Branch Head

Job Description

1. Store Operations & Management Take full ownership of day-to-day branch operations. Ensure the store is clean, organized, and meets safety and hygiene standards. Monitor equipment, facilities, and logistics to ensure uninterrupted store functioning. 2. Sales & Business Development Achieve branch sales targets and profitability goals. Implement strategies to increase footfall, customer retention, and average transaction value. Plan and execute promotions, discounts, and local marketing campaigns. 3. Team Leadership Manage and supervise department managers, cashiers, stock handlers, and floor staff. Conduct performance reviews, training programs, and team motivation sessions. Create and maintain staff schedules, ensuring adequate manpower during peak hours. 4. Customer Service Ensure exceptional customer service standards are maintained. Address customer issues, feedback, and complaints professionally and promptly. Build a loyal customer base through community engagement and service excellence. 5. Inventory & Stock Management Monitor stock levels, order replenishments, and control inventory shrinkage. Coordinate with suppliers and warehouse teams for timely deliveries. Oversee stock audits, expiry checks, and FIFO (First In First Out) practices. 6. Financial & Administrative Oversight Monitor daily cash flow, billing, and banking operations. Prepare and present sales, expense, and inventory reports to the management. Ensure compliance with statutory requirements, licenses, and labor laws. Requirements: Bachelor’s degree in Business Administration, Retail Management, or equivalent. 5+ years of experience in supermarket operations , with 2+ years in a leadership or managerial role. Looking for GCC Experience candidates Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Food provided Provident Fund Schedule: Day shift Fixed shift Night shift Weekend availability Work Location: In person