanding /debts on system, Inform Sales and on the outages. Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding account. Address invoice and billing discrepancies Lead the monthly audit process for the function. Ensure billing accuracy and delivery of billing information to customers.Minimum qualification & experienceAny Graduate with Min of 5+ years of experience in Account Receivables.Should have experience in handling Enterprise, SME, whole sale collections....Local language (Malayalam) is must. accounting experience Should be well versed with Collection process.Able to Do RECONCILIATIONS.Desired Skill sets Good understanding of billing and collection systems Knowledge of billing procedures and collection techniques

Portfolio Oversight : Manage the unsecured loan portfolio, ensuring effective collection strategies are in place. Collection Strategies : Develop and implement efficient recovery strategies to minimize delinquencies and improve recovery rates. Risk Management : Assess and mitigate risks associated with unsecured loans, ensuring compliance with regulatory guidelines. Team Leadership : Lead and train a team of collection agents, ensuring they meet performance targets. Legal Coordination : Collaborate with legal teams to initiate recovery procedures for delinquent accounts.

This role is primarily responsible for collections and recovery of overdue payments from customers in identified stressed accounts to maximize overall profitability Minimum relevant experience in SME collections Secured/Unsecured products in Banks or NBFCs for minimum 2 years Handled inhouse and outsourced collection setup including agency management and handling team Ensure collection and recovery in identified stressed accounts with focus on critical NPA cases Continuously monitor collection recovery status and take corrective actions to ensure closure of critical NPA cases in the assigned zone Ensure collection and recovery for identified accounts and periodically monitor the processes to enhance efficiency in collections Execute plans as per the MIS reports on number of cases current portfolio size security deposition etc of critical NPA cases and strategize collections and recovery based on forward flow backward flow resolution bucketing etc Regular follow up with customers for settlement and collection payment Undertake necessary actions in coordination with the legal department for cases that need to be restructured repossession of asset and for the booked loss cases that can be recovered through legal intervention

LTFinance is looking for SENIOR COLLECTION OFFICER (0-90) to join our dynamic team and embark on a rewarding career journey. A Collection Officer is responsible for managing and overseeing the collection of outstanding debts or overdue payments from customers or clients This role involves developing collection strategies, contacting debtors, negotiating payment arrangements, and maintaining accurate records Key Responsibilities:Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly

LTFinance is looking for COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey. Manage collection activities for overdue accounts. Develop and implement collection strategies. Negotiate payment plans with customers. Monitor collection performance and metrics. Ensure compliance with collection regulations. Train and supervise collection team members. Prepare collection reports and documentation.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey. Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER (90+) to join our dynamic team and embark on a rewarding career journey. Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER (0-90) to join our dynamic team and embark on a rewarding career journey. Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

About Fibe (formerly Early Salary): Fibe is one of Indias leading consumer lending apps focused on young, aspirational, and tech-savvy Indian consumers. It is building a financial ecosystem that enables the mid-income group and the underserved segments to fulfil their financial aspirations. Fibe offers a range of financial products, including cash loans, long-term personal loans, and Impact loans for sectors like Healthcare, Education, Green Finance, Loan Against Mutual Funds, making affordability more accessible. Fibe has grown multifold over the years and emerged as a market leader in providing financial assistance to young middle-income and underserved groups in India. Due to its scalable business model, Fibe has recently been upgraded to A- by CARE Ratings and has access to debt lines from leading banks, NBFCs and wholesale debt markets. It has been certified with ISO/IEC 27001 for its Information Security Management System (ISMS). Fibe has disbursed more than 7 million+ loans worth Rs. 26,000 Cr+ since inception through its lending partners. Winner of BW Festival of Fintech Lending Platform of the Year (Gold) and Fintech Brand of the Year (Silver) ET Healthcare Awards 2024 - Excellence in Affordable Healthcare Financing •Entrepreneur 2024 Founder of The Year & Best Innovation in Financial Services •Winner of G20 Digital Innovation Alliance – Best Startup in Fintech •Great Place to Work Certified About the Role: We are seeking a highly motivated and detail-oriented Project Manager to join our collection strategy team. The ideal candidate will bring a strong logical and analytical mindset, a passion for innovation, and a proven ability to drive projects from concept to completion. You will lead strategic innovation that enhance our collection capacities, streamline operations, and improve customer experience. Key Responsibilities: Lead and manage end-to-end project lifecycles across collection initiatives. •Collaborate with cross-functional teams including Collections, Product, Technology, Risk, Compliance, Analytics & Operations. •Define project scope, goals, deliverables, Timelines, and resource requirements. •Monitor project progress, identify risks, and implement mitigation strategies. •Ensure Timely delivery of high-quality outcomes aligned with business objectives. •Track KPIs and project performance metrics to ensure continuous improvement. •Communicate effectively with stakeholders at all levels to ensure alignment and transparency. • Skills Required: Strong analytical and problem-solving skills with a data-driven approach. •Excellent organizational and Time management abilities. •Ability to manage multiple stakeholders and prioritize effectively. •Strong communication and interpersonal skills. •Passion for exploring new technologies and driving innovation. •Ability to adapt quickly to changing business needs and environments. •Efficient in MS-Office including excellent PPT skills. • Qualifications: Bachelor’s degree in Engineering, Business, Finance, or a related field •MBA or PMP, CA certification would be preferred •2+ years of experience in project management, preferably in fintech, banking, or digital lending. •Proven track record of successfully delivering complex projects in a fast-paced environment.

