10 Order Fulfilment Jobs

As an Operations Manager in the Dispatch department at Katyayani Organics located in Bhopal, you will play a crucial role in overseeing and optimizing all aspects of the dispatch operations. Your responsibilities will include managing inventory, coordinating logistics, supervising the dispatch team, and ensuring seamless order fulfillment. Additionally, you will define and monitor Key Result Areas (KRAs) and Key Performance Indicators (KPIs) of the team while producing detailed reports. Your primary focus will be on operations management by supervising inventory levels, logistics coordination, and order fulfillment processes. You will need to optimize operational processes to enhance efficiency and accuracy. Leading and mentoring the dispatch team to ensure high performance and quality standards adherence will also be a key aspect of your role. Defining KRAs and KPIs for team members and closely monitoring their performance will be essential in maintaining operational excellence. Managing end-to-end order fulfillment processes, implementing quality control measures, and ensuring accurate and timely customer order processing will be part of your daily tasks. Maintaining optimal stock levels, conducting regular audits, and collaborating with procurement and suppliers to ensure a seamless supply chain are crucial for effective inventory management. You will be responsible for developing and maintaining detailed reports on operational performance, including order processing times, inventory levels, and dispatch accuracy. Analyzing data and trends to identify areas for improvement and implementing corrective measures will be essential for operational enhancement. Proficiency in various software tools for inventory management, reporting, and process optimization is required to enhance operational efficiency and accuracy. Your role will involve managing day-to-day functions of delivery, simplifying complex operational structures, and preparing Standard Operating Procedures (SOPs). Effective collaboration with cross-functional teams, including Sales and Accounts, will be necessary to ensure seamless operations. Clear and proactive communication to resolve issues and maintain smooth workflows will be key in your role. The preferred candidate profile for this position includes a BE/B.Tech from a premier institute, a minimum of 5 years of proven experience in Operations/Logistics, preferably in a fast-moving startup environment. Strong analytical skills with proficiency in Excel and Zoho/SAP or related tools are required. Being a self-starter with a commitment to continuous improvement, exceptional leadership skills, strong communication abilities, and comfort with the Bhopal location are essential for success in this role. Key Skills required for this position include Inventory Control, ERP Tracking, Dispatch Management, Logistics Operations, Logistics Planning, Reporting, Supply Chain Operations Fulfillment, Vendor Relationship Management, Order Fulfillment, Logistics Dispatch Scheduling. Industry Type: Fertilisers/Pesticides/Agrochemicals Department: Merchandising, Retail & E-Commerce Employment Type: Full-time Role Category: E-Commerce Operations This is a Full-time job with a timing of 10AM to 7PM.,

The role will oversee and enhance the end-to-end fulfilment process, encompassing supplier relationship management, supply chain ARS run, inventory control, and OTIF for 300+ labs. This role demands a strategic mindset, strong leadership, and a commitment to operational excellence, ensuring timely and cost-effective delivery of goods to meet business objectives. You will be responsible for supply planning & distribution, ensuring the delivery & availability of the right material on time to meet internal stakeholder needs. You will oversee demand fulfilment from Vendor to warehouse and manage distribution planning & networking. Additionally, you will be in charge of DOH management as per inventory availability, ensuring a high level of stakeholder satisfaction, and adhering to supply chain KPIs. Your role will also involve working on the implementation of cost-saving projects. Warehouse and Inventory Management will be a key aspect of your responsibilities. You will select and manage fulfilment warehouses based on cost simulations, location, service scope, and SLA commitments. Developing and overseeing quality control procedures for inbound shipments to maintain product standards will be crucial. Providing daily stock reports, collaborating with procurement and commercial teams for replenishment planning, and monitoring warehouse performance metrics are also part of the role in order to forecast inbound inventory needs and prevent stockouts. Order Fulfilment and Process Optimization will require you to implement scalable practices for supply chain operations, focusing on quality assurance and process optimization. You will be responsible for developing and managing systems for order intake and fulfilment timelines, ensuring seamless operations during peak seasons. Identifying and resolving issues related to late or incorrect order fulfilment, conducting root cause analysis, and implementing corrective actions will also be part of your duties. Vendor and Supplier Relations will be another significant aspect of your role. You will manage daily interactions with vendors, including purchase order management, quality control, and cost-effective solutions. Collaborating on vendor selection to meet quality and performance standards, handling the grading of returned products, classifying faults, and submitting claims based on evidence from customers and warehouses will be essential. Cost Management and Continuous Improvement will require you to perform monthly fulfilment cost analyses to identify opportunities for cost reduction. Collaborating with technical teams to implement tools and technologies that enhance operational performance, as well as leading special projects aimed at improving fulfilment processes and aligning with the company's speed-to-market strategy, are also part of the responsibilities. For this role, we are looking for a candidate with 8-12 years of experience in logistics or supply chain management, with a focus on fulfilment and inventory management. A qualification of B. Tech / MBA in Logistics, Supply Chain Management, or a related field is required. Hands-on experience in supply chain management from FMCG, Automotive, Retail & Manufacturing industry, along with strong leadership, interpersonal, and problem-solving skills, will be beneficial for this position.,

