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2.0 - 3.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :aWork closely with the client teams to define and architect the solution for our clients Estimating the components required to provide a comprehensive AI solution that meets and exceeds the clients expectations delivering tangible business value to our clientsbCandidate is expected to deliver cognitive applications that solve/augment business issues using leading AI technology frameworkscDirect and influence client Bot/Virtual Agent architecture, solutioning and development Technical Experience :a7-8 years of experience and a thorough understanding of Azure PaaS landscapea2-3 years of experience in Microsoft AI/Bot FrameworkbGood to have - Knowledge experience in Azure Machine Learning, AI, Azure HDInsight Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech
Posted 3 days ago
15.0 - 20.0 years
15 - 19 Lacs
Pune
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationAs an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities:- Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist.- Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques.- Experience with chatbot , generative AI models, prompt Engineering- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 7 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 years full time education is required Qualification 15 years full time education
Posted 3 days ago
6.0 - 7.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft BOT Framework Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE/B-Tech/M-Tech Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Microsoft BOT FrameworkGood to Have Skills :No Technology SpecializationJob :Key Responsibilities :AGood knowledge on Cognitive AI concepts and Microsoft Azure PaaSBStrong debugging and analytical skillsCPrior knowledge of Azure ML is an added advantageDGood team and tech management experience Technical Experience :AProgramming skills :a6-7 years of strong experience on Microsoft Azure, ASPNET / MVC and general purpose programming languages such as C/VBNETbMinimum 12 months of experience in developing applications using MS Cognitive Services such as LUIS or conversational language understanding CLU, Language APIscMS Bot Framework Mandatory Skill Flex can be MS BOT Framework SDK, Cshp, netBDatabase management - aSQL Server, Cosmo DBbSQL knowledge Professional Attributes :AShould have strong problem-solving and Analytical skills BGood Communication skills CAbility to work independently with little supervision or as a team DShould be able to work and deliver under tight timelines ECandidate should have good analytical skills Educational Qualification:BE/B-Tech/M-TechAdditional Info : Qualification BE/B-Tech/M-Tech
Posted 3 days ago
15.0 - 20.0 years
9 - 14 Lacs
Mumbai
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationAs an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities:- Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist.- Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques.- Experience with chatbot, generative AI models, prompt Engineering- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 7 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education
Posted 3 days ago
15.0 - 25.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Sales Origination Practitioner Project Role Description : Orchestrate and lead the entire origination process for a cross-client, cross service-group deal working with the CAL, the client team and relevant subject matter experts. Must have skills : Sales Pursuit Management Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Sales Lead, you will be responsible for identifying, owning professional services opportunities in Middle East markets working with our account teams and customers. Your typical day will involve working to progress on selling opportunities through the sales cycle working closely with cross-functional teams to achieve individual sales targets. Roles & Responsibilities:- As a Sales Lead, Own and drive sales opportunities through deal origination to closure by demonstrating deep content in the areas of AMS, Cloud Migration (GCP, Azure, AWS), Data and AI and Platform (SAP, Oracle, SFDC, ServiceNow) enabled transformation, work with account teams to identify new selling opportunities and own deals from ideation to closure.- Ownership of professional services selling from ideation through closure. Professional & Technical Skills: - Must Have Skills: Deep content expertise in one of the areas mentioned above with prior delivery experience, Individual Sales Pipeline Management.- Good To Have Skills: Sales Positioning for Professional Services in Technology, Sales Campaign and Marketing Strategy- Proven track record of achieving sales targets and driving revenue growth. Strong understanding of sales processes and methodologies. Excellent Professional communication and interpersonal skills.- Ability to work independently and as part of a team. Secondary Skill Deep knowledge of Veeva in the Life Sciences industry Additional Information:- The candidate should have a minimum of 15 years of experience .- This position is based in all the metro locations in India.- Master degree in management or BTech or CA Qualification 15 years full time education
Posted 3 days ago
7.0 - 11.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Artificial Intelligence (AI) Designation: AI/ML Computational Science Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationIn Artificial Intelligence, you will be enhancing business results by using AI tools and techniques to performs tasks such as visual perception, speech recognition, decision-making, and translation between languages etc. that requires human intelligence. What are we looking for Artificial Neural Networks (ANNS)Machine LearningResults orientationProblem-solving skillsAbility to perform under pressureStrong analytical skillsWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 days ago
