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Collection Executive

0 years

2 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are hiring a proactive and detail-oriented Collection Executive to manage and recover outstanding payments from students/customers. The ideal candidate will have strong communication skills, the ability to handle difficult conversations, and a goal-oriented approach to ensure timely collections and maintain healthy cash flow for the company.

Key Responsibilities:

  • Contact students/customers through phone calls, messages, and emails to remind them of due or overdue payments.
  • Follow up consistently to ensure timely recovery of pending dues.
  • Maintain daily records of interactions, payment promises, and follow-ups using CRM/tools.
  • Explain payment terms, EMI schedules, and resolve customer queries politely and professionally.
  • Coordinate with internal teams to escalate or resolve disputes when required.
  • Achieve monthly recovery and collection targets as assigned by the team lead.
  • Ensure all collection activities are compliant with company policies and customer service standards.
  • Share daily, weekly, and monthly recovery reports with the management.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹23,000.00 per month

Schedule:

  • Day shift
  • Morning shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person

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