832 Cmdb Jobs - Page 27

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.- Understanding of the ServiceNow architecture and modules.- Familiarity with ServiceNow administration and development.- Proficiency in JavaScript (client-side and server-side).- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.- Experience with CMDB (Configuration Management Database).- Building and customizing workflows using the Flow Designer and Workflow Editor.- Knowledge of ServiceNow Orchestration.- Knowledge of relational databases and SQL queries.- Hands-on experience in integrating ServiceNow with other systems.- Good To Have Skills: Experience with ServiceNow scripting and automation tools. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management- Strong understanding of IT service management processes- Experience in configuring and customizing ServiceNow applications- Knowledge of ITIL framework and best practices- Experience in leading application development projects Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

The ServiceNow role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow domain.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, facilitating communication between stakeholders, and overseeing the implementation of best practices in application management. You will also be responsible for guiding your team through challenges and ensuring that project milestones are met efficiently and effectively. Roles & Responsibilities:- Excellent communication and collaboration skills- Capability to work both independently and collaboratively.- Developing, configuring, and customizing the ServiceNow platform to fit business requirements.- Collaborating with functional teams to identify and prioritize business requirements.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and provide regular updates to stakeholders. Professional & Technical Skills: - Servicenow ITSM(IT service management)- Servicenow Integrations- Servicenow Portal- Servicenow ITOM(IT operation management)- Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of application lifecycle management.- Experience with IT service management processes.- Ability to configure and customize ServiceNow applications.- Familiarity with integration techniques and tools. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of projects- Provide technical guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.- Understanding of the ServiceNow architecture and modules.- Familiarity with ServiceNow administration and development.- Proficiency in JavaScript (client-side and server-side).- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.- Experience with CMDB (Configuration Management Database).- Building and customizing workflows using the Flow Designer and Workflow Editor.- Knowledge of ServiceNow Orchestration.- Knowledge of relational databases and SQL queries.- Hands-on experience in integrating ServiceNow with other systems.- Good To Have Skills: Experience with ServiceNow scripting and automation tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

The ServiceNow_ITAM (IT Asset Management) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow_ITAM (IT Asset Management) domain.

Project description We are looking for an experienced Senior ServiceNow (SNOW) Engineer to join our IT Operations team. You are responsible for designing robust data models, developing custom reports, and building seamless API integrations within the ServiceNow platform. You should have a strong background in ITSM processes, data architecture, and hands-on experience with ServiceNow development and automation. You will play a pivotal role in optimizing our ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Responsibilities Internal Data Structures & Configuration Design, build, and maintain data models, tables, and relationships within the ServiceNow platform. Extend and customize out-of-the-box modules (e.g., CMDB, Incident, Change, Request, etc.) to meet business requirements. Ensure data integrity, normalization, and performance optimization across the ServiceNow environment. Collaborate with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. Reporting & Dashboards Develop real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. Deliver insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. Automate the generation and distribution of recurring reports to stakeholders. Work with business and technical teams to define and implement reporting frameworks tailored to their needs. Automated Feeds & API Integration Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. Build and maintain data pipelines to and from external systems (e.g., CMDB, HRIS, ERP, Flexera, etc.). Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Skills Must have Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. Technical Expertise: Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). Strong experience with REST/SOAP APIs for ServiceNow integrations. Solid understanding of relational databases, data normalization, and model optimization. Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Reporting Skills: Proficiency in ServiceNow Performance Analytics, standard reporting, and dashboard design. Experience defining KPIs and building automated reporting solutions. Soft Skills: Strong communication and collaboration skills. Proven ability to translate business requirements into scalable ServiceNow solutions. Analytical and detail-oriented mindset with a problem-solving approach. Nice to have N/A. OtherLanguagesEnglishC1 Advanced SenioritySenior

