1136 Chatbot Jobs - Page 7

Responsibilities: Design, develop & test chatbots using Conversational AI, Dialogflow & Amazon Lex. Collaborate with cross-functional teams on bot integration & optimization. Here’s a tailored job description for a Conversational AI Developer with Analytics focus—perfect for roles that blend natural language tech with data-driven insights: Job Title: Conversational AI Developer & Analytics Specialist Job Summary We’re seeking a skilled developer to design, build, and optimize conversational AI systems—chatbots, voice assistants, and virtual agents—while leveraging analytics to enhance user experience and business outcomes. You’ll work at the intersection of AI, NLP, and data science to create intelligent, adaptive, and insightful conversational interfaces. Key Responsibilities Design and develop conversational agents using platforms like Dialogflow, Amazon Lex, Rasa, or Microsoft Bot Framework. Integrate AI solutions with backend systems, APIs, and databases. Implement NLP and NLU models to improve intent recognition and contextual understanding. Analyze user interaction data to identify trends, optimize flows, and improve engagement. Collaborate with UX designers, data scientists, and product managers to align AI behavior with user needs. Monitor and fine-tune bot performance using analytics dashboards and A/B testing. Ensure compliance with data privacy and ethical AI standards. Required Skills Proficiency in Python, JavaScript, or Node.js. Experience with NLP libraries (spaCy, NLTK) and ML frameworks (TensorFlow, PyTorch). Strong understanding of analytics tools (e.g., Google Analytics, Power BI, or custom dashboards). Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent problem-solving and communication skills. Preferred Qualifications 2–5 years of experience in conversational AI or chatbot development. Background in data science or analytics. Experience with LLMs and prompt engineering is a plus. If you’d like, I can help you tailor this for a specific company or role—or even turn it into a compelling LinkedIn summary. Want to go that route?

Description Summary: As a Product Delivery Manager in the Benefits Accounts team, you will play a crucial role in supporting the product teams and your primary responsibilities will include ensuring organizational readiness, managing release notifications, and overseeing the updating of chatbot intents for newly released items. You will work closely with cross-functional teams to drive successful product launches and maintain a high standard of customer satisfaction. Role Organizational Readiness: Develop and implement comprehensive readiness plans for new product releases. Coordinate with stakeholders across various departments to ensure alignment and preparedness. Conduct training sessions and create documentation to support product rollouts. Release Management Manage and communicate release schedules, ensuring timely and efficient product launches. Create and distribute release notifications to internal and external stakeholders. Monitor and track release progress, identifying and resolving any issues that arise. Chatbot Management Oversee the updating of chatbot intents to ensure accurate and timely information for newly released items. Collaborate with the chatbot support team to integrate new product information. Regularly review and optimize chatbot responses to improve customer interactions. Collaboration And Communication Serve as the primary point of contact for release-related inquiries and updates. Foster strong relationships with product, engineering, marketing, and customer support teams. Provide regular status reports and updates to senior management. Continuous Improvement Analyse release processes and identify opportunities for improvement. Implement best practices and standard operating procedures to enhance release efficiency. Stay up-to-date with industry trends and incorporate relevant innovations into the release process. Qualifications Requirements: 5+ years demonstrated experience in stakeholder and/or change management. Experience in the consumer directed healthcare (spending accounts such as HSAs, FSAs, HRAs) is highly desirable. Experience leading organizational change initiatives related to product technology and innovation. Ability to effectively manage change and drive adoption of new technologies and processes within the organization, fostering a culture of innovation and continuous improvement. Experience using tools including Sharepoint, JIRA, Confluence and other MS Office Suite tools, especially Outlook & PowerPoint Must have a strong consultative approach to problem-solving and project management, and a desire to exceed expectations at every turn Ability to build, maintain and manage multiple stakeholder relationships and projects at multiple levels within the internal organizations including service center, training and client relationship teams. Ability to influence key stakeholders (internal and external) via formal and informal channels High level of business acumen Ability to coordinate teams across WTW segments Team-oriented and collaborative Ability to co-ordinate and own the production validation coordinating with different teams

Role: Telecom Manager Location: Gurugram Mode: Work from Office 24*7 Profile Summary: The demand for skilled Telephony Managers, particularly those with expertise in cloud-based contact center solutions like NICE inContact, Genesis or Amazon Connect. We are looking for professionals who can enhance customer interactions, streamline operations, and leverage technology to drive business success. ​ If you're considering a career as a NICE inContact Telephony Manager, focusing on developing technical expertise, problem-solving skills, and effective communication will be key to success in this role. Primary Job Responsibility: Collaborate with senior management to develop and execute strategies that align with organizational goals. Establish implementation strategy and metrics-driven processes to ensure quality of delivery and uptime of IT infrastructure. Negotiate with vendors, outsourcers, and contractors to secure and manage infrastructure-related products and services. Develop disaster recovery plans and conduct testing to detect faults Engage with clients to understand their business objectives and translate them into technical requirements. This role is primarily responsible for Design, Engineering and operations of Global Supper of Contact Center Technology that are built on heterogeneous platforms consist of Cloud Contact Center like Nice InContact, Genesis, Amazon Connect and Audio codes Work closely with business units, IT departments, and external vendors to align telephony solutions with o Provide subject matter expertise and guidance on best practices. Routing & Workflow Optimization: Design and implement skills-based routing strategies to efficiently direct customer interactions to the appropriate agents. Continuously assess and refine workflows to enhance customer experience and operational efficiency System Implementation & Integration: Lead the deployment and integration of NICE inContact CXone solutions, including voice, chat, email, and SMS channels. Collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using API Lead the response to telephony-related incidents, coordinating with technical teams to resolve issues promptly. Communicate effectively with stakeholders during incidents and ensure thorough documentation. Education and Essential Experience: Bachelor degree in Engg. 10+ years’ overall experience. Good to have Contact Center domain exp Project / Implementation experience is must Good exp in team management Certifications in contact center management or NICE CXone platforms are advantageous Key Enablers: Has to play pivotal role in designing, implementation, documentation, project management and handover of the projects to the technology team for business-as-usual support. Strong operational experience, understanding of systems maintenance, licensing, configurations and disaster recovery, SLA's management, vendor management etc. Should have fair understanding of Network basics, additional certifications in voice/ network stream would be beneficiary. Compliance and security related understanding with respect of voice devices & various platforms. Should be forward looking and have good industry trends and forthcoming technologies in the voice arena like Omni channel capabilities, chatbot, speech analytics, virtual assistant, Amazon connect etc\ Strong Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on premise-to-cloud migration deployments Has to be a good team player, and lead from the front in setting up appropriate learning and conducive environment for development of team. Ability to work effectively on multiple projects at a time Keeps documentation up to date for all telecommunications systems but not limited to toll / toll-free numbers, call center routing, trunk routing and voice announcement scripts. Interacts with end-users (including internal & external clients) in developing solutions to problems or creating efficiencies pertaining to Telecom processes that impact business. 24/7 availability for remote support also apart from regular office hours Act as a Single Point of Contact for assigned projects to ensure all infrastructures is deployed according to the standards. Excellent verbal and written English communication, interpersonal and customer service skills. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

