Trainee- Application Support Engineer (Rotational Shift)

Job Title: Trainee- Application Support Engineer (Rotational Shift) Years of Experience: 0-1 year Job Location: Noida Education - B.SC(IT)/ BCA Job Type: Full Time (Work from Office Only) We are looking for dedicated and detail-oriented Application Support Engineers (Rotational Shift) to provide technical support for ongoing .NET and BizTalk-based projects. The role involves monitoring systems, handling production issues, performing routine maintenance, and escalating critical incidents during night hours(IST). Only candidates with B.Sc (Computer Science/IT) or BCA qualifications will be considered. Candidates with higher qualifications (MCA, M.Sc, B.Tech, etc.) are not eligible for this role You will be working as a Trainee for 2(Two) months and at the end of the Training a technical evaluation will be conducted and based on you successfully clearing the evaluation at the end of training you will be on-boarded on the company payrolls. Stipend During Training- 12k pm for 2 months Training Period After Training- Starting CTC of 2.4 lakh pa based on performance and post successful completion of Training and On-boarding There is a legal bond of 2 years (post completion of training and once you will be on the payrolls) and it is a legal agreement which states that you need to serve the company for a minimum period of 2 years from your date of joining. Responsibilities Monitor .NET / BizTalk applications during shifts including night shifts during IST hours for performance, errors, and availability. Provide Level 1 & Level 2 support by troubleshooting issues and resolving them or escalating as necessary. Perform routine operational checks and validations based on predefined checklists. Log incidents and updates accurately in ticketing systems (e.g., Jira, ServiceNow). Follow escalation protocols and communicate critical incidents to on-call L3 teams or stakeholders. Document recurring issues and assist in the development of knowledge base articles. Ensure handover documentation is provided to the day team at shift end. Participate in weekly team syncs and provide input for process improvements. Required Qualifications B.Sc (Computer Science, IT) or BCA degree Mandatory Freshers or up to 1 years of experience in application support preferred Basic understanding of Microsoft .NET framework, C#, SQL Server Exposure to or willingness to learn BizTalk Server fundamentals Familiarity with Windows Server environments and basic system/network troubleshooting Preferred Skills Strong problem-solving skills with the ability to follow predefined processes Good written and verbal communication skills Experience with monitoring tools and ticketing systems (an advantage) Ability to work independently with minimal supervision, especially during night hours Other Details: Training will be provided for .NET and BizTalk-specific processes and internal systems Rotational Shift including Night shift benefits will be applicable as per company policy Role involves working on public holidays and weekends (on a rotational basis) Note: This opportunity is specially designed for candidates who want to build a strong foundation in application support and monitoring. It is not intended for those holding higher degrees or looking for development-centric roles. Only Noida based candidates are welcome to apply.