Assistant – Client Servicing

Job Title: Assistant – Client Servicing

Location: Palwal, Haryana.

Salary: ₹30,000 – ₹35,000 per month

Experience Required: 2-5 Years

Company: H.G. Graphics Pvt. Ltd.

Industry: Retail Display and Visual Merchandising

Job Summary:

We are seeking a proactive and detail-oriented Assistant – Client Servicing professional to support our client relationships in the retail display and visual merchandising sector. The ideal candidate will assist in handling key client accounts, coordinating between internal teams and clients, ensuring timely project execution, and maintaining client satisfaction.

Key Responsibilities:

· Assist in managing day-to-day communication with clients to understand their requirements and expectations.

· Coordinate with design, production, logistics, and installation teams to ensure timely and accurate project delivery.

· Maintain trackers, reports, and documentation for ongoing projects.

· Support senior client servicing executives/managers in account handling and follow-ups.

· Prepare and share regular updates, reports, and feedback with clients and internal stakeholders.

· Ensure high levels of client satisfaction by resolving queries and issues promptly.

· Attend client meetings, take detailed briefs, and ensure proper internal communication.

· Help maintain strong, long-term client relationships.

Required Skills & Qualifications:

· Graduate/Postgraduate in Business, Marketing, or a related field.

· Minimum 2 years of experience in client servicing, preferably in the furniture, fixture, or retail display industry.

· Strong communication and interpersonal skills.

· Proficiency in MS Office (Excel, PowerPoint, Word).

· Ability to multitask and manage multiple projects under tight deadlines.

· Detail-oriented and organized with a client-first approach.

· Knowledge of design/production processes in retail display or visual merchandising is a plus.

Working Days: 6 Days a Week

Job Type: Full-time

Pay: Up to ₹35,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Palwal, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• furniture, fixture, or retail display industry.: 1 year (Required)

Work Location: In person