Job Responsibilities Develop and maintain Service Now applications and integrations. Work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization. Write efficient and high-quality code that is scalable and maintainable. Develop and maintain technical documentation for Service Now applications and integrations. Participate in code reviews and collaborate with other developers to ensure code quality. Ensure that Service Now applications are stable, scalable, and secure. Troubleshoot and debug issues in Service Now applications and integrations. Stay up-to-date with the latest Service Now technologies and trends. Experience Has 8 years of experience in ServiceNow platform, various product suites and international teams with focus on quality outcomes. Strong understanding of ServiceNow best practices Proficient in the ServiceNow technology and has experience with the related supporting capabilities. Has a good understanding of the ServiceNow cloud architecture as well as the Roche integration services based on Mulesoft. Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (ITSM, ITOM, PPM, CSDM, HRSD) Strong experience with JavaScript, AngularJS, HTML, CSS, and REST APIs. Is passionate about learning, sharing, and further developing best practices” and embedding it as “next practice” to achieve greater impact. Lives the Agile / SCRUM methodology and mindset. Exhibits servant leadership behavior, self-aware leader and a flexible team player. Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders. Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset. Is capable of out-of-the-box thinking paired with the view of the “Big Picture” to "connect the dots". Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum. Modules ITSM, ITOM, CSM, Integrations Certifications CSA is must CAD, CIS-ITSM, CIS ITOM, CIS-CSM (based on relevant expertise area)

Eurofins IT Solution is looking for an experienced BMC Helix Developer to join our dynamic team. This role will involve working with a diverse group of professionals to develop, integrate, and maintain BMC Helix solutions that meet our clients' unique needs. The ideal candidate should have a strong background in IT service management and a deep understanding of the ITIL, BMC Helix ITSM, DWPC, DWPA, BMC Helix Innovation Studio. Total years of experience 5 to 8 years BMC years of experience 3 to 5 years Key Responsibilities Solution DevelopmentDesign, develop, and implement BMC Helix applications and solutions tailored to business requirements. IntegrationIntegrate BMC Helix with other enterprise systems and third-party applications such as Intune, SCCM, XSOAR, Monitoring tools (SolarWinds, Site 24/7) to ensure seamless operations and data flow. BMC Discovery and CMDB healthEnsuring the Configuration Management Database (CMDB) is synchronized with the data discovered by BMC Discovery CustomizationCustomize BMC Helix modules, workflows, and user interfaces to enhance usability and meet specific business needs. Technical SupportProvide technical support and troubleshooting for BMC Helix applications, ensuring timely resolution of issues and minimal disruption to business operations. DocumentationCreate and maintain detailed technical documentation, including design specifications, testing plans, and user guides. CollaborationWork closely with project managers, business analysts, and other stakeholders to gather requirements, provide status updates, and deliver high-quality solutions on time and within budget. TrainingProvide training and support to end-users and IT staff on BMC Helix functionalities and best practices. Continuous ImprovementStay up to date with the latest developments in BMC Helix and IT service management to identify opportunities for process improvements and innovation. SupportSupport issues related to the applicationsDigital Workplace, Smart IT, Helix Dashboard, Remedy Single Sign-On, Mid-tier. Provide support for BMC Remedy ITSM modules including Incident Management, Problem Management, Asset Management, Configuration Database Management, Service Level Management ConfigurationConfigure Foundation data and set up ITSM modules. Manage Service Requests using SRM or the Digital Workplace Catalog. Create reconciliation jobs, custom datasets, attributes, and classes in CMDB. Maintain CMDB health checks and configure notifications using HTML. ReportingCreate Reports, Dashboards, and distribute reports. OthersRespond to and resolve issues within defined SLAs. Engage with BMC to identify and resolve issues.

Strong experience in ServiceNow development Hands onexperience in IT service management process design Overarching understanding of ServiceNow Enterprise product suite Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions. Ability to apply business concepts into a technical solution Web portal development skills, such as HTML, CSS, Angular JS, bootstrap Experience implementing the following Core Process AreasIncident, Problem, Change, Service Catalog, Request, and CMDB Primary Skills ServiceNow ITSM with CSA OR CAD Certifications ServiceNow Migration/Integration Scripting experience - JavaScript/Client Script/Server Script Skills (competencies)