6.0 - 11.0 years
15 - 25 Lacs
Noida
Work from Office
What skills and experience are we looking for? Bachelor's/Masters degree in Computer Science, Engineering, or related field. 5+ years of experience in software development with strong expertise in Python. 3+ years of experience in machine learning, deep learning, or AI-based applications. Proficient in AI/ML libraries like TensorFlow, PyTorch, Scikit-learn, XGBoost, OpenCV etc. Hands-on experience with data preprocessing, model training, validation, and deployment. Familiarity with MLOps tools (e.g., MLflow, Kubeflow, Airflow, Docker, Kubernetes). Strong understanding of REST APIs and backend development. Experience with cloud platforms like AWS, Azure, or GCP. Excellent problem-solving, communication, and leadership skills. Experience working in Agile/Scrum teams. Knowledge of data engineering tools (e.g., Spark, Kafka, Snowflake). Publications, open-source contributions, or Kaggle competition experience. Exposure to NLP, computer vision, or generative AI models is a plus. What is the work? Lead and mentor a team of Python and AI/ML engineers. Design, develop, and deploy scalable machine learning models and end-to-end solutions. Collaborate with product managers, data scientists, and other stakeholders to define project goals and technical specifications. Translate business requirements into technical specifications and implementation plans. Architect backend systems using Python frameworks (e.g., FastAPI, Django, Flask). Review code, ensure best practices, and perform unit and integration testing. Monitor and improve model performance, reliability, and scalability in production. Ensure adherence to project timelines and deliverables. Stay current with emerging technologies and integrate them into existing systems as appropriate. Foster a culture of innovation, collaboration, and continuous improvement.
Posted 3 days ago
8.0 - 13.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a seasoned Senior Manager CCAI Architect with deep expertise in designing and delivering enterprise-grade Conversational AI solutions using Google Cloud's Contact Center AI (CCAI) suite. This role demands a visionary leader who can bridge the gap between business objectives and AI-driven customer experience innovations. As a senior leader, you will drive architectural decisions, guide cross-functional teams, and define the roadmap for scalable and intelligent virtual agent platforms. Roles & Responsibilities:- Own the end-to-end architecture and solution design for large-scale CCAI implementations across industries.- Define best practices, reusable frameworks, and architectural patterns using Google Dialogflow CX, Agent Assist, Knowledge Bases, and Gen AI capabilities.- Act as a strategic advisor to stakeholders on how to modernize and transform customer experience through Conversational AI.- Lead technical teams and partner with product, operations, and engineering leaders to deliver high-impact AI-first customer service platforms.- Oversee delivery governance, performance optimization, and scalability of deployed CCAI solutions.- Evaluate and integrate cutting-edge Gen AI models (LLMs, PaLM, Gemini) to enhance virtual agent performance and personalization.- Enable and mentor architects, developers, and consultants on Google Cloud AI/ML tools and CCAI strategies.- 10+ years of experience in enterprise solution architecture, with 4+ years in Google Cloud AI/ML and Conversational AI platforms.- Deep expertise in Dialogflow CX, CCAI Insights, Agent Assist, Gen AI APIs, and GCP architecture.Strong leadership in managing large transformation programs involving AI chatbots, voice bots, and omnichannel virtual agents.- Proven ability to engage with senior stakeholders, define AI strategies, and align technical delivery with business goals.- Experience integrating AI solutions with CRMs, contact center platforms (e.g., Genesys, Five9), and backend systems.- Certifications in Google Cloud (e.g., Professional Cloud Architect, Cloud AI Engineer) are a strong plus.- Exceptional communication, thought leadership, and stakeholder management skills. Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot, generative AI models, prompt Engineering.V- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 18+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education
Posted 3 days ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. We are inviting applications for the role of Process Associate, Content Moderation - Mizo We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers • This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications • Any Graduate • Freshers are eligible • Fluent in Read/Write in English & Mizo Language Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 3 days ago
7.0 - 11.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Artificial Intelligence (AI) Designation: Packaged App Development Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationUnderstanding of foundational principles and knowledge of Artificial Intelligence AI including concepts, techniques, and tools in order to use AI effectively. What are we looking for Python Software DevelopmentPython (Programming Language)Generative AILarge Language ModelsAdaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 days ago