We’re hiring a Technical Associate Product Manager to help scale our Agentic platform— AI Assist by integrating with third-party systems like Workday, SuccessFactors, Keka, UKG and ServiceNow to automate workflows for our users. This role sits at the intersection of product management and engineering. You’ll own the building blocks—APIs, workflow templates, authentication setups, and extensibility frameworks—that make our chatbot smart enough to talk to complex systems and automate high-value user actions. You’ll work with engineers, designers, and customer teams to ship secure, scalable, and reusable integrations that can be configured per customer need. You should have a strong technical foundation: you’ve either shipped production APIs yourself or worked shoulder-to-shoulder with developers on integration-heavy features. No. of Positions- 1 What will you be doing? Collaborate with Sales and prospects – join discovery calls to assess integration feasibility, gather technical requirements, and shape early-stage solutions that align with our product capabilities. Drive customer implementation and launch – own post-sale project execution: define launch plans, coordinate with internal engineers and customer IT teams, assign action items, manage blockers, and ensure successful go-live. Balance build vs reuse vs buy – evaluate whether a requested integration requires net-new development, can be handled by existing templates, or is better served via iPaaS tools. Own the integration backlog – maintain an up-to-date list of all requested and in-progress workflows, rank items by customer impact and dev effort, and ensure the top priorities are clearly scoped and ready for each sprint.; keep Jira squeaky‑clean. Write technical specifications – define API request/response formats, expected headers, authentication flows, error-handling logic, and edge-case behaviours. Include sequence diagrams and retry strategies where applicable. Prototype in Postman & code – build working API call chains using tools like Postman and Python/Javascript scripts to validate endpoint behaviour, simulate user flows, and provide engineers with reproducible examples for faster hand-off. Run UAT with customers – set up test scenarios and sandbox users, walk through each workflow step with real input values, confirm integration success criteria, and capture evidence for stakeholder approval. Who will you work with? Aditya,Gaurav, and of course, the rest of the jovial inFeedo team. Is that you? At least 1 year in a customer-facing technical role (e.g., solutions engineer, implementation specialist, pre-sales/solution consultant) — you’ve worked directly with prospects or customers to understand their requirements, propose integration approaches, lead technical discussions, and validate solutions in real-world conditions. At least 1 year as a developer — you’ve personally built and shipped production-grade API integrations or backend features that went live Solid grasp of integration fundamentals — hands-on experience with REST, JSON, OAuth 2.0, and webhooks; Familiarity with API schema formats like OpenAPI, WSDL is expected. Proficient in Postman and one scripting language (Python or JavaScript/TypeScript) — able to create test harnesses, mock APIs, or automate validation flows. Clarity in communication — write PRDs that engineers can implement without back-and-forth, draft clear and concise emails to customers and their IT teams, and document decisions rigorously. Structured thinking — break down complex problems into logical steps, clearly map workflows across systems, and prioritize effectively. Ownership mindset — you chase blockers, drive timelines, and push features to the finish line without waiting for hand-holding. Cross-functional collaboration — proactively align with engineering, sales, and customer teams to gather requirements, assign technical action items, and maintain accountability through project milestones What happens after you apply? Step 1 : Within 15 days of your application - which is wholesome, original & expressive - our People Team will reach out to you for a quick chat. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role. Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task. Step 4: After a quick interaction with the People Team, If our vibes match, a tête-à-tête with the inFeedo's leadership team follows If we mutually enjoy the 4 steps, we onboard you with a big smile :) Our expectations before you click “Apply Now” Read about inFeedo and Amber At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :) We are an equal-opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or education. [Passion>Skills>Education]

