Barista

Sure, here is a barista job description. Job Title: Barista Location: [Coffee Shop/Cafe Name], [City, State] Reports To: Cafe Manager / Shift Supervisor Job Summary: The Barista is responsible for preparing and serving a wide variety of coffee, espresso, and other beverages, ensuring high-quality drinks and exceptional customer service. This role requires a passion for coffee, excellent interpersonal skills, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: Beverage Preparation & Service: Prepare and serve all coffee, espresso, tea, and other beverages according to established recipes and quality standards (e.g., lattes, cappuccinos, americanos, pour-overs, cold brews, smoothies). Operate and maintain espresso machines, grinders, blenders, and other coffee-making equipment. Grind coffee beans to the correct consistency and expertly pull espresso shots, ensuring optimal extraction and crema. Steam and froth milk to the perfect temperature and texture for various drinks, including creating latte art. Accurately take customer orders, process payments, and provide change using a POS (Point of Sale) system. Customize drinks based on customer preferences (e.g., milk alternatives, syrup additions, temperature adjustments). Customer Service: Greet customers warmly, engage in friendly conversation, and provide a welcoming atmosphere. Answer customer questions about coffee products, brewing methods, and menu items. Provide recommendations based on customer preferences. Handle customer feedback and complaints professionally and efficiently, escalating to management when necessary. Maintain a positive and enthusiastic attitude, especially during busy periods. Quality & Consistency: Ensure all beverages consistently meet the highest standards of taste, temperature, and presentation. Monitor coffee bean freshness, grind quality, and water temperature to optimize flavor. Adhere strictly to all recipes and preparation procedures. Cleanliness & Maintenance: Maintain a clean, organized, and inviting coffee bar area, including countertops, floors, and equipment. Routinely clean and sanitize espresso machine components, grinders, steam wands, and other tools. Wash and store dishes, glassware, and utensils properly. Restock cups, lids, napkins, stirrers, and condiments as needed. Assist with general cafe cleaning tasks, including sweeping, mopping, and taking out trash. Inventory & Stock Management: Monitor inventory levels of coffee beans, milk, syrups, and other ingredients. Communicate stock shortages to the manager or supervisor. Assist with receiving and stocking deliveries as required. Ensure proper rotation of products to minimize waste. Adherence to Standards: Strictly follow all food safety, hygiene, and sanitation guidelines (e.g., HACCP principles). Comply with all workplace safety procedures. Adhere to company policies and procedures. Qualifications & Skills: Experience: Previous experience as a barista or in a customer service role within the food and beverage industry is preferred, but not always required. Training will be provided for enthusiastic candidates. Knowledge: Basic knowledge of coffee origins, brewing methods, and espresso preparation is a plus. Customer Service: Proven ability to deliver excellent customer service in a fast-paced environment. Communication: Strong verbal communication skills and ability to listen attentively. Attention to Detail: Meticulous in drink preparation, presentation, and cleanliness. Efficiency: Ability to multitask and work quickly and accurately during peak hours. Team Player: Collaborative mindset with a willingness to support colleagues. Physical Stamina: Ability to stand for extended periods, lift up to [e.g., 10-15 kg] when stocking supplies, and perform repetitive motions. Flexibility: Willingness to work early mornings, evenings, weekends, and holidays as required. Education: High school diploma or equivalent preferred. Working Conditions: Fast-paced cafe environment. Exposure to hot beverages, steam, and varying temperatures. Requires standing for long periods and some lifting. This job description can be tailored further to fit the specific needs and culture of your coffee shop.