Hiring for Order Fulfillment & Logistics Team Lead Exp-4-6 Yrs(2 Yrs on ppr as team lead with 15-20 team size) Pckg- 6.5-10.5 LPA 0-15 days joiner Pune E2E exp in Order Fulfilment, order processing & Logistics Karishma.imaginators@gmail.com Required Candidate profile Skills- E2E exp in Order Fulfilment, order processing & Logistics Order Planning, Team management, stakeholder management, client interaction 4 - 6 years of experience in a BPO environment.

Job Title: Merchandiser Company Overview: Anandco Sporting Corporation is a leading sports equipment and apparel company committed to delivering top-notch products to athletes and sports enthusiasts. Responsibilities: -Product Development: Collaborate on sports product design and development. Conduct market research to identify trends. -Inventory Management: Monitor and manage inventory levels efficiently. -Supplier Relations: Build strong relationships with suppliers. Negotiate pricing and terms. -Order Fulfilment: Coordinate with logistics for timely order fulfilment. Track shipments and address issues. -Market Analysis: Analyze market trends and competitor strategies. -Collaboration: Work with cross-functional teams for cohesive strategies. Support marketing efforts with relevant insights. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person,

15+ yrs in Customer Service/Order Fulfilment in manufacturing/engineering/fasteners industry. Cross-functional experience incl. sales, production & dispatch. Strong OEM/Tier-1 client handling. How many yrs of end-to-end order management Over 15 years experience in Manufacturing or Engineering or fasteners Industry End to end order management, OEM, Precision Engineering CSS, DSS, SFS Divisions,Order Fulfilment, Client Coordination, Raw Material Planning