The Role Ensure project deployment as per conceptual design documentation and architecture Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria Primary resource responsible for development of enhancements & fixes, and ongoing support of ServiceNow HRSD Design, develop and implement service portal related enhancements/fixes with the ServiceNow HRSD module Develop integrations on ServiceNow platform to various modules ITSM, HRSD, Custom Apps, Etc., Build and maintain Service Catalogues/ Record Producers inclusive of workflow and Orchestration Create and maintain client scripts, business rules, UI Policies, widgets, service portal, jobs, etc. (JavaScript/HTML/CSS) Troubleshoot and resolve any potential technical application issues. Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.) Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments Proactive, responsive and focused on anticipating future requirements and/or issues Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation. Develop clear and concise technical/process documentation Global Reports creation and administration with platform analytics or performance analytics features Provide HRSD application training to business teams and help desks (train the trainer) About You To be considered for this role it is envisaged you will possess the following attributes: Relevant Knowledge and Experience: Excellent interpersonal and presentation skills Fluent in spoken and written English Strong knowledge and familiarity with HR processes Overall 10 to 12 years of SN experience 5+ years experience with ServiceNow HR Service Delivery 2 to 3 years as a ServiceNow Administrator 8+ years experience as a ServiceNow Developer inclusive of JavaScript 5+ years experience using web services in ServiceNow (REST and SOAP) 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, IntegrationHub, Service Graph connectors) Experience implementing and maintaining SLAs Experience acting as an administrator for platform & all ITSM, ITOM, HRSD & Custom Apps modules Experience acting as the primary regression testing resource for a ServiceNow upgrade. Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution Strong understanding of the HRSD and ITSM security models for creation and maintenance Sound knowledge of industry standards and methodologies of Integrations Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Oracle Taleo, Azure DevOps, Office 365, SharePoint, MS Teams Ability to work with globally dispersed virtual teams across several disciplines Experience with ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB) highly desirable. Personal Qualities/Behaviours: Strong work ethic Detail oriented and able to solve problems with efficient troubleshooting Self-driven and takes responsibility Drive to work collaboratively Location: Bengaluru,Chennai,Hyderabad,Mumbai,Pune

Certified Application Developer (CAD) certification with minimum 5 years experience developing on the ServiceNow platform. Detailed understanding of ServiceNow best practices, standards, and applications. Advanced knowledge and experience with JavaScript. Experience working with HTML and CSS 5 – 10 years hands-on experience creating, maintaining, and supporting ServiceNow, including Business rules, Client scripts, Script include, Background scripts, Scoped applications, Custom tables. 5 – 10 years’ experience implementing and customizing ServiceNow applications like ITSM, ITOM, HRSD, Employee Center, Mobile app, Flow Designer, Integration Hub and Webservices API (REST & SOAP). 5 + years’ experience in developing catalog items, record producers, processes with related workflows. 5 + years' experience with ITIL framework with a valid (active ITIL v4 certification 5 + years' experience with object-Relational Mapping (ORM) frameworks.

Position Responsibilities : Deltek is seeking a skilled and experienced ServiceNow Developer to support and enhance our Business Applications team within the Information Technology department. This role involves providing operational and end-user support for ServiceNow products , featuring fully integrated ITSM, ITOM, and HAM solutions. The ideal candidate will be responsible for ServiceNow administration, configuration, development, and support in an agile environment, creating new automations and enhancing existing workflows to meet evolving business needs. This position requires close collaboration with IT team members and stakeholders to design, develop, and implement innovative solutions that drive efficiency and add value across the enterprise. This role offers the opportunity to work both independently and alongside cross-functional teams , contributing to mission-critical systems that enhance the experience of Deltek end-users . If you thrive in a dynamic environment and enjoy leveraging ServiceNow to optimize business processes. **Qualifications:** **Education:** Bachelor's degree in technology or equivalent experience required. **IT Experience:** 6-8+ years in an IT environment, with extensive experience in **IT Service Management (ITSM)** and a deep understanding of **ITIL** frameworks. **ServiceNow Expertise:** 5-7+ years of **technical experience** in ServiceNow, including **administration, configuration, customization, development, enhancements, troubleshooting, end-user support, platform updates, and maintenance**. **Customization & Development:** 5-7+ years of **proficiency in customizing ServiceNow**, including: - Form customizations - Business rules - Workflows - Client scripts & script includes - UI policies/actions - Security rules - Other core ServiceNow constructs **ServiceNow Core Modules Mastery:** Proven expertise in **ITSM** (Incident, Problem, Change, Knowledge, Request) and **ITAM** (CMDB, HAM). **Data & Integrations:** Strong understanding of **CSDM and CMDB** , including the ability to integrate and import data using **ITOM discovery tools** such as **SCCM, JAMF, and Qualys**. **Development & Best Practices:** Advanced knowledge of **best practices** in development, testing, and production environments. **Project Life Cycle:** Experience in **full project life cycle development** for systems and applications. Technical Knowledge & Skills Certifications: ServiceNow CSA certification ( essential ) ServiceNow Administration: Review release/patch notes and perform impact assessments Clone management and upgrade scheduling Skipped record reviews, regression testing, and UAT execution CSDM & CMDB Expertise: Strong understanding of Common Service Data Model (CSDM) and Configuration Management Database (CMDB) Experience integrating and importing data using asset discovery tools such as SCCM, JAMF, and Qualys Software Development & Methodologies: Expertise in SDLC and/or Agile development methodology to conceptualize and deliver software ( essential ) Work Timings: 2:00 PM - 11:00 PM IST

