Client Services Manager

Company Description

Blue Ocean Strategic Advisors Pvt. Ltd. is a boutique business advisory firm committed to providing customized strategic business planning to middle and large-sized corporate houses. Our vision is to emerge as a global niche Financial and Management Advisory company. We specialize in Trade Finance solutions, Corporate Advisory, IPO advisory and Structured Finance.

Role Description

This is a full-time on-site role for a Client Services Manager located in Mumbai. The Client Services Manager will be responsible for ensuring customer satisfaction, managing client relationships, analyzing client needs, and offering tailored solutions. Daily tasks include addressing client inquiries, providing exceptional customer service, communicating efficiently with clients, and collaborating internally to meet client expectations.

Qualifications

• Skills in Customer Satisfaction and Client Services
• Strong Analytical Skills to understand and address client needs
• Excellent Communication and Customer Service skills
• Proven track record of maintaining positive client relationships
• Bachelor's degree in Business, Management, or a related field
• Experience in financial or management advisory services is a plus
• Ability to work onsite in Mumbai