2.0 - 7.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Product Security Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :AI Security Architect Enterprise AI Strategy, Scalable ML Platforms, and Secure AI DesignWe are looking for a seasoned and visionary AI Architect with 12+ years of experience in designing, securing, and leading scalable, responsible AI systems. This role blends AI solution architecture with security architecture and is ideal for professionals who bring together deep technical knowledge, strategic thinking, and a passion for trustworthy, ethical innovation.As an AI Architect, you will define the enterprise AI and security architecture, embed secure-by-design practices across AI platforms, and ensure alignment with privacy, compliance, and ethical standards across the entire ML lifecycle Roles & Responsibilities:Own the architectural vision for enterprise-wide AI and ML platforms, ensuring scalability, resilience, security, and regulatory compliance.Develop and maintain architectural blueprints for secure and responsible AI, covering areas such as bias mitigation, explainability, threat modeling, and data protection.Define and implement AI security architecture practices, including secure access to models, datasets, APIs, and ML pipelines.Collaborate with MLOps, engineering, DevSecOps, and cloud security teams to develop standardized, reusable, and secured AI infrastructure components.Ensure AI systems comply with global regulations and standards (e.g., GDPR, ISO 42001, NIST AI RMF, and ISO/IEC 27001).Evaluate and introduce tools and frameworks that support privacy-preserving AI, adversarial robustness, model security, and interpretability.Lead efforts to design and enforce secure AI development workflows, from data ingestion to model deployment and monitoring.Partner with Security Architects and Risk teams to identify and mitigate AI-specific attack surfaces, including adversarial attacks and model poisoning.Conduct risk assessments and threat modeling for AI systems, including LLMs, generative models, and federated learning architectures.Collaborate with internal InfoSec, Privacy, and Legal stakeholders to align AI initiatives with enterprise cybersecurity strategies.Establish monitoring and incident response guidelines for AI workloads, including model drift, data leakage, and compliance alerts.Lead and mentor a multidisciplinary team of AI engineers, ML architects, and AI security specialists.Drive cross-functional initiatives with stakeholders in cloud, legal, compliance, and business domains to ensure holistic AI strategy implementation.Serve as a strategic advisor on AI and ML security topics across various business units and projects.Support the development and enforcement of enterprise-wide AI security and governance policies.Lead architecture review boards focused on AI and ensure consistent application of best practices across AI platforms. Professional & Technical Skills: Strong experience designing and deploying secure, large-scale ML systems in cloud and hybrid environments.Deep understanding of secure development practices, identity and access management (IAM) for ML workloads, model versioning, and auditability.Familiarity with:oCloud-native security tools (AWS IAM, KMS, GCP Workload Identity, Azure Key Vault)oAI attack mitigation (e.g., adversarial training, input sanitization, model watermarking)oSecure MLOps and CI/CD for AIoTools for model explainability (SHAP, LIME), monitoring (Prometheus, Grafana), and compliance tracking.Experience with data privacy, encryption techniques (at rest/in transit/in use), and secure federated learning is a plus.Proven leadership in AI security architecture and secure ML engineering practices.Exceptional stakeholder communication and ability to advocate for responsible AI across technical and executive teams.Strategic mindset with an ability to balance innovation with risk mitigation.Strong documentation, risk assessment, and audit reporting skills in security-centric environments.Proven success in building and securing AI platforms with strong focus on privacy, ethical AI, and regulatory compliance.- Additional Information:Bachelors or Masters degree in Computer Science, Artificial Intelligence, Information Security, or related field.Industry certifications preferred:Cloud AI (e.g., AWS Certified Machine Learning Specialty, GCP ML Engineer)Security (e.g., CISSP, CCSP, Certified AI Security Professional, TOGAF)- 12+ years of experience in AI/ML solution architecture with 4+ years focused on AI security, governance, or compliance.- This position is based at our Bengaluru office- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
7.0 - 12.0 years
12 - 16 Lacs
Pune
Hybrid
Job Summary : We are seeking an experienced and dynamic Analytical Team Lead with expertise in Qlik SaaS, Power BI, Data Lake solutions, and AI/ML technologies. The successful candidate will lead a team of data analysts and engineers, driving business intelligence (BI) initiatives, building scalable analytics platforms, and leveraging advanced AI/ML models to uncover actionable insights. This role requires a strong balance of technical expertise, strategic thinking, and leadership skills to align data strategies with organizational goals. Key Responsibilities : 1. Leadership and Team Management : - Lead, mentor, and manage a team of data analysts, BI developers, and data engineers. - Promote collaboration and knowledge sharing within the team to foster a high-performance culture. - Ensure alignment of analytics objectives with business priorities. 2. BI and Data Visualization : - Design, implement, and manage scalable dashboards using Qlik SaaS and Power BI. - Ensure data visualization best practices to deliver clear, actionable insights. - Collaborate with stakeholders to define KPIs and build intuitive reporting solutions. 