4013 Client Relationship Jobs - Page 11

About The Role About The Role To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Requirements Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

About The Role Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand client"™s business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years"™ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill

About The Role About The Role To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Requirements Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

About The Role Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years"™ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

About The Role Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years"™ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

About The Role Area Business Manager Small Business Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand client"™s business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years"™ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

India Account Di rector Work Dynamics What this job involves: Summary The Account Director will be the single point of contact for the Account in India, dedicated to ensures a high-level of client interface and develop excellent client relationships. The role is responsible for managing all aspects of the facilities management service delivery system on the clients facilities; primarily Account/Asset and Operations Management. In this capacity, the Account Director is accountable for the achievement of the Account Plan and all key performance indicators including responsibility for managing the capital and operation expense budgets, operations and maintenance, interface with senior managers of the clients SERE (Safety, Environment, Real Estate Team) and business units, coordination with other key managers within the clients alliance/partnership organizations and customer satisfaction. Major responsibilities: Provide leadership to the Integrated Facilities Management team at the clientsite(s). Shall be the single point of contact for the Integrated Facilities Management team of the account. Through consultation and collaboration with all functional managers to oversee the operations, staffing, performance and development of the Integrated Facilities Management service delivery staff. Ensure high-level of client satisfaction with clients through seamless interfacing. Demonstrate consistent and strong leadership, responsiveness and creativity in managing the account. Full understanding of the contractual while developing client specific processes/procedures in consultation with functional managers and ensure implementation, regular review and compliance of these processes. Oversee the planning, management and reviews of the approved capital and expense budgets. Support the Clientin the implementation of short and long-term projects on their facilities. Develop and implement the annual account plan; accomplish key performance indicators as agreed between client and JLL. Key Performance measures Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client. Coordinate discussions with each direct report regarding goal setting, performance reviews, and career/personal development planning and compensation/benefits. Ensure compliance with JLL audit standards. Ownership for best practices sharing and teams contribution to Continuous Improvement Work Group (CIWG). High-level of communication within the organization and with the client. Continuous improvement in the following: Staff morale and satisfaction. Client satisfaction. Innovation, productivity and technologies. Workplace experience. Energy and sustainability initiatives. Achieving savings initiatives for the client. Identification of business opportunities for JLL within the clients facilities. Ensure the KPI targets for the account are met. Sound like you To apply you need to be: A university degree or professional qualification in engineering, real estate or facility management. Above 15 years of practical experience in property or facility management. Ability to think laterally and deliver innovative solutions. Strong leadership, people and communication skills. Excellent command of spoken and written English.

Role: A Business Development Manager is responsible for identifying new business opportunities, building relationships with clients, and driving company growth. Responsibilities: - Find and connect with potential clients. - Develop strategies to increase sales and revenue. - Maintain strong relationships with existing customers. - Conduct market research to identify trends and opportunities. - Work with different teams to create business proposals. - Achieve sales targets and company goals. Skills Required: - Strong communication and negotiation skills. - Ability to identify new business opportunities. - Knowledge of market trends and competitors. - Problem-solving and decision-making skills. - Ability to build and maintain client relationships.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Requirements Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Requirements Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills

Area Business Manager Small Business Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand clients business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

Job Summary: The Client Service Executive is responsible for managing client relationships, ensuring the delivery of exceptional virtual assistance services, and acting as the key liaison between clients and the virtual assistance team. This role involves understanding client needs, coordinating with internal teams, and ensuring client satisfaction and retention. Roles and Responsibilities: Regular client communication through telephone and emails Understand the clients, their requirements and develop a close business relationship Act as SPOC for clients Organizing, scheduling and liaising with our QA teams to deliver the top-notch service to clients Timely responses and resolutions of client queries and requests to agreed SLAs Generating revenue and working to KPIs To work closely within the team and outside the team to complete the client tasks, quires Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Qualifications: Education: Graduation or Post Graduation Experience: Having experience in handling UK/US/FE-based clients with a minimum of 2years of work experience Working Conditions: This is a full-time position with the flexibility of remote work. Five days of working with fixed days off on Saturday and Sunday. Ability to work in flexible shifts. Interested Candidates can share CV to hr@ossisto.com

