Branch Realtionship Manager

5 - 9 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help customers realize their dreams and ambitions across approximately 500 branches in the country. As a market leader in the consumer banking business, DBS offers a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans to assist customers in achieving their aspirations at every life stage. In this role, your primary objective is to deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients who have an Assets Under Management (AUM) of at least INR 1 million. You will utilize a need-based approach to ensure client coverage and product penetration through cross-selling and upselling of DBS products and services. Additionally, you will be responsible for managing and maintaining the highest levels of customer satisfaction and service through proactive client engagement and relationship management, collaborating internally with DBS Service, Distribution, and Product teams. Key responsibilities include acquiring and upgrading quality clients in branch locations to the Treasures segment, deepening wallet share with existing customers, achieving monthly and annual volume and revenue objectives, activating e-Channels, ensuring proper implementation of product strategies, developing client trust and loyalty, optimizing product mix for customer profitability, driving exemplary customer service standards, and maintaining internal and regulatory compliance. Your duties will involve establishing, managing, and growing the AUM of the mapped client segment, enhancing product and service knowledge, resolving customer queries within agreed timelines, collaborating with colleagues and specialists, ensuring team objectives are met, maintaining compliance with operational standards and regulations, and establishing DBS as the primary banker for clients. To be successful in this role, you should have a minimum of 5 years of experience in a reputable bank with proficiency in banking products. Additionally, possessing in-depth knowledge of the local market and competition, along with certifications such as AMFI, IRDAI, FEDAI, and BCSBI, would be advantageous. If you are looking to join a dynamic team in the banking industry and contribute to the growth and success of DBS, this role in relationship management based in HSR Layout, Bengaluru, Karnataka, India, could be the perfect opportunity for you.,

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DBS Bank logo
DBS Bank

Banking and Financial Services

Singapore

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