About the Role: We are seeking a skilled and enthusiastic Power Platform Developer with 1–4 years of experience to join our growing team. The ideal candidate will have hands-on expertise in building and managing business applications using Microsoft Power Platform components including Power Apps, Power Pages, Power Automate, and AI Builder, alongside a solid foundation in web technologies and API integrations. Key Responsibilities: Design, develop, and deploy solutions using Power Apps (Canvas & Model-driven), Power Pages, Power Automate (Flow), and Power BI. Create and manage SharePoint Online lists and libraries, Excel Online integrations, and SQL Server backends for app data storage and reporting. Develop interactive dashboards and automate business workflows across departments using Power Automate. Build intelligent applications leveraging AI Builder and chatbot components. Integrate external APIs and services within Power Platform solutions. Collaborate with cross-functional teams to gather requirements, propose solutions, and implement scalable low-code/no-code applications. Troubleshoot and optimize existing apps for better performance, usability, and scalability. Document processes, workflows, and best practices for maintenance and knowledge sharing. Required Skills & Qualifications: 1–4 years of hands-on experience with Microsoft Power Platform: Power Apps (Canvas and/or Model-Driven) Power Pages / Power Portals Power Automate / Flow Power BI (basic reporting and visualization) AI Builder and chatbot development Experience with SharePoint Online, Excel Online, and SQL Server as data sources. Strong foundation in core web technologies: HTML, CSS, JavaScript. Familiarity with API integration and data connection setup. Good understanding of data modeling and basic relational database concepts. Strong analytical, problem-solving, and communication skills. Preferred Qualifications: Microsoft certifications in Power Platform (e.g., PL-100 , PL-200 , PL-400 ) are a strong advantage . Completion of relevant low-code/no-code development training or certification programs. Exposure to Microsoft Dynamics 365 or Azure services is a plus. Experience working in Agile or hybrid project environments. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Benefits: Commuter assistance Leave encashment Paid sick time Provident Fund Shift: Fixed shift Morning shift Work Days: Monday to Friday Work Location: In person

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking a highly skilled and experienced People Operations Specialist to drive continuous improvement and process optimization within our Shared Services organization. This role combines deep process excellence expertise with strong technical skills in ServiceNow, self-service portal design, and AI chatbot integration . You will lead initiatives to enhance service delivery, drive automation, and enable data-driven decision-making across Shared Services. What you’ll be doing ServiceNow Process Management & Analytics Design and develop self-service portal on ServiceNow , enabling intuitive access to services and information (include knowledge management) Lead the integration of AI-powered chatbots within the portal to facilitate intelligent case routing, knowledge retrieval, and user support. Design and build ServiceNow process workflows and analyze workflows to streamline operations, reduce handoffs, and improve service levels across HR Design and build SNOW dashboards, and performance analytics to track KPIs, SLAs, and service trends. Ensure ServiceNow internal process documentation is up to date and aligned with business needs. Process Excellence & Continuous Improvement Analyze existing workflows and identify opportunities to streamline operations, reduce cycle times, and improve service quality. Establish and promote standardized best practices, process governance, and cross-functional collaboration. Partner with functional teams (HR, Finance, IT, etc.) to develop and implement best-in-class processes and governance. Stakeholder Collaboration & Change Management Engage with business stakeholders to define requirements for digital self-service capabilities and enhanced customer experiences. Drive adoption of new tools and processes through effective change management, training, and communication strategies. Act as a liaison between Shared Services, IT, and external vendors for ServiceNow and chatbot enhancements. Governance, Compliance & Knowledge Management Ensure all process and service documentation is maintained and aligned with compliance requirements. Champion knowledge management by enabling content curation, lifecycle management, and chatbot integration for easy access to FAQs and SOPs. What you’ll bring to the role Education: Bachelor's degree in Business, Engineering, Information Systems, or related field (Master’s preferred). Experience: 8+ years of experience in Shared Services, Process Improvement, or Business Operations with at least 2 years in a leadership or senior specialist role. [or 6+ years with a Master’s degree] Technical Skills: Deep hands-on experience with ServiceNow (e.g., HRSD, ITSM) including portal design and workflow configuration. Demonstrated experience in designing AI-powered self-service portals and integrating chatbots (e.g., ServiceNow Virtual Agent, or third-party tools). Familiarity with natural language processing (NLP) concepts and chatbot training methodologies. Proficiency in data visualization and reporting tools such as ServiceNow Performance Analytics. Soft Skills: Strong analytical and problem-solving skills, excellent communication and stakeholder management abilities, and a high degree of organizational acumen. Key Competencies: Strategic and Operational Thinking Process Optimization & Automation Change Leadership Data-Driven Decision Making Cross-Functional Collaboration #LI-Hybrid What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for an expert in machine learning to help us extract value from our Electromyography [EMG] data You will lead all the processes from data collection, cleaning, and preprocessing, to training models and deploying them to production The ideal candidate will be passionate about artificial intelligence and stay up-to-date with the latest developments in the field Qualifications:- Knowledge of ML-AI tools is mandatory, and- Bachelor's Degree in Engineering or equivalent education or job experience Skills, Abilities, Competencies Required: Must have excellent interpersonal and communication skills (verbal and written) Willingness to work flexible hours as needed Be able to follow detailed procedures and ensure accuracy and quality in documentation and data Must have the ability to adapt to changing pace within the company, with frequent interruptions Must demonstrate flexibility and willingness to adapt to diverse roles as a member of the core team Willingness to learn needed skills on the job in order to enhance performance Proficient in using Google Workspace