3. Data Architecture and Integration : - Oversee the design and optimization of Data Lake solutions for efficient data storage and retrieval. - Ensure seamless integration of data pipelines across multiple systems and platforms. - Partner with data engineering teams to maintain data quality, governance, and security. 4. AI/ML Implementation : - Drive the adoption of AI/ML technologies to build predictive models, automate processes, and enhance decision-making. - Collaborate with data scientists to develop and deploy machine learning models within the analytics ecosystem. 5. Agile Project Management : - Lead analytics projects using agile methodologies, ensuring timely delivery and alignment with business goals. - Act as a bridge between technical teams and business stakeholders, facilitating clear communication and expectation management. 6. Stakeholder Engagement : - Work closely with business leaders to identify analytics needs and opportunities. - Provide thought leadership on data-driven strategies and innovation. Key Skills and Qualifications : Technical Expertise : 1. Proficiency in Qlik SaaS and Power BI for BI development and data visualization. 2. Strong understanding of Data Lake architectures and big data technologies (Azure Data Lake, Google big query ). 3. Hands-on experience with AI/ML frameworks and libraries 4. Knowledge of programming languages such as Python, R, or SQL. Leadership and Communication : 1. Proven experience in leading and mentoring teams. 2. Strong stakeholder management and communication skills to translate complex data concepts into business value. Project Management : 1. Experience with agile methodologies in analytics and software development projects. Education : - Bachelor's degree (12 + 4) . Preferred Qualifications : 1. Certification in Qlik, Power BI, or cloud platforms . 2. Experience in deploying analytics solutions in hybrid or cloud environments. 3. Familiarity with DevOps, CI/CD pipelines, and MLOps processes.
Posted 3 days ago
5.0 - 10.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Analytics Practitioner Project Role Description : Drive innovation and Intellectual property (IP) around specific analytics models and offerings Must have skills : Python (Programming Language) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Any degree in computer science Summary :As an Analytics Practitioner, you will drive innovation and intellectual property around specific analytics models and offerings. A typical day involves collaborating with various teams to enhance analytics capabilities, developing new models, and ensuring the effective implementation of analytics solutions that meet business needs. You will engage in problem-solving activities, leveraging your expertise to provide insights and recommendations that support strategic decision-making. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong analytical skills to interpret complex data sets.- Experience with data manipulation and analysis libraries such as Pandas and NumPy.- Familiarity with data visualization tools to present findings effectively.- Ability to develop and implement machine learning models. Additional Information:- The candidate should have minimum 7.5 years of experience in Python (Programming Language).- This position is based in Hyderabad.- Any degree in computer science is required. Qualification Any degree in computer science
Posted 3 days ago
10.0 - 14.0 years
15 - 19 Lacs
Gurugram
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:- Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.- Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot , generative AI models, prompt Engineering.- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 years full time education is required Qualification 15 years full time education
Posted 3 days ago
5.0 - 10.0 years
3 - 6 Lacs
Coimbatore
Work from Office
Project Role : Business Process Designer Project Role Description : Analyzes, develops, and improves workflows. Identifies inefficiencies in existing processes and proposes solutions to optimize effectiveness. Collaborates with business users to identify and define detailed product requirements and use cases. Design continuous monitoring and feedback collection to help them refine processes over time. Must have skills : Hotel and Lodging Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Designer, you will analyze, develop, and improve workflows. Identify inefficiencies in existing processes and propose solutions to optimize effectiveness. Collaborate with business users to define detailed product requirements and use cases. Design continuous monitoring and feedback collection to refine processes over time. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Develop innovative process improvement strategies- Implement workflow enhancements to increase efficiency Professional & Technical Skills: - Must To Have Skills: Proficiency in Hotel and Lodging- Strong understanding of process optimization techniques- Experience in workflow analysis and improvement- Knowledge of business process modeling tools- Familiarity with continuous improvement methodologies Additional Information:- The candidate should have a minimum of 5 years of experience in Hotel and Lodging- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 3 days ago
