1216 Branch Operations Jobs - Page 14

About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role The Branch Operations Head (BOH) manages the customer sales officers and tellers of a branch and ensures efficient daily operations of the branch along with implementing strategies to increase productivity and performance levels in order to achieve the branch s financial targets. The BOH is also responsible for ensuring compliance with the rules, regulations and policies governing the bank Key Responsibilities Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening and customer service with a team of Tellers and Customer Service Officers. Ensure all customer complaints and issues are resolved maintaining high service standards Establish and strengthen all key customer relationships to generate sustained business Ensure growth in account balances and achievement of aggregate cross sell points target Ensure maintenance of cash balance as per Cash Retention Limit Control and monitor leakage of income, office accounts and anti-money laundering s Ensure compliance with banking rules, regulations and procedures, review vault register and overdue management Review branch operations reports and track exceptional transactions. Handle internal and external audit processes and attend audit queries immediately Ensure that all customer service officers are adequately trained on the products, processes and various policies of the bank Qualifications Optimal qualification for success on the job is: Graduation / Post-Graduation (MBA-Marketing preferred) from a recognized institute NCFM and AMFI Certifications Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch s financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They should maintain good relations with the key account holders of the Bank to ensure deepening of accounts and thus generating revenue. Key Responsibilities Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the bank s objectives Prepare the plan for the growth of branch business in consultation with the Cluster Head Implement the plan through the Branch team so as to achieve the top line goals Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business. Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business. Ensure audit related deliverables, both internal and external are met as per the prescribed norms Ensure compliance with due processes and guidelines Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly. Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals. Ensure proper upkeep of branch premises and assets including safety and security Qualifications Optimal qualification for success on the job is: Graduate/ MBA (Marketing) preferred from a recognized institute NCFM and AMFI Certifications 10-15 years of experience in the BFSI sector Role Proficiencies For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Manage institute operations, drive admissions & revenue, ensure SOP compliance, staff hiring, student satisfaction, marketing, and daily administration with quality, discipline & profitability focus. Required Candidate profile Offer emotional support, explain procedures and medications, coordinate with doctors, resolve queries, and maintain accurate session records.

Interaction with customers through different modes of communication (Including - Walk-in Customers, Emails, and calls) to provide and process information in response to inquiries, complaints, and requests about product and services of Shriram housing Finance. Familiar with Complaints resolution process and specifically dealing with regulatory/Authority complaints Following up with internal departments like Sales, Accounts, IT & Technology, external agencies for the closure of the unresolved customer complaints & Escalations Taking ownership of customer issues and acting as their advocate with internal stakeholders Target first time resolutions, timely reply on tickets and ensure the SLA adherence Retaining existing Customers through effective means of negotiation, offering collateral if any. Maintaining MIS Being updated on new products, product features and services.

Job description Role & responsibilities Maintains the Profit and Loss statement and Balance Sheet for the branch. • Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank. • Sustained revenue generation for the branch through cross sell of TPP, RA and BB products • Liabilities mobilization through CASA portfolio growth in the Branch Catchment Superior and Consistent Customer Service • Ensures Efficient complaint management within specified TATs • Drives high service scores • Conducts customer engagement programs and marketing events • Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval Strengthening Systems, Controls and Processes • Ensures Upkeep of the Branch and ATM and raises issues if required • Liaises with respective teams for effective and efficient Fraud Management within the cluster • Ensures branch compliance with Banks policies and processes • Ensures timely submission of MIS reports • Ensures safety and security of Bank and customer's assets • Ensures Audit related deliverables both internal and external are met as per the prescribed norms • Ensures Role clarity to employees in the branch and manage attrition Performance Management • Tracks and monitors daily productivity and book movement of the branch • Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required Interested candidates can directly share their resumes with me on my Email ID shalini.gupta@v-konnect.com or WhatsApp Number 9893057024

Positions : Key Account Manager (KAM) Locatons: Selaiyur Chennai Job Role: Key Account Manager (KAM): To acquire new clients through leads and family accounts grouping To grow the liability base (CASAFD) of the bank by deepening relationships of premium mapped customer base To sell asset, wealth & other products (bank and third party) with a view to enhance revenue per client To service clients covering all their banking needs including bank/3rd party products To increase the bank and third party product holding of the mapped client To meet / call mapped clients for client servicing needs and new products cross sell To actively participate in driving campaigns conducted across liability and other products To conform to processes of the bank and have a high focus on compliance Eligibility Criteria : Age must be within 37 years for KAM Educational Qualification: Graduation and above Experience: 3+ years experience into Banking sales, Customer Service, Preferably into portfolio management Good interpersonal skills with a command on English and Local language