Very Urgent: AI Specialist / Gen AI Specialist with LLM Company: AurumData Solutions Experience: 8+years Location: Hyderabad Job Mode: Permanent Work Type: Work From Office Key Skills: AI/GenAI, LLM, RAG,NLP, Python, ML/DL, TensorFlow, PyTorch, Scikit-learn, cloud platforms (AWS, GCP, or Azure) AI Specialist Job Description: We are seeking an experienced AI Specialist to develop, implement, and optimize artificial intelligence (AI) and machine learning (ML) models. The ideal candidate will have a strong background in AI, deep learning, natural language processing (NLP), and data science. This role involves collaborating with cross-functional teams to integrate AI-driven solutions into business processes, enhancing efficiency, automation, and decision-making. Required Skills & Qualifications Bachelor's or Masters degree in Computer Science, AI, Machine Learning, Data Science, or a related field. 5+ years of experience in AI/ML development and deployment. Proficiency in programming languages such as Python, R, or Java. Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, etc.). Strong understanding of deep learning architectures (CNNs, RNNs, Transformers, GANs). Experience with NLP, speech recognition, or computer vision. Knowledge of cloud-based AI services (AWS SageMaker, GCP AI, Azure ML). Familiarity with big data technologies (Hadoop, Spark, Kafka) is a plus. Strong problem-solving skills and the ability to work in a collaborative environment. Excellent communication skills to convey AI concepts to non-technical stakeholders. Design, develop, and deploy AI/ML models to solve complex business problems . Implement machine learning algorithms, including supervised and unsupervised learning, deep learning, and reinforcement learning. Work with large datasets to extract insights and build predictive models. Develop AI-powered applications, including chatbots, recommendation systems, and computer vision solutions. Collaborate with data scientists, engineers, and business analysts to align AI solutions with business needs. Optimize AI models for performance, scalability, and accuracy. Conduct research on emerging AI technologies and recommend their adoption. Ensure AI solutions comply with ethical AI principles, privacy regulations, and security guidelines. Use cloud platforms (AWS, GCP, or Azure) to deploy and manage AI models. Continuously monitor and improve AI models based on real-world feedback and data. Preferred Qualifications AI certifications (Google Professional ML Engineer, AWS Certified ML Specialist, etc.). Experience in AI-driven automation and decision intelligence. Knowledge of edge AI and federated learning techniques. If you are interested, kindly send your updated profiles to Balaram@aurumdatasolutions.com Regards, Balaram K Mobile No: +91- 9000749410 / 9848771366 Email: Balaram@aurumdatasolutions.com

Job Title: Lead Coordinator - Digital Marketing Operations Location: Kolkata Industry: Eye Care / Nonprofit Function: Digital Marketing Operations Experience: 2–4 years of experience in digital coordination or marketing operations Employment Type : Full-time Reporting To: GM – Digital Initiatives Job Summary / About the Role: We are seeking a proactive and detail-oriented Digital Marketing Operations Coordinator to support the digital marketing and communication efforts across platforms. The ideal candidate will have a good understanding of digital tools, MS-Excel, data analysis, and technical coordination, with a knack for managing reporting, digital platform health, and cross-team communication. Experience in nonprofit or healthcare sectors will be preferred. Key Responsibilities: Data, Reporting & Analysis Pull data from platforms like Google Analytics, Search Console, Google Business Profiles, CRMs, and social media insights to generate monthly, quarterly, and annual reports. Track keyword rankings on Google to maintain and update data on dashboards every month. Analyze keywords and search volumes for campaign planning and SEO optimization using tools like Google Keyword Planner, SEMrush, and UberSuggest. Track and report on key metrics such as website traffic, organic visits, online leads, appointment bookings, patient conversions (OPD visits, surgeries), donations received, and lead performance by channel. CRM & Lead Management Upload leads received via email, social media, WhatsApp ChatBot, etc., into the CRM. Monitor CRM daily to ensure accurate data flow, proper lead staging, and deal updates for patient or donor journeys. Ensure data hygiene on CRM platforms and coordinate with the tele-calling team to ensure lead follow-ups, notes, and status updates are captured in the CRM. Digital Coordination & Operations Respond to and forward emails to concerned departments; monitor shared inboxes. Manage content updates across platforms (website, mobile app, social media) as requested by the team. Handle daily review and comment responses across Google and social media platforms. Monitor inappropriate Google Business images and coordinate with Google support for takedown. Assist with local SEO efforts—create local citations and listings to improve regional visibility. Monitor spam backlinks and execute disavows via Search Console. Campaign Support Coordinate WhatsApp and SMS campaigns; monitor credit balances and ensure smooth execution. Maintain updated headers and templates on DLT platforms; coordinate for new approvals or issues. Schedule social media posts via Hootsuite and post manually if needed. Vendor & Finance Coordination Track invoices, bills, and POs; ensure timely submission to the finance team. Follow up with the purchase team and finance team on payments to vendors. Coordinate with external vendors, developers, and hosting teams for issue resolution, deployments, or updates. Website & Tech Monitoring Act as the first point of contact for digital tech support requests; resolve or escalate as needed. Perform basic website admin tasks—user roles, content updates, plugin checks, etc. Track uptime and performance of all digital assets including websites, WhatsApp bots, donation gateways, and business listings. Assist with testing and rollout of new digital tools, system integrations, or features. Cross-Team Support Coordinate with internal ops and marketing teams for new business listings or Google customizations. Work with fundraising teams to ensure donation tracking is aligned across platforms. Required Skills & Qualifications: Bachelor’s degree in Marketing, IT, Communications, or related field. 2–4 years of experience in digital coordination or marketing operations. Hands-on experience with Google Analytics, Google Search Console, and CRM tools. Familiarity with keyword research and SEO tools (e.g., Keyword Planner, SEMrush). Good working knowledge of Excel/Google Sheets, dashboards, and reporting. Experience with campaign tools (WhatsApp, SMS, DLT platforms). Strong organizational and follow-up skills. Strong proficiency in Microsoft Excel – including functions like VLOOKUP, pivot tables, charts, conditional formatting, and data cleaning. Proactive, solution-driven, and highly detail-oriented. Basic understanding of web technologies and content management (WordPress preferred). Familiarity with Google Business Profiles, Hootsuite, or other social schedulers.

