Client Services Manager

White and Grey Media is a full-service advertising agency with over a decade of experience delivering impactful marketing solutions. Our expertise spans Social Media Marketing, Search Engine Optimisation, Outdoor Events & Activations, Photography, Website Development, Video Advertising, Filmmaking, and more. We have successfully executed campaigns for clients across India, Australia, China, the UK, and the Middle East, helping them position their brands effectively in diverse markets. With a portfolio of 100+ notable accounts across sectors such as IT, FMCG, Healthcare, Construction, and Automobile, we bring strategic insight and creative excellence to every project. We are looking for a competent Client Servicing Manager with 2+ years of experience in advertising, who manages excellent client relationships & finds business opportunities. You will be solely responsible for the preservation and expansion of our client base. The ideal candidate will be experienced in sales and client service. We expect you to be a reliable professional, able to balance client orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships. Responsibilities include: - Building relationships with Existing Clients, understanding client requirements in detail through an email or telephonic discussion, organized Follow-ups with clients, ability to respond quickly to clients, and should be willing to go that extra mile for supporting clients. - Meeting clients to discuss their advertising needs - Working with the creative team to devise a campaign that meets the clients brief and budget - Presenting campaign ideas and costings to clients - Briefing the creative team who will produce the adverts - Negotiating with clients, solving any problems, and making sure deadlines are met - Checking brand guidelines, proofreading, and reporting on the campaigns progress to superiors - Managing the accounts budget and invoicing the client - Making pitches to win new business, Managing the entire sales cycle from finding a potential client to securing a deal - Unearthing new sales opportunities through networking and turning them into long-term partnerships - Creating detailed business plans to reach predetermined goals and quotas - Provide professional after-sales support to maximize customer loyalty - Remain in regular contact with your clients to understand and meet their needs - Outstanding knowledge of MS Office latest IT, Social media tools, and Google Sheets. - Excellent communication written and oral formats, Presentation skills, and ability to build relationships CTC- 3 Lakhs to 5 Lakhs INR Advertising or Digital Marketing Profiles will get preference.,