Job
Description
As a Client Account Management Associate Manager at Accenture, you will play a crucial role in helping to balance increased marketing complexity and diminishing marketing resources. Your primary responsibility will be to drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale. This will involve leveraging Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement, and Media Growth Services. Your role will require you to implement client account plans through relationship development and opportunity pursuits that build deeper client relationships. Additionally, you will be responsible for monitoring existing services to identify opportunities that provide additional and innovative value to the client. You will serve as the primary liaison for clients and stakeholders, leading requirement-gathering workshops and translating business objectives into actionable technical solutions. Your responsibilities will include establishing operational processes, managing timelines, conducting trainings, and driving alignment through regular status meetings and performance reviews. Moreover, you will lead the design and implementation of Adobe Campaign solutions, including data ingestion, segmentation, personalization logic, and cross-channel workflow automation. You will also oversee integrations with platforms such as AEM, Salesforce, and Adobe Analytics, ensuring adherence to data privacy and compliance standards such as GDPR and HIPAA. It is essential that you are Adobe Campaign Certified. Your key responsibilities will include managing end-to-end campaign delivery, ensuring timely execution, brand compliance, and accuracy. You will be responsible for building recurring and triggered campaigns, implementing A/B and multivariate testing, defining campaign KPIs, and leading optimization efforts based on analytics, engagement metrics, and client inputs. Furthermore, you will provide technical guidance to campaign developers, QA analysts, and reporting teams. You will define and uphold coding standards, promote reusable components and automation, and conduct training sessions and code reviews to ensure quality and consistency across projects. Additionally, you will monitor SLAs, track delivery performance, and manage incident resolution to ensure high availability of campaign systems. Maintaining campaign assets and documentation, collaborating with internal IT and data teams, and proactively addressing risks related to deliverability, scalability, and performance will also be part of your responsibilities. If you are a highly experienced professional with a background in Marketing Operations and Account Management, possessing the required qualifications and a minimum of 10 to 14 years of relevant experience, we encourage you to explore this challenging opportunity at Accenture.,
