Posted:3 weeks ago|
Platform:
On-site
Full Time
Job Summary: The candidate is responsible for building and nurturing strong relationships with customers, ensuring they achieve their desired outcomes through the effective use of our products/services. This role focuses on helping customers understand the product, resolve issues, and improve user experience to drive customer loyalty and retention. Roles & Responsibilities: - Customer Onboarding - Customer Support & Issue Resolution - Proactive Engagement - Customer Training - Relationship Management - Retention & Upsell - Feedback Loop - Reporting & Documentation - Customer Advocacy Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Monday to Friday Night shift UK shift US shift Weekend availability Education: Bachelor's (Required) Location: Ghansoli, Navi Mumbai, Maharashtra (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person
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