Field Collections HL & VL - Executive / Team Lead / Manager

1 - 6 years

2 - 7 Lacs

Bengaluru Delhi / NCR Mumbai (All Areas)

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Field Collection Professionals (Executives, TLs & Managers)

2+ years experience in secured loan recovery

Key Responsibilities

  • Visit customer locations for overdue EMI collections
  • Explain dues, repayment terms, and legal action risks
  • Coordinate with legal, call center & repossession teams
  • Deliver and manage legal notice acknowledgments (138, SARFAESI, etc.)
  • Assist in repossession and auction workflows when required
  • Track visit outcomes, collect payments, and report in app or CRM
  • Execute skip tracing for absconding/defaulting customers

Team Leads / Managers additionally will:

  • Manage and guide a team of 5-10 field agents
  • Allocate cases and monitor daily performance
  • Ensure daily productivity, training & reporting standards

Preferred Qualifications

  • DRA Certification preferred

  • Prior experience in

    Home Loan / Vehicle Loan recovery

  • Smartphone usage

    for reporting & CRM
  • Local language fluency
  • Basic English or Hindi for team coordination

Locations

Pan-India

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