FOR IMMEDIATE HIRE: Machine Learning Engineer (NLP & Conversational AI) Gurugram, India Laika AI is seeking a highly skilled and innovative Machine Learning Engineer with a specialized focus on Natural Language Processing (NLP) and chatbot development to join our dynamic team. This full-time, on-site role is an exceptional opportunity for a talented individual to contribute to the forefront of the AI and blockchain revolution. Remuneration - 7-9 LPA Company Description Laika AI is a pioneering Web3 company at the forefront of the artificial intelligence and blockchain revolution. We provide cutting-edge solutions that combine advanced algorithms, machine learning, and decentralized Web3 technology to empower individuals and organizations. Our focus extends to building intelligent systems that can understand and interact with users in a seamless, conversational manner. By integrating sophisticated Natural Language Processing and generative AI into our Web3 framework, we are uniquely positioned to drive innovation and redefine the boundaries of decentralized applications. Role Description This is a full-time on-site role for a Machine Learning Engineer at our Gurugram location. The successful candidate will be a key player in the development of our next-generation AI-powered products. Responsibilities will include the end-to-end development of advanced NLP models and the creation of intelligent, responsive chatbots utilizing the ChatGPT API and other leading large language models (LLMs). The role will involve designing and implementing machine learning pipelines for text data, fine-tuning pre-trained models, and working in close collaboration with our product and engineering teams to deliver high-impact AI solutions. Key Responsibilities: Designing, developing, and deploying robust NLP models and algorithms to power our applications. Building and refining sophisticated chatbot systems using the ChatGPT API and similar generative AI technologies. Processing and analyzing large volumes of text data to extract meaningful insights and patterns. Developing and optimizing data pipelines for model training, evaluation, and deployment. Staying at the forefront of the latest advancements in NLP, LLMs, and conversational AI to drive innovation within the company. Qualifications Essential: Proven experience in Natural Language Processing (NLP), including hands-on experience with techniques such as sentiment analysis, named entity recognition (NER), and text classification. Essential: Demonstrable experience in developing and deploying chatbots and conversational AI systems using the ChatGPT API or other large language models (e.g., GPT-4, Llama, Gemini). Solid background in Computer Science and Statistics, with a deep understanding of machine learning algorithms and principles. Proficiency in designing, building, and optimizing neural networks and statistical models. Strong programming skills, particularly in Python, and experience with relevant ML/NLP libraries (e.g., TensorFlow, PyTorch, Hugging Face). Exceptional analytical and problem-solving abilities, with a keen eye for detail. Excellent teamwork and communication skills, with the ability to articulate complex technical concepts to a diverse audience. A Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field is highly desirable. Knowledge of blockchain technology and the Web3 ecosystem is a significant advantage.

Locations: Mumbai, Pune, Delhi, Chennai, Hyderabad, Bengaluru, Kolkata, Ahmedabad Working at Teach For India: Teach For India is on a journey to reach an India free of poverty and filled with love by ending educational inequity in our country. Fifteen years into our journey we are a movement of ~5000+ Alumni working at all levels of the education system, who are reaching 1 in 10 children across the country. These Alumni have graduated from our two-year Fellowship Program where they taught in under-resourced classrooms to put ~33,500 low-income children on a different life path. Today, we have ~1000 Fellows and are the largest pipeline of driven, skilled talent into the educational ecosystem in India. Over 16,000 Teach For India students have appeared for the 10th grade board examinations till date, with an impressive 95% pass rate across cities as of November 2024. In 2022, we embarked on Phase 4, our fourth strategic phase. We have a bold and ambitious ten-year journey ahead of us that aims to grow 50,000 leaders, who will work collectively, and with love, to transform the lives of 1 in 10 low-income children in our regions, through an education that unleashes the potential of self, others and India. In this decade, five key priorities will lead us to this vision. Strengthen our core Fellowship to build strong teacher leaders who provide an excellent and equitable education to our children and continue to do so beyond the Fellowship Scale our impact by strategically introducing additional Fellowships as alternative pathways for leadership development Match the Alumni of our programs at an intersection of their interests and the needs of the system and our children Advocate for key issues that impact educational equity, and engage 3.5% of the population in the movement for educational equity Act collectively with our Alumni to learn about and address key issues in our regions. Our work will only be completed when we have built a movement of leaders that is large enough to ensure that every child in India attains an excellent education. We pride ourselves as being a passionate, idealistic, mission-driven team of individuals. We’re committed to learning and excellence in our roles, and to being deeply rooted in our core values. What Teach For India Can Offer You: The opportunity to be part of one of the most established and visionary movements in the education sector in India which is at a pivotal point in terms of expanding its scale and outreach across the nation and working with changemakers across the country. A challenging yet flexible workplace in which every individual employee’s Staff journey is tracked for excellence and leadership development. A work environment in which employees’ holistic well-being is a core priority, enabling people to be their best selves. Access to connections and resources from the global Teach For All network that includes partner organizations spanning 50+ countries across 6 continents. Remuneration that is competitive within the top quartile of the Indian NGO pay scales, and a benefits package that includes extensive medical insurance and maternity coverage for both parents. Position Summary: Note: This is a one-year part-time Consultant role subject to long-term renewal. Reporting to: Senior Manager, Product Implementation- Firki Works closely with: Firki Program team leads, support staff, product vendors, partners etc. We are looking for a Consultant, Firki Product- a collaborative and detail-oriented individual to lead Firki’s implementation success and deepen partner relationships within our programs. This person will be the primary point of contact between the product team and program teams — ensuring smooth feature rollouts, tracking user feedback, and supporting scale and adoption across initiatives. They will also contribute to strategic cross-vertical projects by supporting pilots, sharing insights, and helping expand the product lens across teams. Team Overview: Firki is Teach For India’s Online Teacher Education Portal: a world-class, open-source blended learning programme for teachers across India to access, use and transform their teaching practice. It focuses on building skills and understanding on general pedagogy, personal development, school & community relations, and the education landscape. It is designed for both in-service and pre-service educators to improve their practice and student outcomes. Firki has 100,000+ users across India out of which 35,000+ are enrolled in the platform for courses, and a webinar database of 25,000+ participants. The long-term vision for Firki is to be the most accessible and effective route to a high-quality alternative teacher certification in India. Firki takes a 70:20:10 approach to teacher training in which 70% of the learning happens through actual teaching practice in the classroom, 20% through coaching, mentoring and communities of practice (webinars and online learning circles), and 10% through the different learning opportunities that the platform offers like courses, webinars and resources. Firki’s Programs: Firki supports multiple educator-focused blended or asynchronous programs run by different teams across the organization. These programs vary in scale and format — from large-scale government partnerships of thousands of users to smaller pilot cohorts of a few hundred — and typically use Firki for training delivery, progress tracking, and communication. Eg: Firki’s School Leadership Program focusing on working with and upskilling school leaders, Firki’s Teacher Coach Development program working on building coaching skills for teacher coaches and many more. Firki Partners: Partners may include internal program teams across the organization (who use Firki to run their educator support programs), as well as external collaborators such as NGOs, government departments, who engage with Firki’s platform and tools. Responsibilities: As the Consultant, Firki Product: Firki (70%) Implementation & Support Act as the primary point of contact for the Firki Program team, managing all implementation requests and user support. Lead the implementation and quality check of product features (e.g., gamification, WhatsApp bot, content discoverability). Work with program partners to ensure alignment in implementation and surface need. Create and maintain implementation documentation, user guides, internal workflows, SOPs, and FAQs. Resolve user queries related to programs, courses or the platform. Ensure platform/program readiness and platform hygiene before and after launches. Design user surveys, gather feedback, participate in user interviews and observations to improve user experience and the product. Monitor usage data, identify patterns, and recommend iterative improvements. Program & Partner Collaboration Communication and collaboration with other teams using Firki or its infrastructure. Share product updates, usage tips, troubleshoot, and resolve issues with relevant stakeholders. Train or onboard new members or program stakeholders to use features effectively. Proactively identify areas where tech solutions can improve experience or scale programs. Team support Contribute to Firki team projects as and when needed. Represent the product and the Firki team at meetings, webinars, and conferences. Collaborate with other verticals at Teach For India as and when needed. Be part of team calls and other initiatives within the team. Cross-Team Product Support (30%) Support product pilots and shared infrastructure projects across other Movement Building verticals. Help draft user journeys, feedback forms, or implementation SOPs for shared features. Bring back user insights to the core product team and support iteration. As a Consultant at Teach For India Contributing to the team goals and priorities beyond individual goals and priorities Serving as an ambassador of the Teach For India brand and an advocate for our work and for educational equity in our country through both internal and external communication after committing time in our classrooms to understand our work more deeply. Supporting with key organizational areas such as Recruitment, Selection, Fundraising, Volunteering, Movement Building. Minimum Qualifications, Experiences and Expectations: 3–5 years of experience in project management, product implementation/operations or program design. Strong communication and stakeholder management skills. Comfortable with using platforms like LMSs (Moodle), data dashboard, spreadsheets. Organized, dependable, detail-oriented, adaptable to remote work setting. Problem-solver with a user-first mindset and keen to take initiative. Aptitude to learn new technologies, skills, stay updated with technological developments. Experience in driving operations in high pressure, goal driven environments. Preferred Qualifications, Experiences and Expectations: Previous experience in teaching/education would be an added advantage (not mandatory). Prior experience working in ed-tech, learning design, or nonprofit digital programs. Basic familiarity with tools like Moodle, WhatsApp bots, or gamification platforms. Understanding of how asynchronous and blended learning programs work. Experience with Chatbot building and implementation. Note: We want to hear your unique voice and perspectives through the process, hence all applicants are expected to personally author statements of purpose/essays in the application form. Sole use of AI or Chat-GPT based tools may lead to disqualification from the process.

