Associate Consultant - Tech & Impl - L1

Role Purpose
Associate Consultant is the first step in the consulting ladder. The role is responsible for completing high quality in-depth analysis and research to support successful completion of consulting projects. They will also support the practice through data collection, market research and analytics. The Associate Consultant must achieve high personal billability. Do
1. Consulting Execution
I. An ambassador for the WIPRO tenets and valuesII. Client focused and tenacious in approach to solving and achieving client objectivesIII. Organizes work competently and ensures timeliness and quality deliverablesIV. Develops understanding of best practice in given area and industry knowledge, and can apply this under supervision2. Business development
I. Ensures high levels of individual utilization achievement in line with the levels expected as part of the goal setting processII. Anchors market research activities in the chosen area of workIII. Support sales activities as required as directed by the practice sales teamsIV. Makes effort to start to understand WIPRO's core service and consulting offeringsV. Helps identify additional sales opportunities and works with assignments /practice leadership to pursue 3. Thought Leadership
I. Builds understanding and insight into chosen industry and technology trendsII. Contributes to team thought leadershipIII. Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case studyIV. Educate and build awareness in the team in Wipro guidelines on revenue recognition, pricing strategy, contract terms and MSAV. Ensure that the Performance Nxt is followed for the entire teama. Employee Satisfaction and Engagementi. Lead and drive engagement initiatives for the teamii. Track team satisfaction scores and identify initiatives to build engagement within the team4. Contribution to Practice/Wipro
I. Continually delivers all Wipro admin in a timely manner (timesheets, appraisals, expenses, etc.,)II. Is visible and engaged within own practice, proactively participates and makes a demonstrable contribution to internal activitiesIII. Contributes to the IP and knowledge management of Wipro and GCG and ensure its availability on the central knowledge management repository or Wipro and GCGIV. Leverages tools, methods, assets, information sources, and IP available within the knowledge management platformV. Engages with other Consulting and delivery teams to enhance collaboration and growthVI. Makes use of common methods and tools which are proven to work   
Strategic Objectives
Parameter Description
Measure
(Select relevant measures/ modify measures after speaking to your Manager)
Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets
Improve quality of consulting by flawless delivery of consulting engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of consulting projects delivered Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro
Grow market positioning Support the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials
Number of ideas generated and contribution to the development of new consulting offerings/solutions/assets   
Provide consulting leadership to accounts
Support GCG Account Lead/Account team to grow consulting service portfolio
Number of consulting deals in the account supported
Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.
Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of:
Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices, consulting community initiatives Knowledge Management - Number of Assets owned/contributed to Consulting Central   
Mandatory Skills:

Genesys Cloud Contact Center Admin.
Experience1-3 Years.