Job Description Job Title- Customer Care Executive Business Unit- Retail Branch Banking Business Unit- Retail Branch Banking Reports to Reports to- Branch Manager Locations- RESIDENCY ROAD-Jammu , Greater Kailesh, Anand Nagar-Jammu, Jib Interested Applicants can Email their resumes on - lovprit.kour@hdfcbank.com Key Responsibilities Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Ensure TAT for transaction and volume of entries that may vary depending on branch size. Cross selling & Up-selling of banking and third- party products at Teller desk to help with lead generation in the branch. Database Calling to customers while ensuring maximum knowledge sharing and understanding/recording the grievances with goal of providing solution to ensure customer delight. Ensuring compliance of Banking norms for all day-to-day activities and transaction as per the laid down Bank process. Candidates living in the stated region will be preferred

Teller/Welcome Desk/Personal Banker (Classic) Locations: Gurugram/Ghaziabad/New Delhi Graduate Only Minimum 6 months exp required in Customer service or sales. Salary: Up to 4 LPA Shift:9am-6pm 2nd& 4th Sat off, Sunday Fixed off Females Only Required Candidate profile Contact Us: Call/WhatsApp: 7508063397 HR Sunidhi info.skywaysolution@gmail.com

5 or more years Experience Branch Manager or similar role in any Chits Company . Ability to meet sales targets and production goals. Familiarity with industrys rules and regulations. Results driven and customer focused. Good knowledge in Flexi Loan, Business Loan. The branch manager's responsibilities include managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues. Responsibilities Leadership : Manage staff, oversee sales, marketing, and budgeting Regulatory compliance : Ensure all activities comply with legal and regulatory requirements Problem solving : Address team concerns, solve conflicts, and motivate staff Customer relationship management : Build and maintain relationships with customers, clients, and stakeholders Branch operations : Manage and oversee the day-to-day operations of the branch Sales : Achieve branch sales and collections targets Customer service : Ensure the branch provides exceptional customer service Compliance : Ensure compliance with banking regulations and policies Preferred candidate profile Location : Kochi

IndusInd Bank Walk-in Interview for Teller/Cashier. Walk-in Date : 25th June 2025. Walk-in Location : IndusInd Bank, Ground Floor S. No 718/1A & 719/1B Shop No 1 & 4 Nforce Elanza Sturrock Road Attavar Mangaluru - 575001 Work Locations : Mangalore Teller/Cashier Job Description - Role & responsibilities Manages daily customer transaction and services. Cash Handling, accept deposits and process withdrawals. Complaint with bank regulatory requirement Resolve customer issues and provide regular assistant Preferred candidate profile Candidate with minimum 6 months of experience into cash handling / accountant / cashier with any bank/ NBFC/ Financial institutions. Interested Candidates share Cv @ nidhi.hegde@indusind.com.

Role & responsibilities contribute to the efficient operation of the Branch through accurate and timely processing of cash related transactions and account maintenance. Take overall responsibility for cash handling function of the Branch such as: Receipt and processing of cheque, drafts, dividend warrants, pay orders and other like instruments other than bills for withdrawals up to authorized limits and giving acknowledgements in the counterfoil Disburse cash against withdrawals requests and collect cash against deposit challan Collect repayments as per EMI schedule; maintain necessary entries in system Maintain inward and outward register, petty cash register, assets register and send requisition forms to Regional Head Office Perform tallying of cash in line with book of transactions and vouchers on a daily basis; and report the same in 'End of Day' Branch report Be accountable for handling of cash and operation & maintenance of Branch vault jointly with the operations officer Interact with customers during disbursements and deposits, understand their requirements Share Your CV - swarupa.ghadge@ujjivan.com Note - Mention cashier profile for rajpila in Subject line

Role & responsibilities Operational Oversight Manage end-to-end operations for auto leasing and solar finance, including customer onboarding, documentation, disbursement, servicing, and closures. Design and implement SOPs to optimize workflows, reduce TATs, and enhance customer experience. Monitor and manage SLAs with internal teams and external partners (OEMs, dealers, solar EPC partners, financiers, etc.). Process & Compliance Management Ensure full regulatory and policy compliance across both verticals. Work closely with the legal and risk teams to manage documentation and ensure timely audits. Implement process controls to reduce operational risks and data discrepancies. Cross-functional Collaboration Liaise with sales, credit, collections, product, and tech teams to ensure smooth execution of customer journeys. Assist product managers in developing new features by providing operational insights. Preferred candidate profile 5 - 10 years of operations experience in Home Loan, Loan Against security, auto leasing, vehicle finance, solar loans, NBFC, fintech, or similar industries. Strong knowledge of financial products, leasing models, and solar project financing is highly desirable. Proficient in MS Excel, operational tools, and CRM platforms. Demonstrated ability to lead teams and manage large-scale operational processes. Excellent communication, analytical, and problem-solving skills.