About Unicommerce: Unicommerce is a leading e-commerce enablement SaaS platform that powers end-to-end e-commerce operations for brands, marketplaces, and logistics providers. Its full-stack solutions streamline both pre-purchase and post-purchase processes, driving efficiency and growth. Convertway by Unicommerce is a marketing automation platform that enhances customer engagement. It helps brands increase sales by capturing visitor data, automating WhatsApp and SMS communications, running campaigns, and providing chatbot support. Uniware is an advanced order processing platform that optimizes operations after an order is placed. It enables seamless inventory management, multi-channel order processing, returns handling, and payment reconciliation. Uniware offers seller, order, warehouse, and inventory management, along with omnichannel solutions. Shipway by Unicommerce is a logistics platform that reduces shipping costs through courier aggregation and automation. Its key solutions include smart courier allocation, order tracking, and return automation. For more information, visit https://unicommerce.com Follow Unicommerce on LinkedIn Instagram and Twitter. Stay updated with our current open roles across functions and visit our careers page. Job Description: A technology enthusiast who is comfortable being part of a small, highly visible, tight-knit team and can collaborate closely with team leads and architects to accomplish your goals. You own your part of the product line, your staffing decisions, prioritization and the operational excellence of the platform. Responsibilities: Help define Technical Roadmap and own the entire product delivery end to end. Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies. Improve, optimize and identify opportunities for efficient software development processes. Hire, Develop and Retain a strong team of engineers. Keep abreast of the changes in the industry and champion new technologies and development processes within the team. Apply If You have: Graduation/Post Graduation degree in Computer Science (IITs, IIITs and NITs preferred) 8+ years of strong experience in JAVA(Spring/Hibernate/JPA/REST), with good exposure to MySQL Experience with Tomcat, Jetty, Node, ActiveMQ, Kafka, Zookeeper, Hazelcast, MySQL, MongoDB, Bootstrap, ReactJS, AWS EC2, S3, ELB, Java, JS, Python Experience working with agile teams and making rapid decisions in dynamic and disruptive environment. 3+ years of leading and managing a team consisting of backend, frontend and QA. Hands on writing and reviewing code Exceptional design and architectural skills. Strong communication skills.

