Responding to inquiries: Handling customer inquiries via phone, email, and chat in a timely and professional manner. Documentation: Maintaining accurate records of customer interactions, including inquiries, resolutions, and follow-up tasks. Escalation: Identifying and escalating complex or sensitive issues to the appropriate team or individual. Customer Service: Providing excellent customer service and ensuring a positive experience for all customers. Relationship Building: Developing and maintaining positive relationships with existing customers to foster loyalty and retention. Data Management: Updating and maintaining customer data within the CRM system to ensure accuracy and efficiency. Job Type: Full-time Pay: ₹9,755.58 - ₹24,804.09 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Do you speak Hindi/ English/ Malyalam/ Tamil/ Kannada? Work Location: In person

Provide financial reports and interpret financial information to managerial staff while recommending further courses of action. Advise on investment activities and provide strategies that the company should take Maintain the financial health of the organization. Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans. Develop trends and projections for the firm’s finances. Conduct reviews and evaluations for cost-reduction opportunities. Oversee operations of the finance department, set goals and objectives, and design a framework for these to be met. Manage the preparation of the company’s budget. Liase with auditors to ensure appropriate monitoring of company finances is maintained. Correspond with various other departments, discussing company plans and agreeing on future paths to be taken. TDS/ GST Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹55,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): minimum 8 years of exp in finance management. Work Location: In person

1. Welcoming and Assisting Visitors: Greeting guests warmly and professionally. Directing visitors to the appropriate personnel or meeting rooms. Providing information and answering inquiries. Maintaining a tidy and presentable reception area. 2. Managing Communications: Answering and directing phone calls. Taking accurate messages and ensuring they are delivered promptly. Managing incoming and outgoing mail and packages. Potentially handling email correspondence. 3. General Administrative Support:Maintaining office supplies and placing orders when needed, Scheduling appointments and managing calendars, Assisting with basic bookkeeping tasks, Filing and organizing documents, and Potentially assisting with travel arrangements. 4. Other Potential Responsibilities: Operating office equipment like printers, fax machines, and copiers. Maintaining security by monitoring visitor access and issuing badges. Providing support for company events and functions. Troubleshooting basic IT issues. Essential Skills: Excellent communication and interpersonal skills. min 1 year of exp in Hospitality industry. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite. A customer-service oriented attitude. Ability to work independently and as part of a team. Problem-solving skills. Professional appearance and demeanor. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Required) Hindi (Required) Malayalam (Required) Tamil (Required) Work Location: In person

1. Welcoming and Assisting Visitors: Greeting guests warmly and professionally. Directing visitors to the appropriate personnel or meeting rooms. Providing information and answering inquiries. Maintaining a tidy and presentable reception area. 2. Managing Communications: Answering and directing phone calls. Taking accurate messages and ensuring they are delivered promptly. Managing incoming and outgoing mail and packages. Potentially handling email correspondence. 3. General Administrative Support:Maintaining office supplies and placing orders when needed, Scheduling appointments and managing calendars, Assisting with basic bookkeeping tasks, Filing and organizing documents, and Potentially assisting with travel arrangements. 4. Other Potential Responsibilities: Operating office equipment like printers, fax machines, and copiers. Maintaining security by monitoring visitor access and issuing badges. Providing support for company events and functions. Troubleshooting basic IT issues. Essential Skills: Excellent communication and interpersonal skills. min 1 year of exp in Hospitality industry. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite. A customer-service oriented attitude. Ability to work independently and as part of a team. Problem-solving skills. Professional appearance and demeanor. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Required) Hindi (Required) Work Location: In person

1. Welcoming and Assisting Visitors: Greeting guests warmly and professionally. Directing visitors to the appropriate personnel or meeting rooms. Providing information and answering inquiries. Maintaining a tidy and presentable reception area. 2. Managing Communications: Answering and directing phone calls. Taking accurate messages and ensuring they are delivered promptly. Managing incoming and outgoing mail and packages. Potentially handling email correspondence. 3. General Administrative Support:Maintaining office supplies and placing orders when needed, Scheduling appointments and managing calendars, Assisting with basic bookkeeping tasks, Filing and organizing documents, and Potentially assisting with travel arrangements. 4. Other Potential Responsibilities: Operating office equipment like printers, fax machines, and copiers. Maintaining security by monitoring visitor access and issuing badges. Providing support for company events and functions. Troubleshooting basic IT issues. Essential Skills: Excellent communication and interpersonal skills. min 1 year of exp in Hospitality industry. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite. A customer-service oriented attitude. Ability to work independently and as part of a team. Problem-solving skills. Professional appearance and demeanor. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Required) Hindi (Required) Malayalam (Required) Tamil (Required) Work Location: In person