Develop and implement global marketing strategies to drive customer engagement and brand awareness Manage digital advertising, content marketing, and multi-channel campaigns across different regions Must have expertise in SEO, SEM, influencer marketing, and performance analytics Experience in handling international brand positioning and cross-border partnerships is required Strong analytical and leadership skills are essential

Develop and implement global marketing strategies to drive customer engagement and brand awareness Manage digital advertising, content marketing, and multi-channel campaigns across different regions Must have expertise in SEO, SEM, influencer marketing, and performance analytics Experience in handling international brand positioning and cross-border partnerships is required Strong analytical and leadership skills are essential

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.Its why were so driven to connect passion with purpose. Our teams experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.To learn more about us, visit stradaglobal.com As a ServiceNow Engineer, you will be responsible for designing, implementing, and maintaining solutions on the ServiceNow platform. Your expertise will contribute to efficient IT service delivery, process automation, and overall organizational success. Here are the key aspects of the role: Platform Configuration and Customization: Configure and customize ServiceNow applications to meet specific business requirements. Implement and maintain CMDB (Configuration Management Database) records. Develop workflows, business rules, and UI policies. Integration and Automation: Integrate ServiceNow with other systems and tools (e.g., monitoring tools, HR systems). Create automation scripts and workflows to streamline processes. Incident and Problem Management: Investigate and resolve incidents reported by end-users. Collaborate with cross-functional teams to ensure timely resolution. Platform Governance and Security: Establish governance policies for ServiceNow configurations. Monitor security controls, access permissions, and compliance. Documentation and Training: Create and maintain technical documentation for ServiceNow configurations and processes. Provide training to end-users and other IT staff. Continuous Learning and Collaboration: Stay informed about ServiceNow’s latest features, updates, and industry trends. Collaborate with architects, developers, and stakeholders to enhance platform capabilities. Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, or related field. ServiceNow certifications (e.g., Certified Implementation Specialist, Certified System Administrator). Strong analytical, problem-solving, and communication skills. 2-5 years experience in ServiceNow In summary, as a ServiceNow Engineer, you’ll play a vital role in optimizing the ServiceNow platform, ensuring alignment with business needs, and driving efficient IT processes Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future . Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the application development process and ensure successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Collaborate with cross-functional teams to gather and understand requirements.- Provide technical guidance and mentorship to junior team members.- Ensure adherence to coding standards and best practices.- Conduct code reviews and performance optimization.Incident Management:Work on incident queues, ensuring SLA adherence and timely resolution. Troubleshoot and debug issues spanning multiple ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Investigate root causes and provide permanent fixes.Service Catalog & Request Fulfilment (RITMs):Work on Service Catalog Tasks (SCTSKs) and configure Catalog Items, Order Guides, and Record Producers. Develop and maintain Catalog Client Scripts, UI Policies, Workflows, and Flow Designer flows. Build forms and UI components based on documented requirements.Story Development & Enhancements:Work on complex requirements classified as Stories in Agile sprints. Develop and enhance Business Rules, Script Includes, UI Actions, and other backend scripting elements. Implement ACLs, system properties, and configurations to support platform security and customization. Collaborate with stakeholders to understand and deliver ITSM platform enhancements.Platform Knowledge & Debugging:Possess expertise in ITSM modules (Incident, Change, Knowledge, Service Catalog, etc.). Have a basic understanding of CMDB to support incident troubleshooting and change impact analysis. Debug and resolve issues across the platform, ensuring optimal performance and user experience.5yrs Experience as a ServiceNow Senior DeveloperExperience building custom APIExperience with Integration HUBExperience developing and troubleshooting with ITSM modulesBuilding Catalog ItemsScripting Documentation creationATF BuildingAble to work independently and Able to devise, communicate and implement their on solution based on business needsAble to document requirements and create stories Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT service management processes.- Experience in customizing and configuring ServiceNow applications.- Knowledge of JavaScript, HTML, CSS for ServiceNow development.- Hands-on experience in integrating ServiceNow with other systems.1. Contribute to coordination and planning of Application / Infrastructure related activities / outages2. ITIL knowledge and experience in Incident management - Actively monitor service now queues and ensure no ticket/incident is left unattended Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Summary : We are seeking a skilled and detail-oriented ServiceNow Backend Developer to join our fast-growing ServiceNow Team. The ideal candidate will be responsible for designing, developing, and maintaining backend functionalities for custom ServiceNow Service Portal solutions. Youll work closely with front-end developers, architects, and stakeholders to implement scalable and efficient backend logic using best practices within the ServiceNow platform. Role & responsibilities : Design and implement backend components of the ServiceNow Service Portal using JavaScript, Glide API, and other server-side technologies. Create and manage server-side scripts including Script Includes, Business Rules, Workflow scripts, and UI Actions. Develop custom APIs and integrations to support data retrieval and manipulation within the ServiceNow Ecosystem. Optimize portal performance and ensure adherence to platform governance, best practices, and security guidelines. Collaborate with UI/UX designers and front-end developers to deliver seamless portal experiences. Participate in agile development practices including Sprint Planning, code reviews, and retrospectives. Troubleshoot and resolve issues related to backend logic, performance, and data integrity. Maintain clear and accurate technical documentation. Preferred candidate profile : 6+ years of experience in ServiceNow development with a strong focus on backend functionality. Proficiency in JavaScript and Glide API (Glide Record, Glide System, etc.) Solid understanding of ServiceNow architecture and data model. Experience working with REST APIs, integrations, and MID Servers. Familiarity with Agile Methodologies and tools (JIRA, ServiceNow Agile, etc.). Strong problem solving and communication skills. Preferred Qualifications : ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA). Experience with Scoped Applications or Flow Designer. Knowledge of front-end frameworks (AngularJS, Bootstrap) used in the Service Portal is a plus. Experience working in a large enterprise environment.