About the Role: We’re looking for passionate AI/ML interns to join our core team and work on cutting-edge AI chatbot development using LLMs, prompt engineering, and fine-tuning. This role offers high ownership, real-world projects, and a Pre-Placement Offer (PPO) for high performers. ⸻ Key Responsibilities: Build and enhance AI chatbots using Python and LLMs Design, test, and optimize prompts and fine-tune language models Deploy simple AI applications using Docker and basic AWS Collaborate with the team via GitHub and contribute to fast-paced sprints. Document and share project progress clearly and regularly ⸻ What We’re Looking For: Strong understanding of Python, GenAI concepts, and chatbot design Experience with GitHub, Docker, and basic cloud tools Familiarity with prompt engineering and large language models (LLMs) Clear communicator, problem-solver, and team player ⸻ Perks & Benefits: Monthly stipend of ₹5,000 to ₹8,000 PPO opportunity based on performance Learn directly by working on real GenAI use cases Join a fast-growing AI-first company with global ambitions

202504222 Kolkata, West Bengal, India Bevorzugt Description Summary: As a Product Delivery Manager in the Benefits Accounts team, you will play a crucial role in supporting the product teams and your primary responsibilities will include ensuring organizational readiness, managing release notifications, and overseeing the updating of chatbot intents for newly released items. You will work closely with cross-functional teams to drive successful product launches and maintain a high standard of customer satisfaction. Role: Organizational Readiness: Develop and implement comprehensive readiness plans for new product releases. Coordinate with stakeholders across various departments to ensure alignment and preparedness. Conduct training sessions and create documentation to support product rollouts. Release Management: Manage and communicate release schedules, ensuring timely and efficient product launches. Create and distribute release notifications to internal and external stakeholders. Monitor and track release progress, identifying and resolving any issues that arise. Chatbot Management: Oversee the updating of chatbot intents to ensure accurate and timely information for newly released items. Collaborate with the chatbot support team to integrate new product information. Regularly review and optimize chatbot responses to improve customer interactions. Collaboration and Communication: Serve as the primary point of contact for release-related inquiries and updates. Foster strong relationships with product, engineering, marketing, and customer support teams. Provide regular status reports and updates to senior management. Continuous Improvement: Analyse release processes and identify opportunities for improvement. Implement best practices and standard operating procedures to enhance release efficiency. Stay up-to-date with industry trends and incorporate relevant innovations into the release process. Qualifications Requirements: 5+ years demonstrated experience in stakeholder and/or change management. Experience in the consumer directed healthcare (spending accounts such as HSAs, FSAs, HRAs) is highly desirable. Experience leading organizational change initiatives related to product technology and innovation. Ability to effectively manage change and drive adoption of new technologies and processes within the organization, fostering a culture of innovation and continuous improvement. Experience using tools including Sharepoint, JIRA, Confluence and other MS Office Suite tools, especially Outlook & PowerPoint Must have a strong consultative approach to problem-solving and project management, and a desire to exceed expectations at every turn Ability to build, maintain and manage multiple stakeholder relationships and projects at multiple levels within the internal organizations including service center, training and client relationship teams. Ability to influence key stakeholders (internal and external) via formal and informal channels High level of business acumen Ability to coordinate teams across WTW segments Team-oriented and collaborative Ability to co-ordinate and own the production validation coordinating with different teams

Client Communication & CRM Monitor and respond to chatbot/API inquiries from platforms like WhatsApp, website, and WATI. Reply to unanswered social media messages , comments, and leads across Instagram, Facebook, YouTube, etc. Maintain timely and polite responses to all clients across platforms. Update and manage CRM entries , ensuring all client communications and project stages are tracked properly. Assist with post-sale follow-up , gathering feedback, resolving minor issues, and keeping the relationship active. 2. Documentation & Proposal Handling Prepare and format proposals, quotations, and agreements based on client and project requirements. Assist the design and technical team in creating project briefs, MoUs, or presentation decks for clients. Ensure all client-related files are saved and structured in the firm’s system (Google Drive, Notion, or other platforms). 3. Project & Operations Coordination Follow up with internal teams (design, site, marketing, admin) to collect project updates. Maintain a central project tracker or dashboard and update status regularly. Alert the General Manager or CEO when tasks are delayed or clients raise concerns. Support the operations team by coordinating meeting schedules , document approvals, or material confirmations. 4. Sales & Lead Support Track incoming leads, assign to the right team, and follow up if not acted upon. Organize client meetings, site visits , or online consultations when needed. Ensure all leads are responded to within 24 hours unless escalated. Help maintain a lead-to-project conversion record . 5. Team Communication & Follow-up Act as a bridge between the client and technical team – ensuring instructions, concerns, or documents are passed correctly. Participate in weekly review meetings and prepare simple reports (lead status, client feedback, delay reports). Coordinate with digital marketing team (like Yaseen) when new content, project updates, or testimonials need to be shared. 6. After-Sale Relationship Management Ensure ongoing client engagement even after project handover. Collect testimonials, organize housewarming gifts (if applicable), or support in final documentation and drawings. Job Types: Full-time, Permanent Pay: ₹9,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Education: Master's (Required) Experience: Customer relationship management: 1 year (Required) IT management: 1 year (Required) Operations management: 1 year (Required) Language: English (Required) Malayalam (Required) Work Location: In person