8.0 - 10.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Job Title - S&C GN - T&O - HR Transformation - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC7A Must-have skills: Artificial Intelligence (AI) Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The Practice- A Brief Sketch: HR Strategy & Transformation is a team of HR Professionals who specializes in select areas within HR to help our clients target and deliver values for their HR and Talent investments using a distributed delivery model, and can be deployed globally - onsite, near shore and offshore. The key areas of work include: HR Operating Model HR Op Model Design, Organization Design, Capability Enhancement Competency Based Talent Management Competency Modelling, Design, Assessment and Integration with HR & Talent processes Workforce Management Workforce effectiveness analysis, planning and optimization HR Shared Services HR Shared service Assessment, Design and Deployment Process Excellence HR & Talent Processes design, innovation & Implementation HR SaaS Implementation SaaS Process design, configuration, training & Change Enablement Bring your best skills forward to excel in the role: Knowledge and application of Business Process Re-engineering HR and TM Process Design experience HR system implementation experience Conduct HR Policy Design and harmonization Project Management of large HRT engagements Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of Cloud HR Platforms (SuccessFactors/Workday/Oracle/SAP) Knowledge of outsourcing business model of key HR processes Talent Management Processes including Talent Acquisition and Performance Management and Rewards. Talent Availability and Competency Modeling and Assessment Sourcing Strategy, Recruitment Process Optimization Performance Measurement, Rewards Audit and Strategic Role Assessment Minimum 3 plus years of work experience after Masters Degree and significant years of experience in Human Resource Transformation and Talent Management related projects is desired. This individual must be comfortable working at the highest levels of client organizations and interacting closely with the C level executives in a range of environments The individual should be comfortable functioning in a broadly positioned and highly diverse consulting firm The individual should be comfortable with the Pre sales ,sales and delivery cycle in a global client engagement model The individual should possess an impressive executive demeanor, a team oriented and collaborative approach, and excellent presentation skills, including strong oral and writing capabilities Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Whats in it for you Leadership responsibilitiesFocus on growing the practice by ensuring the right strategies and actions are in place. Achieve the target metrics on productivity, utilization, geographic penetration, head count growth, controlling attrition and high degree of engagement from the team and maintaining exception delivery quality Engagement ManagementManage engagement risk, project economics including planning and budgeting, manage account receivables, define deliverable content, ensure buy-in of proposed solutions from top management levels at the client/ client team Business DevelopmentWork as part of a joint global sales team to identify and win potential opportunities. People DevelopmentPerforms role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff recruitment and retention activities. Domain DevelopmentDevelopment of assets and methodologies, development of point-of-view, research or white papers, support development of marketing collateral, public speaking and publication in industry periodicals. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree
Posted 3 days ago
7.0 - 11.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for OTC Multi tower PTP/RTR/OTC working experience, Demonstrated project skills and transformation area Data Interpretation Analytics, Six Sigma/Lean certified Basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Adaptable and flexible Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation
Posted 3 days ago
3.0 - 5.0 years
20 - 25 Lacs
Gurugram
Work from Office
JR: R00210470 Experience: 14-16Years Educational Qualification: Any Degree --------------------------------------------------------------------- Job Title - S&C GN - Tech Strategy- AI / Gen AI Strategy - Senior Manager Management Level: 6-Senior Manager Location: Bengaluru, BDC7A Must-have skills: Artificial Intelligence for IT Operations (AIOps) Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. The Practice- A Brief Sketch: The Technology Strategy & Advisory Practice is a part of Accenture Strategy and focuses on the clients most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. As part of this high performing team, you will work on the scaling AIand the data that fuels it allto power every single person and every single process. You will part of our global team of experts who work on the right scalable solutions and services that help clients achieve your business objectives faster. Business Transformation: Assessment of AI potential and development of use cases that can transform business Proof of Concepts :Help design POCs and high-level solutions using AI or Gen AI analytics solutions to derive insights from data. Formulation of Guiding Principles and Components: Assessing impact to clients technology landscape/ architecture and ensuring formulation of relevant guiding principles and platform components. Product and Frameworks :Evaluate existing AI & Gen AI products and frameworks available and develop options for proposed solutions. Bring your best skills forward to excel in the role: Leverage your knowledge of technology trends across Data and AI and how they can be applied to address real world problems and opportunities. Interact with client stakeholders to understand their AI problems, priority use-cases, define a problem statement, understand the scope of the engagement, and also drive projects to deliver value to the client