Job Summary We are seeking a highly skilled Business Analyst with experience in ServiceNow to support the analysis, design, and implementation of ServiceNow solutions The ideal candidate will work closely with stakeholders to gather and document business requirements, translate them into technical solutions, and support ServiceNow platform enhancements that align with organizational goals. Required Qualifications Bachelor's degree in Business Administration, Information Systems, or a related field. 5+ years of experience as a Business Analyst. 2+ years of hands-on experience working with the ServiceNow platform. Strong knowledge of ServiceNow modules such as ITSM, ITOM, or HRSD. Experience with Agile or Scrum methodologies. Excellent communication, analytical, and problem-solving skills. Ability to work cross-functionally and with technical/non-technical stakeholders Location: Chennai, Hyderabad, Kolkata, Pune, Bengaluru, Delhi, Mumbai, Ahmedabad, Remote

Roles and Responsibilities Design, implement, and maintain ServiceNow platform to meet business requirements. Develop and configure applications, workflows, and integrations using ITIL processes. Manage change management process for changes made on the platform. Ensure compliance with security standards by implementing access controls and user permissions. Provide technical support to end-users through various channels (phone, email, chat).

Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune . We are looking for candidates with 4 + years of experience in Asset Management Job Description Primary Skills : Hardware Asset Management (Desktop / Laptop /Printer/ Mobile devices Or Networking) Preferably SN CMDB (Configuration Management Database) Service Now, Creating Dashboards, Reports in Service now Not looking for somebody with Development in Service Now. Should be proficient in Advanced/ Excel Asset Life Cycle should be well known Secondary skills : Power BI (good to have) ITIL Certification (good to have) Software / license Management Lean / Agile Any experience in Networking ((good to have) Well aware of components (Routers, Switches, Firewalls, WLAN devices ) Interested candidates for above position kindly share your CVs on Priyanka.sar@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :

2+ yrs in ServiceNow Testing (Manual & Automation), ITSM, API Testing, ATF, Agile. Skilled in ISTM modules: IPKCM, SRM, CMDB. Strong hands-on experience in ServiceNow QA processes and tools. Mail:kowsalya.k@srsinfoway.com

Role & responsibilities Design, develop, and implement ServiceNow ITOM/ITSM modules. Collaborate with internal stakeholders and teams to gather and analyze requirements. Customize workflows, integrations, and automation using ServiceNow best practices. Troubleshoot and resolve complex issues within the platform. Ensure smooth deployment, maintenance, and upgrade of ServiceNow solutions Required Skills: 4+ years of hands-on experience with ServiceNow. Minimum 1 year of dedicated experience in ITOM and/or ITSM modules. Strong understanding of CMDB, Discovery, Event Management, Incident/Change/Problem Management. Experience in scripting (JavaScript, Glide), workflows, and ServiceNow integrations. Good communication and problem-solving skills. Preferred candidate profile Immediate availability to join. ServiceNow Certification in ITOM and/or ITSM . Experience working in a hybrid work environment. Background in large-scale enterprise ServiceNow implementations.

