1216 Branch Operations Jobs - Page 34

Job Location : All chhattisgarh Key Responsibilities: Customer Relationship Management: BROs build and maintain strong relationships with both existing and new customers. Sales and Cross-selling: They are responsible for generating new leads, cross-selling bank products and services, and achieving sales targets. Customer Service: BROs provide prompt and efficient service to customers, addressing their queries and resolving issues. Product Knowledge: They need to be knowledgeable about various banking products, including loans, investments, insurance, and other financial services. Compliance: BROs are responsible for adhering to all banking regulations and guidelines. Training and Development: They are expected to stay updated on new products, services, and banking regulations through continuous training and development. CRM Management: Daily entry of interactions with customers in the bank's CRM system is a key responsibility. Referral Generation: BROs are tasked with generating referrals for new customers. Key Skills: Communication: Excellent communication skills are crucial for interacting with customers and building relationships. Sales and Persuasion: The ability to effectively sell bank products and persuade customers to adopt new services is essential. Customer Service: A customer-centric approach and the ability to provide excellent service are vital. Analytical Skills: Analyzing customer needs and suggesting appropriate financial solutions is a key skill. Relationship-Building: The ability to build and maintain strong relationships with customers is crucial for success. Time Management: Meeting deadlines and managing multiple tasks efficiently is important. Problem-Solving: BROs need to be able to identify and resolve customer issues effectively.

Role & responsibilities Formulate & implement Branch strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects Ensure achievement of branch profitability targets Ensure achievement of branch revenue targets Ensure achievement of financial targets of the branch including collections and price increase Accountable for growth and retention of Key and Core Accounts Conduct receivables analysis and initiate cancellation of non-paying clients Monitor and control expenditure and overheads of the branch Ensure proper maintenance of accounts of the branch Ensure timely & accurate submission of monthly MIS to Hub Recommend approval of bills for direct reporting staff Reconcile man hours, paid vs. bills outstanding based on actuals Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies

customers'the the nonagreementcustomersthe Profitability of branch operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment Maintain consistent, complaint-free, high quality service levels Business Performance Goal ( Revenue , Collections , Margin Improvement ) Revenue Growth To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay / timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps . Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. Asking customers to increase the management fee on various value addition and solving customer problems. Client Relationship Management Strive to understand customers needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote companys image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures

Pune - Walk In Full-time Company Description WNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the groups over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. About The Role Agents handle customer queries, providing solution to customers pertaining to flight, hotel, packages, insurance products and services, utilities bills across various industries like Travel, Insurance and Utilities. Qualifications Under Graduate / Graduate Cookies Settings

Role IICS Administrator Experience: 4+ Years Location: Hyderabad About Us Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. Roles & Responsibilities Intake of servers by customizing to the needs of Data Platform for all of the across 4 swim lanes for BPG and 3 swim lanes for BU s. Set up, test, and install the IICS CDI platform for the core BPG in DFW- DEV, QA, STG,Prod. Set up, configure, and test the DFW for BPG's IICS CDI platform. Install, configure, and test the BU's IICS CMI platform in DFW. Internal/ External SFTP server Configuration for DEV , QA , STG , Prod Whitelisting Servers with for connectivity for different end points Establish connectivity and whitelist for internal /TMP/ Airflow MWAA The security and network whitelisting for connectivity with almost 30+ external vendors like AMEX, CBRE, Coveo , MSI and also with internal source Testing and validating the Integrations on SFTP servers Testing and validating data pipelines on on-prem PHX servers. To learn more about us and our culture visit www.relanto.ai.com & https://www.linkedin.com/company/relanto-inc/

Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient workflow and customer satisfaction. Develop and implement strategies to boost mutual fund sales and expand the customer base. Lead and motivate a team of sales professionals to achieve their targets. Build and maintain strong relationships with customers, providing excellent service and support. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with other departments to ensure seamless delivery of products and services. Job Requirements Proven experience in sales, marketing, or a related field, preferably in the BFSI industry. Strong knowledge of mutual funds, investments, and financial planning. Excellent leadership, communication, and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience in managing and motivating a team to achieve sales targets.

Roles and Responsibility Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate a team of sales professionals to achieve business objectives. Foster strong relationships with customers, colleagues, and stakeholders. Analyze market trends and competitor activity to identify growth opportunities. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of banking products and services, including savings accounts, loans, and credit cards. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and decision-making skills with attention to detail. Experience in managing and leading a team of sales professionals. Familiarity with CRM software and other banking systems. Educational qualifications: Any Graduate or Postgraduate degree.