Role & responsibilities : The RCM shall be responsible for driving the collection efforts and performance in the overdue buckets in the allotted geography for the Microfinance Business of the Company. The detailed description is as follows: Drive collection efforts and achieve collection targets in the allocated overdue buckets for the assigned region, comprising upto 15 branches Hire, train, mentor and lead a team of collection staff across the branches in the respective region Deliver the collection budget and targets in the region through the team of field collection staff and supervisors Implement the collection policies and SOPs as laid down from time to time and ensure required coordination with the Microfinance Sales Team and other functions Develop and implement strategies to achieve collection targets within the assigned Region. Analyze data and market trends to identify opportunities for improving collection efficiency Preferred candidate profile Strong interpersonal and recruitment skills and capable of mentoring and handling freshers, experienced staff etc Should be self-driven and have strong leadership skills Strong data analysis skills are required. Education: Bachelors degree in business administration, Finance, Economics, or a related field; a masters degree is preferred. Industry Exp (NBFC): Experience in Microfinance Sales or Collections is a must. Ideally an experience of atleast 7 years in microfinance sales or collections is required with experience in supervisory role of minimum 3 years handling not less than 4 branches. Experience in the required geography is also a must. Share your CV to babita@sindhujamicrocredit.com Perks and benefits As per industry.

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Job description Role & responsibilities Scope of work area - Surat (Adajan), Vapi and Valsad. Handling Collection portfolio Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans) Handling team of callers, Field Executives, ceasing agency co-ordination Managing Quality TAT. Should be good in data analysis, report making. Planning and executing collection on a monthly basis to achieve collection efficiency To monitor team performance periodically. To Guide and lead the team towards achieving monthly targets. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases analyzing the problem. Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units. Maintaining Reports Database. Interested candidates can send their resume to: dhwanid@manbafinance.com For more info, contact us at: 8657020233

As a Financial Analyst (AR B2B Collection Role) at our Gurgaon Sec 48 location, you will be responsible for making and responding to calls & emails sent to customers to ensure Collection & Dispute Resolution on aged invoices as per the defined SOP. Your duties will include skip tracing and contacting clients to get overdue invoices paid, following up with various departments to obtain supporting documents/info for dispute resolution, and processing adhoc requests & urgent call requests in a timely manner. You will be expected to follow the collections strategy to reduce the past due, research & resolve issues promptly to expedite all cases and avoid any adverse customer impact. Ensuring timely collections on aged invoices and clearing Call/Email Queues as per the defined TAT will be crucial aspects of your role. Additionally, you will work proactively with stakeholders to resolve customer issues and ensure first call resolution. The ideal candidate for this role will have 2-3 years of relevant experience, with a fair knowledge of end-to-end B2B Credit & Collections. A commerce graduate or post-graduate with proficiency in computer applications including Excel & Word will be preferred. If you are interested in this opportunity, please send your resume to skakkar@peoplescout.com or contact us at 8077360738. Join us and explore how you can grow your career with our team!,

Job Description : We are hiring Field Collection Professionals (Executives, TLs & Managers) for on-ground EMI recovery for Home Loans, Two-Wheeler & Four-Wheeler Loans across multiple locations. If you have 2+ years experience in secured loan recovery , know how to track & follow up with defaulting customers , and can handle legal coordination, skip tracing, and field visits , apply now. Key Responsibilities : Visit customer locations for overdue EMI collections Explain dues, repayment terms, and legal action risks Coordinate with legal, call center & repossession teams Deliver and manage legal notice acknowledgments (138, SARFAESI, etc.) Assist in repossession and auction workflows when required Track visit outcomes, collect payments, and report in app or CRM Execute skip tracing for absconding/defaulting customers Team Leads / Managers additionally will: Manage and guide a team of 5-10 field agents Allocate cases and monitor daily performance Ensure daily productivity, training & reporting standards Preferred Qualifications : DRA Certification preferred Prior experience in Home Loan / Vehicle Loan recovery Smartphone usage for reporting & CRM Local language fluency Basic English or Hindi for team coordination Locations : Openings across Pan-India Tier 1, Tier 2 & Tier 3 towns