Design & guide development of Enterprise wide AI & Gen AI strategy for our clients Through your expertise and experience, guide your team to suggest the right solutions to meet the needs of clients and help draw up practical implementation road maps that position them for long-term success Benchmark against global research benchmarks and leading industry peers to understand current & recommend AI & Gen AI solutions Conduct discovery workshops and design sessions to elicit AI & Gen AI opportunities & client pain areas. Utilize strong expertise & certification in any of the AI & Gen AI Cloud platforms Google, Azure or AWS, in areas such as Machine Learning, NLP, Generative AI etc. Collaborate with business experts for business understanding, working with other consultants and platform engineers for solutions and with technology teams for prototyping and client implementations. Have a deep understanding of the Responsible AI & Gen AI framework as well as tools to engage the client in meaningful discussions and steer towards the right recommendation Define an AI use case driven value realization framework and define business cases relevant to the client industry Create expert content and use advanced presentation, public speaking, content creation and communication skills for C-Level discussions. Demonstrate strong understanding of a specific industry , client or technology and function as an expert to advise senior leadership. Manage budgeting and forecasting activities and build financial proposals Read more about us. The rise of forerunners Recent Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Excellent understanding of Traditional AI, Gen AI, Agentic AI and Advanced Cognitive methods to derive insights and actions Good working knowledge in formulation of relevant guiding principles and platform components with expertise in Responsible AI frameworks is highly preferred 3+ years of experience leading or managing large teams effectively including planning/structuring analytical work, facilitating team workshops, and developing Data & AI strategy recommendations as well as developing POCs Deep Understanding of data supply chain and building value realization framework for Data & AI transformations Mandatory knowledge of IT & Enterprise architecture concepts through practical experience and knowledge of technology trends e.g. Mobility, Cloud, Digital, Collaboration A strong understanding in any of the following industries is preferred:Financial Services, Retail, Consumer Goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources or equivalent domains Cloud AI Practitioner Certifications (Azure, AWS, Google) desirable but not essential Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience:14-16Years Educational Qualification: Any Degree
Posted 3 days ago
15.0 - 20.0 years
9 - 14 Lacs
Pune
Work from Office
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI to improve performance and efficiency, including but not limited to deep learning, neural networks, chatbots, natural language processing. Must have skills : Google Cloud Machine Learning Services Good to have skills : GCP Dataflow, Google Dataproc, Google Pub/SubMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI / ML Engineer, you will engage in the development of applications and systems that leverage artificial intelligence to enhance performance and efficiency. Your typical day will involve collaborating with cross-functional teams to design and implement innovative solutions, utilizing advanced technologies such as deep learning and natural language processing. You will also be responsible for analyzing data and refining algorithms to ensure optimal functionality and user experience, while continuously exploring new methodologies to drive improvements in AI applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the design and development of AI-driven applications to meet project requirements.- Collaborate with team members to troubleshoot and resolve technical challenges. Professional & Technical Skills: - Must To Have Skills: Proficiency in Google Cloud Machine Learning Services.- Good To Have Skills: Experience with GCP Dataflow, Google Pub/Sub, Google Dataproc.- Strong understanding of machine learning frameworks and libraries.- Experience in deploying machine learning models in cloud environments.- Familiarity with data preprocessing and feature engineering techniques. Additional Information:- The candidate should have minimum 2 years of experience in Google Cloud Machine Learning Services.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
15.0 - 25.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Data Insights & Visualization Practition Project Role Description : Create interactive interfaces that enable humans to understand, interpret, and communicate complex data and insights. Wrangle, analyze, and prepare data to ensure delivery of relevant, consistent, timely, and actionable insights. Leverage modern business intelligence, storytelling, and web-based visualization tools to create interactive dashboards, reports and emerging VIS/BI artifacts. Use and customize (Gen)AI and AI-powered VIS/BI capabilities to enable a dialog with data. Must have skills : Data Analytics Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an Analytics & Insights Lead to help lead and design innovative approaches to view and interact with data for active analysis and reporting. This team member should bring a wide experience and/or understanding of the art of the possible with analyzing and visualizing data in market relevant technologies (Qlik, Power BI, BigQuery, PowerApps, Alteryx, etc.) and remain flexible to deploy designs quickly (iterating as required). There is also an opportunity to mentor and develop analytics team members from a people developer perspective. Roles & Responsibilities:- Drive accountability by ensuring high quality operational monitoring, analysis and continuous improvement of enforcement and KPls.