JOB DESCRIPTION Job Location : Jaipur Age Criteria : up to 40 Preferred Industry: Banking Job Role: - Enhancement of Deposit pool from Customers - Establishing standards and delivery of service - Sale of non-deposit products. Cross selling targets progressively - Sale of MF and Insurance products - Fee Income - Branch Administration - Regulatory Compliance - Manage productivity and overall morale of branch team members - Overall responsible for break-even and P&L of branch Job Requirements: - Overall 6yrs of banking experience; out of which 3-4yrs in Retail Liabilities - Must have had Sales experience and exposure, preferably of Liabilities products - Qualifications- MBA / CA/ CAIB - Good Leadership skills (though more tactical than strategic) - Thinker: Doer 40:60 - In-depth understanding of financial instruments, markets and macro micro economic processes - Ability to carry along all the units involved in the customer service cycle to ensure customer - DELIGHT - Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

KRAs: Lead the entire Branch Operational activities of an individual Branch Manage a Service Team. Ensure regulatory and procedural compliance Co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio's, control retention and better cross sell activities Authorize and check Teller and Relationship teams entries Check end products, Check vouchers to clear transactions Vault / Key custodian of the Branch Desired Candidate: Any Graduates with good good communication skill. Minimum 4+ yrs experience into branch banking. Preferably only from branch banking background. Candidate should be from local Market. Interested candidates share your updated CV to raju.s1@kotak.com

Roles and Responsibility Manage and supervise daily branch operations to ensure efficient workflow and high-quality customer service. Lead and motivate a team of banking professionals to achieve sales targets and improve overall performance. Develop and implement strategies to increase sales, expand customer base, and enhance branch profitability. Build strong relationships with customers, identify their needs, and provide tailored solutions. Ensure compliance with regulatory requirements, internal policies, and procedures. Analyze market trends, competitor activity, and customer feedback to inform business decisions. Job Requirements Minimum 13 years of experience in banking or finance, preferably in a leadership role. Strong knowledge of BFSI industry trends, regulations, and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work under pressure, meet deadlines, and adapt to changing circumstances. Strong analytical and decision-making skills with attention to detail. Experience in managing teams and driving sales growth.

: Job TitleTFL Trade NCT LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Handle the day-to-day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitlePrivate Bank Operations LocationJaipur, India Corporate TitleAVP Role Description Individual will provide daily support on critical business deliveries and will work closely with, co-AVPs and Head, to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. Candidate/ Application will be responsible for transitioning of any new process from formulating strategy, working with onshore to get the training requirements in place and will play key role to accomplish the smooth transitioning. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments to ensure timely and accurate processing of all activities on a daily basis within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and other initiatives. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Managing Security Operations processes like Trade Support, Confirmation, Settlement, Reconciliation, Reporting etc. Managing Ongoing Projects initiated by Business or self-initiated. Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing regulatory requirements and ensure all regulation controls are implemented and followed. Reviewing financial issues /breaks, work with finance and treasury to prioritize resolution Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Team development and motivation through strong engagement models, effective employee communication and administering reward and recognition. Driving Process Improvement through innovation, and involvement of all. Be a Change Lead to support any platform change, process change projects initiated by the organization and make sure all deadlines are adhered to. Conduct regular operational performance reviews and participate in monthly self-assessments. Regular connect with stakeholders to understand and prioritize business requirements. Effectively manage risk and foster a robust control environment. Building a strong mechanism to take care of volume peaks during peak season (If any) Prepare management updates on key projects, controls, ongoing operational initiatives, financials and related business management activities. Support Risk and Control initiatives and facilitate ongoing monitoring Keep all operational guidelines updated and ensure adherence to standards, procedures and also identify plan to mitigate risks where-ever there is a control issue. Develop relationship and credibility with all stakeholders. Work closely with onshore business managers on ongoing and upcoming projects, assignments and initiatives. Your skills and experience Prior experience in Wealth Management Ops and Security, Reporting and Finance Knowledge is a must. Strong understanding of Risk, Controls and other associated functions. Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, Effective communication skills, fluency in Microsoft Office skills, ability to confidently handle internal clients, futuristic and innovative approach will be expected. Ability and willingness to work in shifts is a must. Experience/Exposure Graduates/Postgraduates with good academic records. Total experience 10 years Plus in same industry and function is a must How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

: Job TitleTFL Trade NCT LocationPune, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Handle the day-to-day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Roles and Responsibility Manage daily branch operations, ensuring efficient customer service and sales growth. Develop and implement strategies to enhance branch performance, increase customer satisfaction, and boost sales revenue. Lead, motivate, and train a team of banking professionals to achieve their full potential. Build strong relationships with customers, addressing their needs and resolving issues promptly. Ensure compliance with regulatory requirements, internal policies, and industry standards. Analyze market trends, competitor activity, and customer feedback to identify opportunities for improvement. Job Requirements Proven experience as a Branch Manager or similar role in the BFSI sector. Strong leadership skills with the ability to motivate and manage high-performing teams. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong analytical skills with attention to detail and accuracy. Experience with sales management, customer relationship building, and team development.

