Chat Support Executive

1 - 2 years

2 - 3 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Preferred candidate profile

  • Respond promptly and professionally to customer inquiries via live chat platforms.
  • Assist customers in navigating our products or services, addressing their questions and concerns.
  • Troubleshoot and resolve customer issues, escalating complex cases to appropriate departments when necessary.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes and outcomes.

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Xpheno

Staffing and Recruiting

Bengaluru Karnataka

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