Assistant Sales Manager

About the Job

As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team 50 + including associate and TL reporting to you, optimizing sales performance, and collaborating with clients to achieve business objectives. This

role demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment.

Key Skillset

Roles and Responsibilities:

• Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfaction.
• Drive B2C sales for insurance products (Health, Motor, Life).
• Establish and manage client relationships, ensuring strong engagement.
• Organize resources, set goals, and develop strategies to optimize sales performance.
• Monitor and document staff schedules, attendance, and productivity.
• Conduct weekly and monthly client meetings to understand expectations and provide updates.
• Ensure resolution of audit-related issues.

Desires Skills and Experience:

• Must have experience into B2C telesales vertical
• Must have team size of 40-50 Associate
• Insurance background preferable
• Team Management: Conduct meetings, performance reviews, and ensure employees meet performance targets.
• Employee Development: Hiring, coaching, and mentoring team members for success.
• Sales Expertise: Proven track record in Telesales preferably Health, Motor, or Life Insurance sales.
• Performance Monitoring: Ability to calibrate employee performance, provide coaching, and ensure
• alignment with business objectives.
• Strong external and management reporting capabilities.
• Ability to lead, mentor, and develop high-performing teams.

What do we offer?

• Opportunity to earn good incentives
• Endless growth opportunity
• GMC – Group Medical Coverage
• Group Personal Accident Insurance
• Gratuity
• Wellness Programs
• Give back to society through CSR
• Continuous talent enhancement program
• Childcare facility
• Tax Saving flexi benefits

How to Apply

Note- Only Relevant profiles will be contactable