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President (F&A Operations)! In this role, you are responsible to transition, re-badge and Lead Operations & Transformation for a new deal in pipeline and manage the existing BAU accounts. The role reports to country lead. Responsibilities . Domain expertise in OTC, Customer Service, Order Fulfilment, and overall knowledge of PTP and RTR . Prior experience in fostering and growing relationship with the clients . Digital product knowledge of High Radius will be beneficial . ERP exposure to SAP S4 & /or Oracle is required . Prior experience of Leading global teams across multiple delivery centres will make the individual highly successful . Actively engage with clients to understand requirements and expectations to deliver innovative industry-leading solutions. Some of these solutions would be cross-functional impacting clients across Oder to Cash, PTP, RTR, FP&A . Lead service delivery for Oder to cash, P2p, RTR, FP&A teams and build client relationships . Experience in negotiating, handling business processes, and led services contracts and schedules, either on the buy-side or sell-side. In particular managing and mitigating contract risks and obligations, requests, and revenue assurance . Lead the implementation of strategic projects within the client&rsquos supply chain functions . Be responsible for new business development in the region while adhering to local laws and practices . Bring in perspectives of Advanced Technologies - Robotics, M/c learning, Cognitive Computing, Natural Language Processing, Analytics, etc. to improve the transformation opportunity for existing / new clients to bring industry knowledge, outstanding capabilities, innovation, and groundbreaking technology to our clients. . This role will require the incumbent to be very ambitious, consultative, and well-networked with multiple functional teams in the organization. You will be encouraged to be passionate about the industry&rsquos realities and pain points and know how to seek these using technology, domain, and process expertise. . Own cascading and driving all operations modernization initiatives . Identify and run value share and revenue assurance programs . Problem-solving through the right combination of digital and process interventions . Execute projects including large scale hackathons and digital interventions . Collaborate extensively internally to define and deliver our key projects . Interact with senior-level leadership from Sales, Global Operations leaders, Solutioning teams, and functional teams to drive the common agenda Qualifications we seek in you! Minimum Qualifications . Graduate from reputed University. . Prior Experience in OTC/P2P/RTR domains . Experience of leading a span of min of 500+ . Proven track record of driving technology led transformation programs for clients . Process consulting experience, preferred over business / strategy consulting . Proven client / partner management and project management skills. Preferred Qualifications/ Skills . Outstanding negotiation, interpersonal, verbal and written communication skills. . Measurable experience in leading and growing profitable satisfied accounts and/or significant account management experience. . Demonstrate working knowledge of lean six sigma framework to drive continuous performance improvement. . Subject matter authority in GL, Invoicing, credit bureau and banking integrations software expertise. . Analytical problem-solving skills with an outstanding attention to detail Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

This position will be responsible for service delivery management and transformation of the Customer Service & Sales Support function from BBS MOH. The individual will lead a team engaged in service delivery, controls adherence, and period-end closing & reporting across various regions (BEMEA/BAS/BNA). The role includes identifying improvement or automation opportunities and driving digitalization initiatives across the function. An ideal candidate is a proactive, deadline-driven task manager with strong process improvement skills, motivated by impact and dedicated to delivering exceptional customer service. Empathy and a deep understanding of client needs are essential. Main Accountabilities: Operational Leadership and Team Management Oversee the end-to-end customer service & sales order process ensuring accuracy, timeliness, and efficiency Collaborate with sales, logistics, and finance teams to align priorities, timelines, and product availability Monitor order volumes, identify bottlenecks, and implement corrective actions to improve cycle times Develop and enforce SOPs for the Customer Service & Sales management process Ensure service excellence across global teams while meeting/exceeding KPIs and SLAs Manage budgets and optimize resources Lead strategy and resolution process for customer claims Drive cross-functional resolution of claims involving multiple departments Streamline claims resolution to reduce frequency and business impact Customer Support & Guidance Oversight Monitor team performance to ensure timely and professional handling of customer concerns Serve as escalation point for complex issues Ensure consistent, expert financial guidance and communication to clients Strategic Account Management Ensure high-value clients and at-risk cases receive strategic attention Develop customer retention strategies to reduce churn Collaborate to improve satisfaction through cross-functional initiatives Lead process optimization across CS & Sales functions Drive automation, AI, and digital tools in order and claims management Design and lead change management strategies Foster collaboration with global teams and clients for transformation initiatives Reporting & Performance Metrics Provide dashboards and reports on performance, satisfaction, and outcomes Analyze key metrics to evaluate customer health, identify risks, and align with business goals Customer-Centric Approach Demonstrate passion for client success and service excellence Show empathy and patience when dealing with financially challenged clients Build and maintain open, trusting client relationships Provide performance updates and strategic insights to leadership Act as a trusted advisor on customer operations and satisfaction Key Competencies: Global mindset: Adapt to cultural nuances and global practices Customer-centric approach: Prioritize and anticipate client needs Transformational leadership: Drive change and foster innovation Resilience: Navigate complex and dynamic business environments Knowledge and Skills: Behavioral: Make decisions aligned with global strategy and financial goals Build and influence cross-functional relationships Communicate compellingly and mobilize teams Develop talent and cultivate a performance-oriented culture Technical: Deep knowledge of end-to-end OTC process Expertise in SAP and Order to Cash processes Experience with process transitions and transformations Proficient in reporting tools: Advanced Excel, SharePoint, Power BI, Tableau (preferred) Familiarity with Salesforce and automation tools Collaborative mindset to work with other BBS team managers Education & Experience: Bachelor's degree in Business Administration, Supply Chain Management, or related field MBA or equivalent (preferred) 812 years of experience in Customer Service & Sales Support, Shared Services, or BPO Minimum 5 years in a senior leadership role Proven ability to lead large teams and manage cross-functional transformation initiatives Deep understanding of supply chain, logistics, and customer operations Experience in Shared Services Center setup (preferred) Domain expertise in Customer Service & Sales Support (end-to-end OTC) Six Sigma GB/Black Belt, Project Management, and People Management skills