: Job TitleClearing and Settlement Analyst LocationBangalore, India Role Description The Assistants role within Trade Services is responsible to acquire complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Successfully meeting process SLAs/productivity/quality as per the process standards. Get certified on all training levels of the process. Meet SLAs requirements as per the agreed Service Specifications Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation 100% completion of the assigned work with required quality and appropriate productivity Contact counterparts through mails/calls as per the process requirement for any clarifications. Performing quality checks as and when required. Understand the linkages between various Trades Services Processes Strive for process improvements. Responsiveness to feedback provided by Trainers/ Team Leaders Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels. Actively participate in the team meetings and other initiatives taken by the company. Following company rules and standard operating procedures. Adhering to all Security Policies and Procedures as per business requirements Maintaining MIS reports, analyse data by using various reporting/presenting tools. Active demonstration of the company values in behaviour and attitude Continually up-grading domain knowledge. Exhibiting discipline on a personal level as well as a professional level. Your skills and experience Skills/Experience/Qualifications required to perform the role Graduate / Post-Graduate German language (Level 3 & above for specific processes) mentioned beforehand Skills & work experience 0-2 years of work experience Good communication skills Computer literate Key Performance Indicators Meet and exceed timelines on productivity targets on a consistent basis. Meet and exceed quality targets on a consistent basis To ensure that the queries are raised within the stipulated TAT Completeness and correctness of the MIS sheet should be strictly followed Productivity - (must meet productivity targets set) How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleClearing and Settlement Analyst LocationJaipur, India Role Description The Assistants role within Trade Services is responsible to acquire complete knowledge of Trade Services processes. Incumbent can be placed in any Trade Services Processes which are Settlement Matching/Fails/Instructions/Registered Shares/Confirmation, Cancellations, Reconciliation, Transaction Reporting or Trade Investigation What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Successfully meeting process SLAs/productivity/quality as per the process standards. Get certified on all training levels of the process. Meet SLAs requirements as per the agreed Service Specifications Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation 100% completion of the assigned work with required quality and appropriate productivity Contact counterparts through mails/calls as per the process requirement for any clarifications. Performing quality checks as and when required. Understand the linkages between various Trades Services Processes Strive for process improvements. Responsiveness to feedback provided by Trainers/ Team Leaders Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels. Actively participate in the team meetings and other initiatives taken by the company. Following company rules and standard operating procedures. Adhering to all Security Policies and Procedures as per business requirements Maintaining MIS reports, analyse data by using various reporting/presenting tools. Active demonstration of the company values in behaviour and attitude Continually up-grading domain knowledge. Exhibiting discipline on a personal level as well as a professional level. Your skills and experience Skills/Experience/Qualifications required to perform the role Graduate / Post-Graduate German language (Level 3 & above for specific processes) mentioned beforehand Skills & work experience 0-2 years of work experience Good communication skills Computer literate Key Performance Indicators Meet and exceed timelines on productivity targets on a consistent basis. Meet and exceed quality targets on a consistent basis To ensure that the queries are raised within the stipulated TAT Completeness and correctness of the MIS sheet should be strictly followed Productivity - (must meet productivity targets set) How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleTFL Trade NCT LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Handle the day to day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Adobe Systems India Pvt. Ltd. is looking for Intern - Returnship - PM to join our dynamic team and embark on a rewarding career journey Assist in various tasks and projects as assigned. Conduct research and gather information. Support team members with administrative duties. Participate in meetings and contribute ideas. Learn about industry practices and company operations.

Job Information Job Opening ID ZR_1820_JOB Date Opened 31/03/2023 Industry Technology Job Type Work Experience 0-2 years Job Title Customer Service Executive City Chennai Province Tamil Nadu Country India Postal Code 600004 Number of Positions 2 0-2 years experience in customer service Fluent English & Tamil communication skills. Willing to work from office. Have to resolve customer queries over calls and Emails Identify and assess customer's need to achieve satisfaction Keep records of customer interactions, process customer accounts and file documents Follow the communication procedures, guidelines and policies check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Conduct branch audits, review controls, assess risks, ensure policy compliance, report findings, follow up actions, support inspections, and travel to branches as needed.