Job Description: We are looking for a driven and articulate Marketing Executive to join our team at the exciting intersection of fashion and artificial intelligence (AI) . This role is ideal for someone passionate about fashion, technology, and business development. This role involves working closely with fashion brands and fashion institutes , promoting our services , introducing them to AI-powered solutions that are reshaping the future of the fashion industry. Your ability to communicate value, build strong relationships, and contribute to business growth will be essential to your success. We encourage applications from female candidates , as part of our diversity and inclusion efforts. Roles and Responsibilities: Identify and approach new business opportunities within the fashion and lifestyle industry Engage with international and local fashion brands and institutes to understand their needs and offer custom AI-driven solutions Conduct client meetings and presentations, both within the city and in key cities like Mumbai and Bangalore Build long-term relationships and maintain regular follow-up with clients Lead negotiations and manage the sales process from introduction to closure Maintain detailed records of meetings, leads, and business development activities Meet sales targets and support overall revenue growth What Were Looking For: 1–2 years of relevant experience in marketing, sales, or business development Strong command of MS Office (Word, Excel, PowerPoint) Excellent communication, presentation, and interpersonal skills A self-motivated, confident, and professional demeanor An MBA is preferred, especially with an interest in marketing, business strategy, or fashion tech Willingness to travel for meetings and business development opportunities Skills: MS Office proficiency required Education: MBA (Master of Business Administration) Preferred

Role & responsibilities Serve as the primary point of contact for assigned clients, ensuring timely and effective communication Develop and execute strategic account plans to meet client goals and drive upsell/cross-sell opportunities Monitor client satisfaction and proactively address concerns to ensure long-term retention Collaborate with internal teams (sales, product, support) to deliver seamless client experiences Analyse account performance and prepare regular reports for stakeholders Create reports and dashboards for business Qualifications Bachelors degree 2-4 years of experience in account management, client servicing, or relationship management Strong interpersonal and communication skills Proficiency in CRM tools and Microsoft Office Suite Ability to manage multiple accounts and prioritize tasks effectively A proactive mindset with a passion for building lasting client relationships

Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Role Summary and Impact As part of the Global Operations Centre (GOC) , you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Implementation Planning who will: Responsible for oversight of the junior roles , this includes training and ongoing work quality. Regular two-way feedback is needed with onshore planning and pod leads covering workload and team performance. Planning Managers are responsible for the QA of all E2E media planning tasks across brand and performance media to ensure work is being delivered consistently accurately & on time. Operationally responsible for training and execution of olives, trafficking, creative management, launch and in-flight optimization management. Motivate junior team members, leading by example while teaching new skills. Provide timely and actionable feedback to aid in team development and improvement. Communicate effectively across all levels of the team. Understand when to escalate issues to managers. Provide awareness and recognition for jobs well done. Skills and Experience Media Planning are experts on the paid media landscape and how co nsumers interact with it. W e architect and steward holistic media plans throughout th ei r lifecycle, owning the creation of overall plans, cross-channel budget all ocation, in flight cross-channel optimization & reporting and post-campaign analysis. We are our clients key contacts for a unified view across all aspects of their campai gns, na rrating th e story of the campaign from planning recommendations through to PCA. Basic spreadsheet capabilities (VLOOKUP, Pivot Table) are a must. Superior presentation design skills, in slides or document format. Sound written and verbal communication skills, with the desire to learn and advance. Excellent organizational skills, close attention to detail and ability to quality control work. Ability to adhere to deadlines. Superb client relationship and management skills. Proven problem solving and decision-making skills. Ability to work independently and to collaborate in a team environment. Skilled in quantitative reasoning. Experience with planning activity across multiple markets is beneficial

Responsibilities: * Manage client relationships through effective communication and coordination. * Identify new business opportunities through cold calling and sales strategies.

Job Title: Business Development Manager - Cyber SecurityJob Location: Baner, Pune (WFO)Experience: 8+ YearsShift: 6.30 PM-3.30 AM IST - Monday to FridayQualification: ME , BE , MCA Job Description:BDM - Cyber Security will be responsible to achieve annual quota of Revenue for the Region that you are responsible. Must have strong knowledge on IT Security. This role is highly customer focused challenging and result oriented, which requires ability and willingness to travel and to be able to work in a growing organization. Skills & Responsibilities- Should have 8+ years of experience in responding to medium to large MSP/MSSP/End clients. Responsible for new Business generation via prospecting, qualifying, selling and closing services solutions and products. Manage client relationship through all phases of the sales cycle Provide a consultative solutions sales process to prospects Must have experience on Cyber security, Networking, Security Solution, Firewall. Should have services selling experience in SIEM, VAPT, EDR, XDR tool. Skills and flexibility to work on client side. Developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. Contacting potential clients to establish rapport and arrange meetings. Developing quotes and proposals for clients. Developing goals for the development team and business growth and ensuring they are met. Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive Sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. Must Have Skills- Mandatory experience in selling Cyber Security (EDR,XDR,VAPT), Network Security (Firewall/ NOC/SOC), Cloud, Infrastructure services selling experience. Client Engagement Excellent communication

Certified in SAP SF Employee Central Must have at least 2 or more Employee Central end to end implementation from planning to configuration through go-live Experience in preparation and execution of test scenarios, test scripts and cutover activities Must have worked on MDF and foundation objects business rules, workflows, data models, picklists, role based permissions, instance sync, release management and translation Must provide functional knowledge manage client relationships within context of individual role Relevant consulting or industry experience and experience in configuring, implementing and supporting one or more SAP SuccessFactors modules Experience on Position Management, Global Assignment, Reporting, Time-Off, time-sheet and Benefits Should have thorough understanding of EC integration with other SF Talent management modules Good knowledge of system configuration in Solution Design Configuration Workbook Replacement for Adrika Routh Location - Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

Engage customers warmly, understand their needs, build trust, handle objections, close sales smartly, and ensure post-sale satisfaction. Strong communication, empathy, and ethics are a must. Luxury retail experience is a bonus.