• Achieve the Branch Targets. To plan various marketing activities within assigned region. • Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. • Meets the Principals, Coordinators and management Personnel. Required Candidate profile Exp - 8 to 12 years Salary - 12 to 15 lpa Location - Nagpur Week off - Rotational Candidate must have Experience in Education Industry Please Call on - 9560477391

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description

MAS Rural Housing and Mortgage Finance Limited is looking for Branch Manager to join our dynamic team and embark on a rewarding career journey Managing and overseeing all aspects of the branch's operations, including sales, customer service, and daily operations Setting performance goals and targets for employees and ensuring that they are met Managing and developing a team of employees, providing feedback, coaching, and development opportunities as necessary Developing and implementing sales strategies to meet revenue targets and drive growth Building and maintaining relationships with customers and stakeholders, including local businesses and community groups Ensuring that the branch is compliant with all relevant laws, regulations, and industry standards Managing budgets and resources effectively, ensuring that expenses are within budgetary constraints Identifying and implementing process improvements to increase efficiency and productivity Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions Collaborating with other departments and senior management to ensure that the branch's goals align with the company's overall strategy and objectives Excellent Leadership, communication and interpersonal skills

Job description Responsible for overall Branch operations and profitability of the branch, Handling Branch operations Team, Motivate and work along with branch team to achieve branch set targets Month on Month, Ensure Gold Loan growth at Branch month of month, Responsible for canvasing and marketing all financial products of Muthoot Finance, Building relationship with Customers and follow-up, Increase Interest Collections of the branch and control on NPA Role: Branch manager Industry Type: Financial Services Department: BFSI,* Investments & Trading* Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Post graduate Job Type: Full-time Salary: From 3,00,000 PA Benefits: Health insurance Provident Fund Schedule: Morning shift Performance bonus Quarterly bonus Education: Bachelor's (Preferred) Experience: 3 - 5 (Preferred in gold loan ) Contact Person: Richa singh No:9580705207 hrds@muthootgroup.com INTERVIEW LOCATION : 09:30AM to 05:00 PM Ta21/22,Panash House, 2nd Floor, Near Khana Khazana Restaurant Okhla Road, Tuglakabad Extn., New Delhi-110019

Gold Loan Officer| Chennai|Madambakkam Job Purpose : To ensure quality of customer service, gold collateral / asset quality & Process adherence, there by achieving growth the objectives of the organization. ( 1.Customer service - TAT for servicing a client, 2. Client retention to reduce attrition) Functional Responsibilities : To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk. Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk. Maintaining the TAT in the timely disbursement of Gold loan. Retention of customers / portfolio by meaningful engagement time to time. Secure safe room operations, security measures, day to day working of branch. Follow up with the customer for timely interest collection, repayment and reduce NPA to zero. Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT. Cross Sell of other products / services of the bank. Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch. Competencies required for role : (a) Customer Service (b) Communication (c) Result Orientation (d) Written skills (e) Ability to liaise with Govt Depts./Police. (f) Alertness (g) Planning and Implementation NOTE: Only experienced and currently employed candidates should apply. Location: Chennai | Madambakkam

Date 6 Jun 2025 Location: Mumbai, MH, IN Company Alstom Req ID:480743 Job Title (Job Code) PI Field Modification Operator (IN-PI-07) PURPOSE OF THE JOB Implement modifications on products in order to align the built as designed. Support Troubleshooter if necessary Organization structure (job belongs to..) Product Introduction Management of Site, Country, Cluster, Region or Platform Reports directly to PI Customer Site Manager Other reporting to none Direct reports none Network & Links Internal Customer Site PI team PI Support team Project team Installation and Test & Commissioning team (if applicable) Internal Supplier representatives (Components/PU) Maintenance/Service team (if Alstom) Global System representatives (if applicable) External Customer site team Customer maintenance team (if not Alstom) External Supplier representative Key accountabilities Implement field modifications according to the modification instruction (including tests, if required) Ensure use of valid/calibrated tools Populate relevant modification follow-up data base and report relevant information to Field Modification Coordinator-Leader & PI Customer Site Manager Ensure information flow within the field modification team (e.g. shift handover) Perform quality self-inspection Respect EHS rules and any work-related processes. Ensure risk assessment & safe-system -of-work is available. Report any deviation or non-conformity associated with the field modification Ensure all necessary parts, tools & documents are available prior to starting the field modification Performance measurements Respect of timeframe for modification implementation Customer acceptance and quality level of implemented modification Compliance with EHS rules and work-related processes Achievement of contractual availability (milestone) targets Completeness and Quality of FM implementation data recorded in data base Availability of configuration update data Audit results (internal and external) MAIN REQUIRED COMPETENCES Educational y Mandatory Certified Technician or Undergraduate in technical area (mechanical or electrical/electronics) Minimum IT knowledge Internal EHS training Desirable Graduate in technical area (mechanical or electrical/electronics) English Experience Mandatory Technical operational experience (mechanical or electrical / electronic) Field Experience Teamwork capacity EHS knowledge and exposure Product knowledge Desirable Railway Safety/Product liability Engineering knowledge Customer contact You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Job Type:Experienced

