0 - 5 years

1 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR BLENDED PROCESS

SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY

Location - Noida and Gurgaon

Role & responsibilities

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.

Preferred candidate profile

Required Candidate profile-

1. Freshers/Experience all are eligible.

2. Graduation is not mandatory.

3. Must be comfortable with WORK FROM OFFICE.

4. Candidates communication should be good.

For Noida:

Salary - Upto 30k Ctc

WORKING DAYS- 6

ROTATIONAL SHIFT For Boys

Day Shift For Girls

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 3000

Incentives will be provided based upon performance

For Gurgaon:

Salary - Upto 32k Ctc

WORKING DAYS- 5.5

ROTATIONAL SHIFT For Boys

Day Shift For Girls

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 2700

Incentives will be provided based upon performance

Interview Mode- Walk-IN

Interview Round-3

INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER: 8899851187 (Ujwal Pandita)

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