Skill required: Order Management - Order Management Designation: Sales Operations Senior Analyst Qualifications: BBA/BCom/Master of Business Administration Years of Experience: 5 to 10 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Has been a trainer for 5+ years and understands the training concepts, methodologies, assessment criteria & evaluation practices, coaching resources to come up the learning curve within the scheduled timelines - Excellent communication, presentation, and facilitation skills - Ability to design engaging training materials and adapt training delivery based on audience needs What are we looking for - Proven experience in sales operations training within a BPO environment, preferably with a focus on sales operations - Order Management -(Entry/Validation, Return, Querries and Closure), - Strong understanding of sales methodologies, CRM systems, and best practices - Has been a trainer for 5+ years and understands the training concepts, methodologies, assessment criteria & evaluation practices, coaching resources to come up the learning curve within the scheduled timelines - Excellent communication, presentation, and facilitation skills - Ability to design engaging training materials and adapt training delivery based on audience needs - Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills Roles and Responsibilities: - Proven experience in sales operations training within a BPO environment, preferably with a focus on sales operations - Order Management -(Entry/Validation, Return, Querries and Closure), - Strong understanding of sales methodologies, CRM systems, and best practices - Has been a trainer for 5+ years and understands the training concepts, methodologies, assessment criteria & evaluation practices, coaching resources to come up the learning curve within the scheduled timelines - Excellent communication, presentation, and facilitation skills - Ability to design engaging training materials and adapt training delivery based on audience needs - Strong analytical skills to interpret sales data and identify training areas for improvement - Proficiency in Microsoft Office Suite and learning management systems Qualification BBA,BCom,Master of Business Administration

Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Service Delivery Plan, deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g. client-site, delivery center) Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement Implement standard SLA commitments and other financial/operational metrics for client(s)/portfolio(s) Support the achievement of contract controllable income (CCI) targets,a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Client ManagementDevelops and manages key internal/external client relationships. Demonstrates thorough understanding of client relationships/business practices.Evaluates, responds to, and tracks/trends client feedback in areas of responsibility to promote Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.Performance ManagementOversees and promotes consistent application of human resource processes including performance management, career development, salary review, and resource allocation within area of responsibility.Manages team mix to the standard pyramid for type of Client Service Team/Service Delivery Team, headcount, macro resource load balance (rolling 3 months), utilization, overtime etc. and escalate issues when required according to established practices. What are we looking for S AND PROFICIENCY EXPECTATIONSBelow are the skills and minimum levels of proficiency (or depth of skill) that employees in this role are expected to possess. Adaptations to these criteria apply in some countries. Competency NameProficiency Level (Refer Defn. below)Budgeting and ForecastingProficient (P2)Client Relationship DevelopmentExpert (P4)Workforce ManagementAdvanced (P3)Cost ManagementProficient (P2)Effective CommunicationsAdvanced (P3)Metrics & ReportingAdvanced (P3)Operational ExcellenceAdvanced (P3)Operations ManagementAdvanced (P3)Problem-Solving & Escalation ManagementExpert (P4)Process ImprovementAdvanced (P3)Project ManagementProficient (P2)Real Time Call ManagementAdvanced (P3)Resource ManagementAdvanced (P3)Service Quality ManagementAdvanced (P3)Team ManagementAdvanced (P3)NegotiationProficient (P2)Stakeholder ManagementExpert (P4)Executive PresenceProficient (P2)Able and willing to work U.S. time and as needed (i.e., night shift)Employee must be able and willing to travel to and work from locations determined at the discretion of project leadershipAdditional tasks not indicated may be assigned by immediate supervisor / leadershipCyclical work shift including work hours at nightClient location holidays are observed instead of local country holidays Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hiring for an International Banking Voice Support Job role Any Graduate/Undergraduate can apply Min. 12 months experience in any International Voice Support Salary: Hike - Max. 4.25 LPA CTC Rotational Night Shifts, 5 days Working Required Candidate profile Should have Excellent English Communication Both Side Cabs: West Delhi, South Delhi & Gurgaon residents only Job Location: Udyog Vihar, Gurgaon (Work from Office) Perks and benefits Allowances, Provident Fund, and Insurance benefits