**Must have deep hands on in Service now , we need only 8 years profile*** **Must have deep hands on in Service now , we need only 8 years profile*** **Must have deep hands on in Service now , we need only 8 years profile*** *Please don't just apply if you don't have 8 years in Service now ,Value the others'r time and skip applying you are not fall under the below criteria* Job Title: Freelance ServiceNow Engineer (8+ yrs) Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Role Overview: We are looking for a highly skilled and experienced ServiceNow professional (8+ years) to join our freelance technical interview panel . As a Panelist, youll play a critical role in assessing candidates for ServiceNow Developer, Admin, and Architect roles by conducting deep technical interviews and evaluating hands-on expertise, problem-solving skills, and platform knowledge. This is an excellent opportunity for technically strong freelancers who enjoy sharing their expertise, influencing hiring decisions, and working flexible hours remotely. Key Responsibilities: Conduct live technical interviews and evaluations over video calls (aligned to EST hours) Assess candidates practical expertise in: Core ServiceNow modules (ITSM, CMDB, Discovery, Incident/Change/Problem) Custom application development & configuration Client/Server-side scripting (JavaScript, Business Rules, UI Policies, Script Includes) Integrations (REST/SOAP APIs, Integration Hub) Flow Designer, Service Portal, ACLs, ATF, and CI/CD practices Review coding tasks and scenario-based architecture questions Provide detailed, structured feedback and recommendations to the hiring team Collaborate on refining technical evaluation criteria if needed Required Skills & Experience (Advanced Technical Expertise): 10+ years of extensive hands-on experience with the ServiceNow platform in enterprise-grade environments Strong command over ServiceNow Core Modules : ITSM, ITOM, CMDB, Asset & Discovery, Incident/Change/Problem/Knowledge Management Proven expertise in custom application development using scoped apps, App Engine Studio, and Now Experience UI Framework Deep proficiency in ServiceNow scripting , including: Server-side : Business Rules, Script Includes, Scheduled Jobs, GlideRecord, GlideAggregate Client-side : UI Policies, Client Scripts, UI Actions, GlideForm/GlideUser APIs Middleware logic for cross-platform communication and custom handlers Experience implementing Access Control Lists (ACLs) with dynamic filters and condition-based restrictions Expert in Service Portal customization using AngularJS widgets, Bootstrap, and custom REST endpoints Proficient in Integration Hub , Custom REST/SOAP APIs , OAuth 2.0 authentication, MID Server integrations, external system integration (e.g., SAP, Azure, Jira, Dynatrace, etc.) Hands-on with Flow Designer , Orchestration , and Event Management Expertise in ServiceNow CMDB , CI Class modeling, reconciliation rules, identification/normalization strategies, and dependency mappings Familiarity with ServiceNow Performance Tuning : Scheduled Jobs optimization, lazy loading, database indexing, client/server execution efficiency Working knowledge of Automated Test Framework (ATF) and integration with CI/CD pipelines (Jenkins, Git, Azure DevOps) Understanding of ServiceNow DevOps , version control, scoped app publishing, and update set migration best practices Knowledge of Security Operations (SecOps) and Governance, Risk & Compliance (GRC) is a plus Experience guiding architectural decisions, governance models, and platform upgrade strategies Prior experience conducting technical interviews, design evaluations , or acting as a technical SME/panelist Excellent communication and feedback documentation skills able to clearly explain technical rationale and candidate assessments Comfortable working independently and engaging with global stakeholders during USA EST hours (after 8 PM IST)

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customise credentials, MID Servers , and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules , data reconciliation , and CMDB data hygiene . Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc. ) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of experience in ServiceNow development. Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration. Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyse discovery related issues (Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements. Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. Preferred Technical and Professional Experience Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping, CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.