Collections Officer Responsibilities: Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Negotiating suitable payment plans. Maintaining customer payment records. Preparing customer financial statements for banks and the state credit department. Writing final notice warnings to customers when payments are not being made. Instituting legal action when customers fail to pay their debt. Responding to customer queries. Contacting lawyers and insurance agencies to facilitate payments. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Key Responsibilities: Infrastructure Management: Overseeing the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and security systems. Software Management: Managing the lifecycle of software, including procurement, installation, updates, and maintenance. IT Strategy & Planning: Developing and implementing IT strategies aligned with business objectives, including long-term technology roadmaps. Project Management: Leading and managing IT projects, ensuring they are completed on time, within budget, and meet business requirements. Team Management: Managing and mentoring a team of IT professionals, fostering a collaborative and productive work environment. Budget Management: Developing and managing the IT budget, ensuring cost-effectiveness and efficient resource allocation. Vendor Management: Managing relationships with IT vendors, negotiating contracts, and ensuring quality service delivery. Security & Compliance: Implementing and maintaining security measures to protect IT infrastructure and data, ensuring compliance with relevant regulations. Troubleshooting & Support: Providing technical support and troubleshooting assistance to end-users, resolving IT issues promptly and efficiently. Emerging Technologies: Staying up-to-date with emerging technologies and industry trends, evaluating their potential impact on the organization. Skills & Qualifications: Strong technical knowledge of IT infrastructure, including servers, networks, storage, and security. Proficiency in managing and maintaining various software systems. Excellent project management skills. Strong leadership and team management abilities. Effective communication and interpersonal skills. Experience with budget management and vendor relations. Problem-solving and analytical skills. Bachelor's degree in Computer Science or related field. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Experience: IT: 7 years (Required) Location: Thrissur R S, Thrissur, Kerala (Required) Work Location: In person

Key Responsibilities: Data Management: Ensuring data accuracy, integrity, and security, including implementing data management strategies and procedures. Reporting and Analysis: Generating reports, analyzing data, and providing insights to support business decision-making. Collaboration and Communication: Working with various departments to understand their data needs, providing technical support, and communicating effectively with stakeholders. Troubleshooting and Support: Providing technical support to staff on MIS applications, troubleshooting system performance issues, and ensuring the reliability of MIS services. Compliance and Security: Ensuring data security, compliance with company policies, and managing risks associated with information systems. Job Types: Full-time, Permanent Pay: ₹10,288.85 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: MIS: 1 year (Required) Location: Thrissur R S, Thrissur, Kerala (Required) Work Location: In person

Key Responsibilities: Data Management: Ensuring data accuracy, integrity, and security, including implementing data management strategies and procedures. Reporting and Analysis: Generating reports, analyzing data, and providing insights to support business decision-making. Collaboration and Communication: Working with various departments to understand their data needs, providing technical support, and communicating effectively with stakeholders. Troubleshooting and Support: Providing technical support to staff on MIS applications, troubleshooting system performance issues, and ensuring the reliability of MIS services. Compliance and Security: Ensuring data security, compliance with company policies, and managing risks associated with information systems. Job Types: Full-time, Permanent Pay: ₹10,288.85 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: MIS: 1 year (Required) Location: Thrissur R S, Thrissur, Kerala (Required) Work Location: In person