We are looking for a skilled Branch Manager to lead our Mutual Funds team in Equitas Small Finance Bank Ltd. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient use of resources and adherence to regulatory requirements. Develop and implement strategies to drive business growth, improve customer satisfaction, and enhance branch performance. Lead and motivate a team of professionals, providing guidance and support to achieve their goals. Build and maintain relationships with key stakeholders, including customers, colleagues, and external partners. Analyze market trends, competitor activity, and customer needs to identify opportunities for expansion and improvement. Ensure compliance with all relevant laws, regulations, and company policies. Job Requirements Proven experience in managing teams and driving business growth in the BFSI industry. Strong knowledge of mutual funds products, services, and regulations. Excellent leadership, communication, and interpersonal skills. Ability to analyze complex data, identify trends, and make informed decisions. Strong problem-solving and decision-making skills. Experience working in a fast-paced environment with multiple priorities and deadlines.

The Center Head is a key leadership position responsible for the overall success and performance of the assigned center. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both sales growth and operational efficiency. This role requires an excellent track record in both sales and operations. The Centre Head is responsible for achieving sales targets & and ensuring the smooth day-to-day functioning of the centre. The key responsibilities associated with this role are as under: 1. Sales Strategy: •Developing and implementing a sales strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the sales and operations team. •Providing guidance, coaching, and support to ensure the the team meets or exceeds targets. •Ensuring Customer Delight 3. Centre Performance Analysis: •Monitoring and analysing sales and operations performance data. •Implementing timely corrective actions and strategies to achieve high centre performance 4.Day-to-Day Operations: •Ensuring smooth functioning and efficiency in all aspects of the center's activities. 5. Budgeting and Financial Management: •Responsible for Centre Profitability Achieving fee collection goals 6. Company Policies & Directives: Ensuring strict adherence to company Processes, Policies and Directives 7. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals. 8. Administration Ensuring Good governance and administration Roles and Responsibilities The Center Head is a key leadership position responsible for the overall success and performance of the assigned center. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both sales growth and operational efficiency. This role requires an excellent track record in both sales and operations. The Centre Head is responsible for achieving sales targets & and ensuring the smooth day-to-day functioning of the centre. The key responsibilities associated with this role are as under: 1. Sales Strategy: •Developing and implementing a sales strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the sales and operations team. •Providing guidance, coaching, and support to ensure the the team meets or exceeds targets. •Ensuring Customer Delight 3. Centre Performance Analysis: •Monitoring and analysing sales and operations performance data. •Implementing timely corrective actions and strategies to achieve high centre performance 4.Day-to-Day Operations: •Ensuring smooth functioning and efficiency in all aspects of the center's activities. 5. Budgeting and Financial Management: •Responsible for Centre Profitability Achieving fee collection goals 6. Company Policies & Directives: Ensuring strict adherence to company Processes, Policies and Directives 7. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals. 8. Administration Ensuring Good governance and administration

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of the centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) Student Attendance , No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of the centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) Student Attendance , No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students

Key Responsibilities: Customer Relationship Management: BROs build and maintain strong relationships with both existing and new customers. Sales and Cross-selling: They are responsible for generating new leads, cross-selling bank products and services, and achieving sales targets. Customer Service: BROs provide prompt and efficient service to customers, addressing their queries and resolving issues. Product Knowledge: They need to be knowledgeable about various banking products, including loans, investments, insurance, and other financial services. Compliance: BROs are responsible for adhering to all banking regulations and guidelines. Training and Development: They are expected to stay updated on new products, services, and banking regulations through continuous training and development. CRM Management: Daily entry of interactions with customers in the bank's CRM system is a key responsibility. Referral Generation: BROs are tasked with generating referrals for new customers. Key Skills: Communication: Excellent communication skills are crucial for interacting with customers and building relationships. Sales and Persuasion: The ability to effectively sell bank products and persuade customers to adopt new services is essential. Customer Service: A customer-centric approach and the ability to provide excellent service are vital. Analytical Skills: Analyzing customer needs and suggesting appropriate financial solutions is a key skill. Relationship-Building: The ability to build and maintain strong relationships with customers is crucial for success. Time Management: Meeting deadlines and managing multiple tasks efficiently is important. Problem-Solving: BROs need to be able to identify and resolve customer issues effectively.

Responsibilities: Making profiles of Investors Punching timely Online Transactions of Investors. Oversee KYC operations, document scanning & backend processes Manage branch operations & back office functions MF Distributor's back-office activities Annual bonus