Client Services Manager

Company Description

Welcome to G&A Strategic Planners Private Limited, where dreams become events and every detail is a masterpiece. Our passionate team specializes in curating extraordinary experiences tailored to your unique vision. From intimate gatherings to grand celebrations, we transform ideas into unforgettable moments, ensuring every aspect is meticulously planned and flawlessly executed. Let us turn your event dreams into reality, leaving you with memories to cherish for a lifetime.

Role Description

This is a full-time, on-site role for a Client Services Manager located in Gurugram. The Client Services Manager will be responsible for maintaining client relationships, ensuring customer satisfaction, and addressing client needs and concerns. The role involves managing client interactions, handling inquiries, and providing exceptional customer service. Additionally, the Client Services Manager will work closely with various teams to ensure clients' expectations are met and projects are delivered on time.

Qualifications

• Excellent Customer Service and Client Services skills
• Strong Communication and Customer Satisfaction skills
• Proficient in Analytical Skills to assess and address client needs
• Exceptional interpersonal skills and ability to work collaboratively
• Bachelor's degree in Business, Marketing, or related field
• Previous experience in event planning or related industry is a plus
• Ability to manage multiple projects and prioritize tasks effectively