Role Details Deputy Branch Manager is responsible for overall management of the lobby team in the branch and for achieving excellence across service, sales and operational functions in the branch. The Deputy Branch Manager reports to the Branch Manager who is the overall head of the Branch. Service To ensure 'First Time Right' in the account opening process. To ensure customer requests are satisfactorily closed within TAT and ensure that customer grievances are resolved and closed on time. To ensure that Lobby Team carries out the required number of knowlarity calling of customers. Business Development To ensure that the Lobby Team sells bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc and generates the required number and revenue targets month on month basis. Operations To ensure adherence to basic operational functions viz timely opening of the branch, adherence to CRL, ensuring TAT of account opening, reconciliation of cash and security items To ensure that transactions are carried out as per stipulated guidelines and in an error free and compliant manner. To ensure branch operations are carried out in such a manner such that branch achieves high ratings during audit. To achieve excellence in Branch Sales and Service Scorecard. To nurture talent and ensure grooming of the team such that they are capable of taking up higher responsibilities in future. Required Candidate profile Any graduate with 4-6 years experience in Retail Branch banking Operations Knowledge of Banking products and processes. Candidate must be self-motivated and must be able to pitch products to the clients. Effective communication & interpersonal skills. Multi-tasking with crisis management capabilities. Suitable resumes can be shared to akasha.j@indusind.com

Reliance Mutual Fund Pvt Ltd is looking for Branch Incharge to join our dynamic team and embark on a rewarding career journey Department Incharge: An individual responsible for overseeing and managing a specific department within an organization, such as a Sales Incharge, Production Incharge, or HR Incharge Their responsibilities typically include setting goals, managing the team, and ensuring the department meets its objectives Shift Incharge: In settings like manufacturing or operations, a Shift Incharge is responsible for supervising and coordinating the activities of a particular shift, ensuring smooth operations, and handling any issues or emergencies that may arise during that shift Facility Incharge: An individual responsible for the management and maintenance of a facility, which can include a variety of responsibilities like security, maintenance, and ensuring a safe and efficient working environment Project Incharge: In project management, a Project Incharge oversees the planning, execution, and successful completion of a specific project They are responsible for managing project resources, timelines, and objectives Unit InCharge: In some organizations, there are units or specific areas within a department, and a Unit Incharge is responsible for managing and leading that particular unit's operations and performance

Job Description -Understand customer requirements and provide solutionLiaise with different teams on processing and call closuresUpsell to customersRenewal premium collection through calling and home visitsConvenience customer to stay invested in policy (surrender Retention) & Pitch Loan against policy.Error free & timely processing of request and complaints

Max Life Insurance Company Limited is looking for Associate Sales Manager - Branch Banking to join our dynamic team and embark on a rewarding career journey Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands companys customer base and ensure it s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status

Tata Tele Business Services is looking for Team Member - Access Planning to join our dynamic team and embark on a rewarding career journey Perform assigned tasks effectively within a team to contribute to overall operational goals Collaborate with colleagues to maintain workflow, ensure quality standards, and meet deadlines Follow company policies and procedures, provide excellent customer service (if applicable), and assist in resolving issues or improving processes Maintain cleanliness, organization, and a positive work environment Communicate clearly with team leaders and peers, support team goals, and actively participate in training or improvement initiatives Adapt to changing responsibilities and work in a fast-paced setting

Reliance Mutual Fund Pvt Ltd is looking for Branch Operations Executive to join our dynamic team and embark on a rewarding career journey An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently Responsibilities:1 Oversee the day-to-day operations of the company or organization 2 Monitor and evaluate the performance of operational processes and systems 3 Identify and resolve operational problems and inefficiencies 4 Stay up-to-date with industry trends and advancements in operations management 5 Continuously assess and improve operational processes and systems to ensure they meet business requirements Requirements:1 Experience in operations management 2 Strong leadership and management skills 3 Excellent organizational and problem-solving skills 4 Strong analytical skills and the ability to make data-driven decisions 5 Excellent communication and interpersonal skills 6 Proficiency in Microsoft Office and other relevant software

Job Description -Understand customer requirements and provide solutionLiaise with different teams on processing and call closuresUpsell to customersRenewal premium collection through calling and home visitsConvenience customer to stay invested in policy (surrender Retention) & Pitch Loan against policy.Error free & timely processing of request and complaints