Business Operations Executive

As a Business Operations (Biz Ops) professional at Charcoal, you will play a crucial role in streamlining and scaling the company's operations. Working closely with leadership, you will be responsible for building and managing core systems that drive procurement, inventory, logistics, and order fulfillment. This high-impact position requires a combination of strategic thinking and hands-on execution to enhance business efficiency and prepare for expansion into new markets. Your key responsibilities will include creating and maintaining project documentation for effective team communication, managing inventory in collaboration with supply chain partners, tracking tasks and projects using JIRA, leading ERP implementation for data management and automation, automating the procurement process, establishing Standard Operating Procedures (SOPs) to standardize workflows, overseeing order fulfillment for timely and cost-effective customer delivery, optimizing logistics and distribution channels in new countries, handling import/export documentation and duties, supporting legal and compliance tasks, and monitoring key business metrics to drive process improvements and cost savings. To succeed in this role, you should have at least 12 years of experience in Biz Ops, operations management, supply chain, or consulting, with a strong background in procurement, logistics, inventory management, and order fulfillment. Familiarity with HSN codes, ERP systems, JIRA, and process automation tools is essential. Excellent organizational, communication, and analytical skills, along with a proactive and action-oriented approach, are required. Experience in consumer products, hardware, lifestyle brands, legal, compliance, or IP workflows would be advantageous. As a systems builder who thrives on enhancing operations and eliminating inefficiencies, you should have a high ownership mentality and a track record of independently solving problems. You should be comfortable managing complex, cross-functional projects and believe that operations are integral to driving company growth, not just providing backend support. Join us at Charcoal and be part of a dynamic team dedicated to revolutionizing everyday products through great design and engineering. Apply your expertise in Biz Ops to make a meaningful impact on our company's growth and success.,