- Work with cross-functional stakeholders to establish shared goals and bring role/scope clarity in a fast-paced and ambiguous environment.- Use contemporary tools and technology that will provide data analytics and insights to increase revenue, grow profitability, and improve the user experience. Should have Influencing and Advisory skills.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Develop innovative data visualization strategies.- Collaborate with stakeholders to understand data requirements.- Implement data visualization best practices. Professional & Technical Skills: - Pro-active with decision making, analytical thinking and problem solving skills - Strong interpersonal, collaboration, and communication skills - Be comfortable and effective in a distributed team and remote working environment - Must To Have Skills: Proficiency in Data Analytics.- Experience with data visualization tools such as Tableau, Qlik, Power BI, Alteryx, BigQuery, PowerApps Additional Information:- The candidate should have a minimum of 15 years of experience in Data Analytics.- Minimum 2 years of relevant design, development and deployment experience with Qlik and Power BI (includes dashboards, executive summaries, front end visualizations etc.)- Minimum 2 years of Data Technology experience which may include:architecture/database development experience and experience with Business Intelligence tools (such as:GCP BigQuery, PowerApps, Alteryx), methodologies, and/or responsibilities- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 3 days ago
15.0 - 25.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Technological Innovation Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Lead the application development team in designing, building, and configuring applications.- Act as the primary point of contact for all application-related queries and issues.- Provide guidance and expertise to team members on technological innovation and best practices.- Collaborate with cross-functional teams to ensure alignment and successful project outcomes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Technological Innovation.- Strong understanding of emerging technologies and their applications.- Experience in leading application development projects from inception to completion.- Knowledge of software development methodologies and best practices.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have a minimum of 15 years of experience in Technological Innovation.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 days ago
8.0 - 13.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Title: Service Transformation + Senior Manager + Strategy & Consulting Global Network Song Management Level: 06 - Senior Manager Location: Bengaluru, Gurgaon, Mumbai, Chennai, Hyderabad Must have skills: Service Transformation, Utilities, Contact Center, GenAI Good to have skills: Salesforce, Genesys, AWS, NICE Job Summary :As a Senior Manager in the Strategy & Consulting Global Network Song practice, you will be responsible for leading strategic consulting engagements focusing on digital transformation, customer experience enhancement, and operational efficiencies within the Utilities industry. Your typical day will involve working with clients to develop and execute strategies to improve business performance, drive revenue growth, and support customer-centric transformation initiatives. Roles & Responsibilities: Lead strategic consulting engagements focusing on digital transformation, customer experience enhancement, and operational efficiencies. Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives. Assist clients in the Utilities industry with their most pressing service transformation problems by offering consulting and advisory services. Manage project teams, guiding team members and ensuring project delivery meets quality, timeline, and budgetary expectations. Create a transformational plan, close the gap between business and technology, perform value architecting using Analytics and GenAI tools, and help clients achieve long-term success by co-creating future-proof, agile, and resilient operating models. Build and maintain client relationships, both existing and new, by understanding client problems, bringing relevant solutions and offerings to the clients, and influencing improvement objectives. Provide solutions to complex business problems/opportunities requiring in-depth knowledge of Customer & Consumer dynamics, to optimize business processes and deliver on multi-channel customer service strategy. Data and Analytics driven approach for identification and realization of value for the clients and help in driving measurable outcomes through digital investments at the right pace and scale. Help clients become more customer-centric by redesigning their core operations through intelligent automation, AI, and machine learning-based tools. Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector. Design Business Process, lead design thinking workshops, develop business case, and develop new operating model. Professional & Technical Skills: Must have skills:Proficiency in Service Transformation, Utilities, Contact Center, GenAI. Strong understanding of Utility industry processes, performance drivers & industry-leading practices, regulatory and compliance requirements, preferably from North America. Experience in working as an advisory lead in designing next-gen service transformation solutions on technologies like Genesys, NICE, Salesforce, Data automation, and AI. Ability to develop long-standing relationships with senior client stakeholders. Experienced in managing large global teams, multi-stakeholder environments, and complex digital projects engagements in a global network. Deep knowledge of digital transformation and customer experience strategies, with a track record of implementing successful change initiatives. Additional Information: The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using Service Transformation, Utilities, Contact Center, and GenAI. This position is based at our Bengaluru, Gurgaon, Mumbai, Chennai, or Hyderabad office. About Our Company | Accenture Qualification Experience: Minimum 8 years of experience is required Educational Qualification: B.Tech/BE (Accurate educational details should capture)