Oracle Advanced Collections Consultant1 Job TitleOracle Advanced Collections ConsultantLocationOffshoreJob Summary: We are seeking an experienced Oracle Advanced Collections Consultant to support the design, configuration, and optimization of the Oracle Advanced Collections module within the Oracle Cloud environment. The ideal candidate will have a deep understanding of collection strategies, dunning, scoring, and integration with Accounts Receivable (AR) processes. Key Responsibilities: Lead the implementation, configuration, or support of Oracle Advanced Collections Design and optimize collection strategies, workflows, scoring engines, and dunning plans Work closely with business stakeholders to gather requirements and translate them into system solutions Integrate Advanced Collections with Accounts Receivable (AR) , Customer Data Management, and other related modules Troubleshoot and resolve issues related to collection activities, performance, and data integrity Provide training and documentation to end users and support teams Support testing cycles including unit testing, integration testing, and UAT Collaborate with functional and technical teams for data migration, system upgrades, and patch management Required Skills & Qualifications: 5+ years of hands-on experience with Oracle Advanced Collections Strong knowledge of Oracle AR, Credit Management, and Collections workflows Experience with scoring engines , dunning plans , and collection strategies Familiarity with SQL for data validation and reporting Strong analytical and problem-solving skills Excellent communication and stakeholder engagement skills Nice to Have: Knowledge of integration tools/APIs related to Oracle Financials Exposure to global collections processes and compliance requirements Location - Pune,Hyderabad,Kolkata,Jaipur,Chandigarh

Lead collections strategy across multiple states Manage early bucket & NPA collections Monitor field teams Analyze portfolio trends & implement corrective actions Ensure compliance with regulatory norms Coordinate with Sales, Credit, & Legal teams

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

About Company: Capital Now is Indias trusted app-based digital lending platform catering to personal credit facilities. We leverage technology and big data analytics to deliver innovative credit products to salaried Individuals. We are completely digitally driven, and the entire loan application process can be carried out online. We Provide Unsecured loans for up to Rs. 1,50,000/- with easy and affordable installment options. Job description: * Lead, mentor, and supervise the collections team to achieve departmental goals. * Create and implement effective collection strategies to minimize delinquent accounts and reduce bad debt. * Track and analyze key performance indicators (KPIs) to improve collection rates and processes. * Ensure all collection activities comply with relevant laws, regulations, and company policies. * Prepare regular reports on collection activities, performance, and improvement plans for senior management. * Work closely with other departments, including Customer Service, Product and Legal, to resolve issues and improve processes. Qualifications: * Bachelor's degree in Finance, Business Administration, or related field. * Minimum of 5 years in a collections role, with at least 2 years in a managerial position, preferably within the fintech or financial services industry. * Strong leadership and team management skills. * Excellent communication and negotiation abilities. * Proficiency in collection software and MS Office Suite. * In-depth knowledge of credit risk management and debt collection laws. * Analytical and problem-solving mindset. * High level of integrity and ethical standards. Benefits: - Competitive salary structure. - Opportunity for career growth within a rapidly expanding company. - Collaborative and supportive work environment. - Employee benefits. Capital Now is an equal opportunity employer and welcomes applications from candidates of all backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 17 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams Meeting ID: 490 982 222 141 5 Passcode: yq3UK7j5 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Title: Tele-calling EMI Collection Executive (Call Centre) Contact: 9663151827 (Sanmay) Location: Bengaluru, India Experience Required: 2+ years Function: Collections, Recovery, Operations Employment Type: Full Time Languages known (minimum 2): English, Telugu, Kannada, Tamil (Hindi not compulsory, but would be a plus) Role Overview: Resollect is looking for experienced and certified Collection/Recovery Callers to manage and drive recovery efforts for secured loan portfolios . The ideal candidate will have hands-on experience in housing and vehicle loan recovery and a sound understanding of the secured loan legal process. This is a high-ownership, on-ground role with deep execution responsibilities and strategic impact. Key Responsibilities: Initiate and manage recovery calls for overdue home loans, two-wheelers, and four-wheelers Handle follow-ups, payment commitments, and objection handling professionally Update and manage case details accurately in CRM and dialler systems Coordinate with legal/field teams for secured asset recovery where applicable Track daily performance and ensure timely resolution of allocated accounts Maintain compliance with RBI and internal recovery standards Ideal Profile & Requirements: Minimum 2 years of calling-based recovery experience Must hold a valid DRA (Debt Recovery Agent) certificate Prior experience with housing loans and vehicle loan portfolios is preferred Understanding of secured loan recovery and related legal processes is a strong plus Proficient in using dialler systems and CRM tools Strong communication, negotiation, and objection-handling skills Hands-on mindset ready to roll up sleeves and lead from the front. Immediate joiners will be highly preferred Why Join Resollect? Competitive compensation + incentive structure Tech-enabled workflows and automation-first approach Opportunity to be part of a high-growth fintech revolutionizing collections Fast-track career growth

Major Deliverables: Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts. Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts. Ensure compliance to all Audit / Regulatory Bodies as well as policies and procedures of the company.

Core Responsibilities: o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Job Qualifications: Graduate : Yes Masters/Postgraduate: Optional