Client Service Assistant

As a Client Service Assistant at Chocolove Chocolatier & Confectioner in Mumbai, you will play a crucial role in ensuring customer satisfaction and providing exceptional service to our clients. Your responsibilities will include offering administrative support, maintaining effective communication with customers on a daily basis, and upholding the high standards of our brand. To excel in this role, you must possess strong interpersonal skills, excellent communication abilities, and a deep commitment to customer satisfaction. Knowledge of basic accounting principles, particularly in invoicing, is essential for this position. Your proficiency in customer service and administrative tasks will be key in delivering a seamless experience for our clients. Attention to detail and strong organizational skills are imperative in managing various tasks efficiently. The ability to multitask and prioritize effectively will allow you to handle multiple responsibilities with ease. Previous experience in a customer-facing role is advantageous, and proficiency in MS Office applications such as Word, Excel, and Outlook is required. Problem-solving skills are essential in addressing any customer concerns or issues that may arise. A high school diploma or equivalent is necessary, and additional certification in customer service will be considered a plus. Join our team at Chocolove Chocolatier & Confectioner and be a part of creating delightful experiences for our valued customers.,