Urgent Hiring in Genpact for the role of Buyer (order fulfilment) Looking for immediate to 30 days' notice Location: Bangalore We are Genpact. Transformation happens here. Come, be a part of our exciting journey! Responsibilities Overview: We are looking for a motivated and detail-oriented individual to join our order fulfillment and procurement team. The ideal candidate will support daily order processing, supplier coordination, and procurement activities, contributing to the efficiency and success of our operations. This role offers an excellent opportunity to develop skills in supply chain management and procurement while working in a dynamic environment. Key Responsibilities: Order Fulfillment Support: Assist in the daily management of order processing, picking, packing, and shipping, ensuring orders are completed accurately and on time. Cross-Team Coordination: Work closely with the order management and sales teams to address customer needs and assist in resolving any order-related issues. Supplier Communication: Communicate with suppliers to track order statuses, follow up on deliveries, and ensure timely fulfillment of customer needs. Inventory Monitoring: Help track inventory levels to prevent stock shortages or excess, assisting in maintaining optimal stock levels. Procurement Activities: Support procurement tasks such as sourcing suppliers, gathering quotes, and assisting in supplier negotiations. Process Improvement: Participate in process efficiency initiatives, including lean action workouts and other continuous improvement activities. Qualifications: Bachelors degree in supply chain management, business, or a related field (or relevant work experience). Strong attention to detail and organizational skills. Basic understanding of procurement and supply chain processes (training provided). Good communication skills for effective coordination with teams and suppliers. Ability to work in a fast-paced environment and manage multiple tasks. In this role, the shortlisted candidate will be responsible for Creation of RFQ packages for manufacturing parts across various commodities based on production / project requirements and timelines by collecting relevant details like Approved Vendor list, drawings, specifications, checklists etc. Sending RFQ packages to multiple suppliers. Understand queries from Suppliers and coordinate with relevant stakeholders to provide timely clarifications / resolution to suppliers. Preliminary Bid Analysis and submit quote comparison report to stake holders. Negotiate with the respective suppliers on price, delivery etc. Proactively identify opportunities for negotiations, for better commercial or contractual terms, including tracking technological advances and innovations disrupting the IT cost-structure. Purchase order creations Ensure order fulfillment by visiting Supplier Sites if required. Invoice resolution. In this role, the candidate may have to sometimes, work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country. Qualifications Preferred qualifications Electrical Engineer, Industrial Engineer or Mechanical Engineer Min. 2 years of work experience Must have good communication skills in English Any knowledge of a foreign language is a bonus Sourcing specific certifications like CPM, SPSM is a plus. Preferred skills: Should have a minimum of 2 years of sourcing and procurement experience. Should possess strong negotiation skills Should possess good interpersonal skills and must be a team player Should have basic understanding of End-to-End Sourcing & Procurement processes & its implications in a manufacturing industry. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Procurement Management:Identify and source suppliersNegotiate and finalize contracts with vendors, ensuring cost efficiency and adherence to quality standards.Prepare and issue purchase orders, monitor order fulfilment, and track delivery Required Candidate profile • Strong negotiation and vendor management skills. • Good understanding of the technical aspects of high-purity water systems. • Proficient in procurement software and ERP systems.

As a Process Associate Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts. Your primary responsibilities include: Coordinate activities associated with Order to Cash Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Accounts Receivable Ability to manage Order fulfilment, Collections & Cash payments Working knowledge of basic accounting and accounting principles Proficient in addressing quires and taking follow-up actions Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork