Job
Description
About Eurofins
The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. POSITION TITLEITISC FET Europe IT Monitoring / L1 Ops Engineer
REPORTING TO ITISC FET Europe IT Monitoring Manager
WORKING LOCATION B5, India
OBJECTIVE
The main objective of this position is to deliver high quality infrastructure support under 24X7 monitoring of all the infrastructure components. Also, act L1 Ops engineer to solve the basic infrastructure issues. Moreover, will act as back up Major incident engineer.
REQUIRED EXPERIENCE AND S
Experience
Basic experience required as Windows administrator monitoring, Azure monitoring, FortiGate devices and managing business critical applications.Background as IT System administrator (Windows operating systems, Linux, VMware, FortiGate devices, firewalls, switches, routers) beneficial.Basic understanding and experience in IIS, ASP.NET, along with any other type of application monitoring and troubleshooting knowledge.Effectively collaborate with Server, Network, Database, Application support teams during Incident troubleshooting and Incident bridges.Basic understanding of Cloud Infrastructure services & its conceptsMust have the technical aptitude to learn, apply and solve technological solutions and/or challenges;Prior experience in monitoring and managing events coming from the SQL and other Database servers.Strong organizational skills;Ability to listen, gather and understand information about people and situations, quickly;Ability to handle and resolve basic server related issuesExcellent attention to detail and quality;At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail).Certification ITIL Foundation V4 highly appreciated, but not mandatory.English (fluent) required;Expertise in Microsoft OfficeOutlook, Word, Excel, PowerPoint.
Technology skills
Mandatory
Basic Networking skills "“ routers, firewalls, switches, LAN, WAN monitoring.Intermediate Server monitoring and troubleshooting. Windows, Linux platforms.Intermediate understanding on Application monitoring and troubleshooting.Optional Certifications or trainings in Windows Server platform (MCP), Azure Cloud AdministrationExperience using monitoring tools like Site24x7, HP OpenView, Business availability center, FortiManager, FortiAnalyzer or similar.Basic knowledge of Windows server 2012/2016/2019 administration, Azure Infrastructure and troubleshooting.
Optional
Basic understanding in Data Base monitoring and administration. MS SQL Server up to 2019.Basic understanding on Virtualization technologies.Knowledge on Scripting & AutomationKnowledge on Cloud Technologies
Personal
Skills:
Team PlayerSmart workerQuick learnerWillingness to work in 24x7 shifts.
PREFERED CANDIDATES
The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality.Good communication and interpersonal skills to interact with team in EuropeBE Computer Science/MCA or any other Bachelor"™s degree with the right experienceWill be an added advantage if worked on Laboratory related applications
Qualifications
Qualification Bachelor's degree or comparable education
Experience "“ 1 to 3 years into IT infra support