Key Responsibilities: Infrastructure Management: Overseeing the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and security systems. Software Management: Managing the lifecycle of software, including procurement, installation, updates, and maintenance. IT Strategy & Planning: Developing and implementing IT strategies aligned with business objectives, including long-term technology roadmaps. Project Management: Leading and managing IT projects, ensuring they are completed on time, within budget, and meet business requirements. Team Management: Managing and mentoring a team of IT professionals, fostering a collaborative and productive work environment. Budget Management: Developing and managing the IT budget, ensuring cost-effectiveness and efficient resource allocation. Vendor Management: Managing relationships with IT vendors, negotiating contracts, and ensuring quality service delivery. Security & Compliance: Implementing and maintaining security measures to protect IT infrastructure and data, ensuring compliance with relevant regulations. Troubleshooting & Support: Providing technical support and troubleshooting assistance to end-users, resolving IT issues promptly and efficiently. Emerging Technologies: Staying up-to-date with emerging technologies and industry trends, evaluating their potential impact on the organization. Skills & Qualifications: Strong technical knowledge of IT infrastructure, including servers, networks, storage, and security. Proficiency in managing and maintaining various software systems. Excellent project management skills. Strong leadership and team management abilities. Effective communication and interpersonal skills. Experience with budget management and vendor relations. Problem-solving and analytical skills. Bachelor's degree in Computer Science or related field. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Experience: IT: 7 years (Required) Location: Thrissur R S, Thrissur, Kerala (Required) Work Location: In person

Key Responsibilities: Infrastructure Management: Overseeing the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and security systems. Software Management: Managing the lifecycle of software, including procurement, installation, updates, and maintenance. IT Strategy & Planning: Developing and implementing IT strategies aligned with business objectives, including long-term technology roadmaps. Project Management: Leading and managing IT projects, ensuring they are completed on time, within budget, and meet business requirements. Team Management: Managing and mentoring a team of IT professionals, fostering a collaborative and productive work environment. Budget Management: Developing and managing the IT budget, ensuring cost-effectiveness and efficient resource allocation. Vendor Management: Managing relationships with IT vendors, negotiating contracts, and ensuring quality service delivery. Security & Compliance: Implementing and maintaining security measures to protect IT infrastructure and data, ensuring compliance with relevant regulations. Troubleshooting & Support: Providing technical support and troubleshooting assistance to end-users, resolving IT issues promptly and efficiently. Emerging Technologies: Staying up-to-date with emerging technologies and industry trends, evaluating their potential impact on the organization. Skills & Qualifications: Strong technical knowledge of IT infrastructure, including servers, networks, storage, and security. Proficiency in managing and maintaining various software systems. Excellent project management skills. Strong leadership and team management abilities. Effective communication and interpersonal skills. Experience with budget management and vendor relations. Problem-solving and analytical skills. Bachelor's degree in Computer Science or related field. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: IT: 1 year (Required) Location: Thrissur, Kerala (Required) Work Location: In person

Key Responsibilities: Infrastructure Management: Overseeing the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and security systems. Software Management: Managing the lifecycle of software, including procurement, installation, updates, and maintenance. IT Strategy & Planning: Developing and implementing IT strategies aligned with business objectives, including long-term technology roadmaps. Project Management: Leading and managing IT projects, ensuring they are completed on time, within budget, and meet business requirements. Team Management: Managing and mentoring a team of IT professionals, fostering a collaborative and productive work environment. Budget Management: Developing and managing the IT budget, ensuring cost-effectiveness and efficient resource allocation. Vendor Management: Managing relationships with IT vendors, negotiating contracts, and ensuring quality service delivery. Security & Compliance: Implementing and maintaining security measures to protect IT infrastructure and data, ensuring compliance with relevant regulations. Troubleshooting & Support: Providing technical support and troubleshooting assistance to end-users, resolving IT issues promptly and efficiently. Emerging Technologies: Staying up-to-date with emerging technologies and industry trends, evaluating their potential impact on the organization. Skills & Qualifications: Strong technical knowledge of IT infrastructure, including servers, networks, storage, and security. Proficiency in managing and maintaining various software systems. Excellent project management skills. Strong leadership and team management abilities. Effective communication and interpersonal skills. Experience with budget management and vendor relations. Problem-solving and analytical skills. Bachelor's degree in Computer Science or related field. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Provident Fund Shift: Day shift Experience: IT: 1 year (Required) Location: Thrissur, Kerala (Required) Work Location: In person