Posted 3 days ago
15.0 - 20.0 years
15 - 19 Lacs
Bengaluru
Work from Office
Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities:- Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist.- Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services- Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya- Integrate with IVR systems and Proficiency in webhook setup and API integration.- Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.- Creation of agents in Agent builder and integrating them into end end to pipeline using python.- Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.- Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities- Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.- Document technical designs, processes, and setup for various integrations.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques.- Experience with chatbot , generative AI models, prompt Engineering- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 7 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 years full time education is required Qualification 15 years full time education
Posted 3 days ago
8.0 - 13.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Title: Health and Public Services Senior Manager + Service + Strategy & Consulting Global Network Song Management Level: 06 - Senior Manager Location: Bengaluru, Gurgaon, Mumbai, Chennai, Hyderabad Must have skills: Salesforce Health Cloud, Service Transformation Good to have skills: Data Automation, AI Job Summary :As a Senior Manager in the Health and Public Services practice, you will be responsible for designing, building, and implementing strategies to enhance business performance using Salesforce Health Cloud. Your typical day will involve working with the development team, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities: Aid clients to design, deliver, and adopt digital solutions to increase their competitiveness and accelerate GTM. Lead the discovery, design, and implementation of Salesforce Health Cloud solutions for clients in the healthcare industry. Manage end-to-end Salesforce Health Cloud projects, collaborate with stakeholders, and drive the adoption of Salesforce Health Cloud capabilities while ensuring compliance with healthcare industry regulations (e.g., HIPAA, GDPR) and data security standards. Develop and oversee Health Cloud components such as care coordination, patient and provider management, appointment scheduling, analytics, and data integrations with other systems viz. EHR, DWs, etc. Assist healthcare clients with their most pressing service transformation problems by offering consulting and advisory services. Create a service transformational plan, design/re-design the channel strategy and operating model, close the gap between business and technology, and help clients achieve long-term success by co-creating future-proof, agile, and resilient operating models. Build and maintain client relationships, both existing and new, by understanding client problems, bringing relevant solutions and offerings to the clients, and influencing improvement objectives. Engage with senior management as part of the go-to-market team and assist in sales and project delivery. Provide solutions to complex business problems/opportunities requiring in-depth knowledge of patient, provider, payer dynamics, to optimize business processes and deliver on multi-channel customer service strategy. Use a data and analytics-driven approach for identification and realization of value for the clients and help in driving measurable outcomes through digital investments at the right pace and scale. Help clients become more customer-centric by redesigning their core operations through intelligent automation, AI, and machine learning-based tools. Professional & Technical Skills: Must have skills:Proficiency in Salesforce Health Cloud, Service Transformation. Strong understanding of healthcare processes, performance drivers, and industry-leading practices, regulatory and compliance requirements. Experience in developing and maintaining Salesforce Health Cloud applications. Experience in debugging and troubleshooting Salesforce Health Cloud applications. Experience in working with healthcare delivery models, reimbursement systems (e.g., insurance, public health systems), and patient access programs. Additional Information: The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using Salesforce Health Cloud. This position is based at our Bengaluru, Gurgaon, Mumbai, Chennai, Hyderabad office. About Our Company | AccentureQualification Experience: Minimum 8 years of experience is required Educational Qualification: B.Tech/BE (Accurate educational details should capture)
Posted 3 days ago
10.0 - 14.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation
Posted 3 days ago
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