About the Role : The Facilitator & Counselor would play an important role in building agency of adolescents i.e. the ability to make informed life decisions. They would be responsible for building meaningful relationships with the adolescents to influence their emotional, social and mental wellbeing. S/he will be responsible for implementation of the Lighthouse Kiran in either colleges or at specific Lighthouse c enters in the city. The ideal candidate would be someone who is motivated and passionate in working with the underprivileged communities and invested in their betterment, has experience in career counseling and conducting workshops/courses on life skills and soft skills. Roles and responsibilities: Facilitate the Lighthouse Kiran program for the new students. Make sure that each student completes the Lighthouse Kiran program as designed and that their attendance is complete. Ensure that all the students enrolled in Lighthouse Kiran program use the Social and Emotional Learning Chatbot to build their social and emotional skills. Conduct baseline and endline internal assessment with every student to understand the shift in the competencies. Supporting the rest of the team members as and when required. Preferred Skill sets, Years of Experience, Professional Background: BA/MA in Psychology/Counseling/Training or Post Graduation in any field, with 2-4 years of experience preferably in Counseling Ability to conduct a batch of 25 to 30 students. To be able to focus on the self-transformation of the students through facilitation Ability to counsel the students appropriately which will enable them to take the right decision towards their careers Strong and empathetic behavior Ability to build a strong cultural system and be a role model for the youth/students Commitment towards the upliftment of the youth and city transformation Strong verbal and written communication skills in local language,Hindi and English Immediate joiners preferred. Location - Hyderabad (Open to travel in any location) Does it sound exciting? If yes, then share your CV with us mentioning the Facilitator - LH Kiran at Hyderabad in the subject line at careers@lighthousecommunities.org or click on the link to apply- https://forms.gle/eFuMTrpeFFZTRofMA To learn more about us, you can visit at https://lighthousecommunities.org. Job Type: Full-time Pay: ₹28,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Work Location: In person

Co-Founder Wanted – Tech Brain with a Love for Automation (Delhi NCR Only) Equity-Based | 50-50 Partnership | No Salary-Just Equally Shared Profits | Only Builders Apply Are you someone who dreams in workflows, APIs, and integrations? Do webhooks excite you more than weekends? Tired of "just doing a job" and ready to build something crazy big ? Well, we need to talk. I’m building something powerful at the intersection of automation, marketing, and tech. Currently, I run a WhatsApp, Instagram & Facebook chatbot automation platform , and I’m expanding into more tools in the automation space. But no rocket ever launched solo. So, I’m looking for a Co-Founder who’s ready to take off with me. What I’m Looking For: Based in Delhi NCR (non-negotiable — we'll build together in-person often). Basic tech knowledge: you don’t need to be a full-stack dev , but you must be able to build small tools, test APIs, and experiment with automation tools. Comfortable working with APIs, webhooks, integrations, and n8n workflows (if you already know n8n, you get bonus points). A learner at heart: ready to face new challenges and Google your way through solutions. A "get things done" attitude. Execution > Excuses. Knows the basics of marketing, automation, and social media — we’re building for that world. You’re crazy about your craft and believe in ownership over employment . Ready to sign a legal contract, shake hands on a dream, and build for the long haul. Can think automation-first and integrate tools to make ideas come alive. What You'll Get: 50% Equity in the entire ecosystem Equal say, equal share (whether it’s profits or pain ) A chance to build the next big thing in the automation space — from scratch, together. Note : This is not a salary-based role. This is for the crazy ones . The builders. The growth-mindset folks who want to leave a dent in the startup world. Think you’re the one? DM me, or Apply here. Let’s automate the world together. #cofounder #startups #delhincr #n8n #webhooks #SaaS #startupjobs #founderrole

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Large Language Models Good to have skills : NA Minimum 18 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence tools and cloud AI services. Your typical day will involve designing and implementing production-ready solutions that incorporate generative AI models, deep learning techniques, and neural networks. You will collaborate with cross-functional teams to ensure the seamless integration of AI capabilities into various applications, while also addressing challenges related to image processing and chatbot functionalities. Your role will require a balance of technical expertise and innovative thinking to drive the successful deployment of AI solutions in a cloud or on-premises environment. Roles & Responsibilities: - Expected to be a Subject Matter Expert with deep knowledge and experience. - Should have influencing and advisory skills. - Engage with multiple teams and responsible for team decisions. - Expected to provide solutions to problems that apply across multiple teams, and provide solutions to business area problems. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning. - Analyze and evaluate existing systems to identify areas for improvement and optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models. - Strong understanding of deep learning frameworks such as TensorFlow or PyTorch. - Experience with cloud platforms like AWS, Azure, or Google Cloud for deploying AI solutions. - Familiarity with natural language processing techniques and tools. - Ability to design and implement scalable AI applications that meet business needs. Additional Information: - The candidate should have minimum 18 years of experience in Large Language Models. - This position is based at our Bengaluru office. - A 15 years full time education is required.

Company Description We are focused on recreating nostalgia for millennials and genz. Be part of a brand with a heart, we're not just selling snacks; we're reviving memories. Work closely with the founding team and make your mark on CX strategy. We’re just starting out, there’s lots of room for growth and an opportunity to shape how India shops for nostalgia Role Description CTC: 3.5-5 LPA 5 days WFO, Sat WFH. 6 days working Engage with customers across platforms (WhatsApp, email, Instagram DMs, webchat) and resolve queries with empathy and accuracy Support inbound and outbound B2B sales conversations – especially around festive orders, corporate gifting, or custom bulk requests Collaborate with ops and fulfilment teams to track order status, returns, replacements, and escalate exceptions Document recurring queries and customer feedback to improve internal workflows Work closely with our AI team to train the conversational chatbot — feeding it real dialogues and improving its tone, relevance, and fallback logic Maintain a warm, brand-aligned tone in every interaction (we’re all about nostalgia, simplicity, and thoughtfulness) Study user behaviour on our website, and test thesis to improve Conversion Rate Qualifications 1–3 years in a customer-facing role (D2C brand or startup experience a plus) Strong written and verbal communication in English and Hindi (Hinglish) Comfort with tools like Shopify, Freshchat/Interakt, and Google Sheets Bonus: Experience working with AI training datasets or chatbot tools Genuinely enjoys solving problems and connecting with people Organized, calm, and thoughtful under pressure